A) franchising
B) service-oriented voluntary chains
C) channel-dominated voluntary chains
D) distributorship cooperatives
E) reseller franchising
Correct Answer
verified
Multiple Choice
A) service-sponsored producer franchise system
B) service-sponsored retail franchise system
C) manufacturer-sponsored wholesale franchise system
D) manufacturer-sponsored retail franchise system
E) administered vertical marketing system
Correct Answer
verified
Multiple Choice
A) The output of a supply chain is measured in total units sold.
B) Customer service must be balanced against total logistics cost factors.
C) The output of a supply chain is measured either in total units sold or total number of customers served.
D) A firm's goal should be to provide superior customer service regardless of costs.
E) Customer service is the responsibility of marketing channel members and not the supplier network.
Correct Answer
verified
Multiple Choice
A) dual distribution
B) vertical distribution
C) horizontal distribution
D) direct distribution
E) exclusive distribution
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verified
Multiple Choice
A) backward integration.
B) forward integration.
C) vertical integration.
D) joint venturing.
E) horizontal integration.
Correct Answer
verified
Multiple Choice
A) information
B) context
C) variety
D) pre- and postsale services
E) adaptation
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verified
Multiple Choice
A) product
B) place
C) production
D) promotion
E) price
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verified
Multiple Choice
A) agent
B) broker
C) retailer
D) wholesaler
E) distributor
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verified
Multiple Choice
A) buying and selling.
B) assorting,sorting,and storing.
C) financing,grading,and marketing information and research.
D) risk taking.
E) transportation.
Correct Answer
verified
Multiple Choice
A) integrated supply chain
B) global supply chain
C) efficient supply chain
D) responsive supply chain
E) customer service supply chain
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verified
Multiple Choice
A) order replenishment systems
B) customer logistics factors
C) minimum-inventory systems
D) web-based response systems
E) efficient consumer response systems
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verified
Multiple Choice
A) strategic distribution.
B) distribution management.
C) tactical marketing planning.
D) value chain optimization.
E) logistics.
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verified
Multiple Choice
A) dependability.
B) product flow.
C) replenishment time.
D) supply lag.
E) logistical lag.
Correct Answer
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Multiple Choice
A) logistical flow
B) demand chain
C) supplier-customer alliance
D) supply chain
E) supply pipeline
Correct Answer
verified
Multiple Choice
A) How many of the firm's competitors will be using the same channels?
B) Which channels have strategic channel alliances with other resellers?
C) How long have the channel members and intermediaries been in business?
D) Who is responsible for negotiating the channel or intermediary contracts?
E) Which channel and intermediaries will be the most profitable?
Correct Answer
verified
Multiple Choice
A) information
B) convenience
C) variety
D) pre- or postsale services
E) adaptability
Correct Answer
verified
Multiple Choice
A) Toyota automobiles
B) Shane Company jewelry
C) John Deere construction machinery
D) Hershey's candy
E) State Farm insurance services
Correct Answer
verified
Multiple Choice
A) a member of a distribution channel that takes control through hegemony (power is not assigned,but assumed) .
B) a channel member (producer,wholesaler,or retailer) who coordinates,directs,and supports other channel members.
C) a channel team member known for his or her expertise in cutting through red tape.
D) a person responsible for implementing a firm's a mission statement linking all members of the marketing channel through a common goal.
E) the person with greatest authority who represents his or her channel in the distribution chain.
Correct Answer
verified
Multiple Choice
A) agent
B) industrial distributor
C) wholesaler
D) retailer
E) channel captain
Correct Answer
verified
Multiple Choice
A) sales of books
B) sales of consulting services
C) sales of original paintings and wall art
D) selling Amazon's distribution centers
E) sales of greeting cards and invitations
Correct Answer
verified
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