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If a firm's marketing dashboard displays a BDI over 100 for a consumer packaged good,such as General Mills' Warm Delights Minis,this indicates which of the following?


A) a weak brand position in a segment
B) a strong brand position in a segment
C) above-average product category purchases by a market segment
D) below-average product category purchases by a market segment
E) There is not enough information to make any conclusions.

F) A) and B)
G) C) and D)

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Even though Liquid Paper correction fluid is in the __________ stage of its product life cycle,Sanford,its manufacturer,has not deleted it from its line because there is still a residual core of consumers who use the product.


A) introduction
B) growth
C) maturity
D) decline
E) deletion

F) None of the above
G) A) and D)

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At which stage of the product life cycle is a company likely to have its most complete product line?


A) introduction
B) growth
C) maturity
D) decline
E) accelerated development

F) All of the above
G) A) and B)

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When Proctor & Gamble revamped Pantene shampoo and conditioner with a new vitamin formula and relaunched the brand with a multimillion-dollar advertising and promotion campaign,what strategy did it use to manage the product through its life cycle?


A) market modification
B) product repositioning
C) market-product synergy
D) product modification
E) product positioning

F) A) and B)
G) B) and E)

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What role do people play in the managing of services? In answering the question,discuss the concept of customer experience management (CEM).

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Many services depend on people for the c...

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The environmental challenges of packaging and labeling are often global in nature.These include all of the following EXCEPT:


A) the shortage of viable landfill sites
B) growth of solid waste
C) the composition of packaging materials
D) cultural norms
E) recycling

F) All of the above
G) A) and B)

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Every product manufactured by the maker of Slim-Fast carries the Slim-Fast brand name.This company uses __________.


A) multibranding
B) uniform branding
C) co-branding
D) family branding
E) agent licensing

F) A) and E)
G) A) and D)

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Gatorade is MOST LIKELY in which stage of its product life cycle?


A) introduction
B) growth
C) maturity
D) decline
E) fad

F) A) and B)
G) D) and E)

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All of the following are true about a skimming pricing strategy when used during the introduction stage of the product life cycle EXCEPT:


A) it capitalizes on the price insensitivity of early buyers.
B) its profit margins may be high.
C) it encourages "me too" entrants into the market.
D) it recovers the R&D costs of the new offering.
E) it helps build unit volume.

F) B) and E)
G) None of the above

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The time a product can be stored before it spoils is referred to as its __________.


A) product life cycle
B) use-by date
C) spoilage index
D) shelf life
E) expiration date

F) D) and E)
G) B) and D)

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Which stage in the product life cycle is characterized by a slowing of total industry sales or product class revenue?


A) introduction
B) growth
C) maturity
D) decline
E) decelerated implementation

F) A) and B)
G) B) and C)

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An all electric-powered automobile such as the Tesla Motors Model S is in which stage of its product life cycle?


A) growth
B) maturity
C) introduction
D) decline
E) accelerated development

F) A) and E)
G) A) and B)

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Which of the following is a characteristic of the growth stage of the product life cycle?


A) advertising emphasis switches to selective demand
B) growing proportion of trial purchasers to brand loyal users
C) product features remain unchanged
D) profit margins increase as sales increase
E) the product is sold in the maximum number of retail outlets

F) B) and C)
G) B) and D)

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Which of the following is a characteristic of the growth stage of the product life cycle?


A) advertising emphasis switches to selective demand
B) a growing proportion of trial purchases come from brand loyal users
C) product features remain unchanged
D) profit margins increase as sales increase
E) the product is sold in a narrowly selected number of retail outlets

F) A) and E)
G) None of the above

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There are several reasons why a consumer would be reluctant to adopt a new product.For example,a consumer might be reluctant to adopt a new product because of a risk barrier,which occurs when __________.


A) there is no incentive to change
B) there are physical,economic,or social fears
C) there are cultural differences
D) the financial commitment is too great
E) the product is not consistent with existing habits

F) C) and E)
G) B) and D)

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The marketing objective for a product in the __________ stage of the product life cycle is to create consumer awareness and stimulate trial.


A) introduction
B) growth
C) maturity
D) decline
E) accelerated development

F) All of the above
G) A) and B)

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A concept that describes the stages a product goes through in the marketplace-introduction,growth,maturity,and decline-is referred to as the __________.


A) retail life cycle
B) product life cycle
C) marketing mix
D) product growth cycle
E) diffusion of product innovation

F) None of the above
G) A) and E)

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To help differentiate a company's brand from competitors,an improved version is created,or new features are added to the original design,and product proliferation occurs in the __________ stage of the product life cycle.


A) introduction
B) growth
C) maturity
D) decline
E) harvest

F) B) and E)
G) D) and E)

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Combining a corporate or family brand with a new brand to distinguish a part of its product line from others is referred to as __________.


A) subbranding
B) multibranding
C) mixed branding
D) private branding
E) family branding

F) A) and E)
G) None of the above

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Four key challenges that package and label designers face include: (1) __________; (2) environmental concerns; (3) health,safety,and security issues; and (4) cost reduction.


A) governmental regulations
B) cultural and societal issues
C) competition from global markets
D) connecting with customers
E) patent and trademark issues

F) D) and E)
G) B) and E)

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