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When they were first introduced,peel-back aluminum seals were seen as a great alternative to using a traditional can opener to open cans because many people sliced their fingers with can openers.As soon as the technology became more widely available,many manufacturers switched to this safer,more flexible seal.This packaging innovation demonstrated the importance of a __________.


A) functional benefit
B) reseller benefit
C) communication benefit
D) perceptual benefit
E) psychological benefit

F) A) and B)
G) B) and D)

Correct Answer

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There are several reasons why a consumer would be reluctant to adopt a new product.For example,a consumer might be reluctant to adopt a new product because of a psychological barrier,which occurs when __________.


A) there is no incentive to change
B) there are physical,economic,or social risks
C) there are cultural differences
D) the financial commitment is too great
E) the product is not consistent with existing habits

F) B) and E)
G) A) and D)

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If a firm's marketing dashboard displays a CDI under 100 for a consumer packaged good,such as General Mills' Warm Delights Minis,this indicates which of the following?


A) a weak brand position in a segment
B) a strong brand position in a segment
C) above-average product category purchases by a market segment
D) below-average product category purchases by a market segment
E) There is not enough information to make any conclusions.

F) B) and D)
G) All of the above

Correct Answer

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One of the primary benefits of branding for consumers is that branding __________.


A) identifies products of highest quality
B) guarantees lowest prices
C) makes decision making easier for consumers
D) indicates that products have more features
E) makes advertising unnecessary

F) A) and E)
G) A) and B)

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The __________ stage of the product life cycle is characterized by rapid increases in sales.


A) introduction
B) growth
C) maturity
D) decline
E) harvest

F) B) and D)
G) A) and B)

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Brand extensions is the practice of


A) manufacturing a product under a new name that consumers will view as an entirely new product line
B) manufacturing a new product with the same brand name for a new market segment in the same product class so consumers will view it as a logical addition to the original product line
C) manufacturing accessory products for the base offering,such as Barbie clothes for Barbie Dolls
D) licensing another firm to manufacture modified versions of the original products
E) applying the current brand name to enter a completely different product class

F) A) and B)
G) B) and E)

Correct Answer

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Sales exhibit a steady downward trend throughout which stage of the product life cycle?


A) introduction
B) growth
C) maturity
D) decay
E) decline

F) All of the above
G) B) and E)

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Reducing the package content without changing package size while maintaining or increasing the package price is referred to as __________.


A) outsourcing
B) trading up
C) shrinkage
D) upsizing
E) downsizing

F) A) and B)
G) B) and E)

Correct Answer

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Which of the following products would have a fad product life cycle curve?


A) women's hosiery
B) electric cars
C) convection ovens
D) pet rocks
E) sport drinks

F) A) and E)
G) A) and B)

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If a customer is reluctant to try a new product because she's afraid it might make her ill,the company is most likely facing a(n) __________ barrier.


A) usage
B) risk
C) value
D) emotional
E) psychological

F) B) and C)
G) C) and E)

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Which of the following is an example of a product in the maturity stage of the product life cycle?


A) pocket video cameras
B) hybrid vehicles
C) 3D HDTVs
D) soft drinks
E) tablet devices

F) A) and C)
G) B) and E)

Correct Answer

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The belief that products originating from one country would be of better or worse quality than the products from another country illustrates the __________ benefits that packaging information can provide.


A) functional
B) financial
C) physical
D) perceptual
E) communication

F) A) and D)
G) C) and E)

Correct Answer

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Which of the following products would have a fashion product life cycle curve?


A) parabolic skis
B) personal flotation devices
C) razor blades
D) high-top sneakers
E) hockey helmets

F) B) and E)
G) D) and E)

Correct Answer

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In terms of its effect on faxing,e-mail has __________.


A) led to a significant number of improvements in fax machine technology to keep the product class competitive
B) led to a significant decrease in fax machine sales because e-mail better suits the needs of the business community
C) led to a significant increase in fax machine purchases due to distrust of e-mail spam
D) a minimal impact since the two technologies do not directly compete with each other
E) caused most fax machine manufacturers to incorporate new Internet technology to send,receive,and print e-mails through a wireless connection to a personal computer

F) B) and C)
G) A) and B)

Correct Answer

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Xerox pioneered the first portable fax machine.In 1980,the price was $12,700.Xerox used a(n) __________ pricing strategy to help recover its research and development costs.


A) penetration
B) cost-plus
C) skimming
D) target ROI
E) above-market

F) A) and B)
G) B) and E)

Correct Answer

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When selecting a brand name,it should suggest product benefits; be memorable,distinctive and positive; fit the company or product image; be simple and emotional; and __________.


A) be humorous or mysterious
B) have no legal or regulatory restrictions
C) be easy to spell and pronounce
D) contain no hidden meanings
E) suggest an air of mystery

F) C) and E)
G) All of the above

Correct Answer

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Georgia-Pacific reduced the content of its Brawny paper towel six-roll pack by 20 percent without lowering the price.Georgia-Pacific used a(n) __________ strategy.


A) outsourcing
B) trading up
C) shrinkage
D) downsizing
E) product modification

F) A) and B)
G) C) and E)

Correct Answer

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Mott's applesauce promotes itself as a low-fat alternative to cooking oil for baked goods.Mott's is __________.


A) finding new users through a product modification strategy
B) increasing use by existing customers through a product modification strategy
C) modifying the product characteristics
D) creating new use situations through a market modification strategy
E) demarketing the product

F) A) and E)
G) A) and B)

Correct Answer

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A brand name refers to __________.


A) a product's identifier that only can be spoken
B) a product's identifier that consists of only the symbol or design that cannot be spoken
C) any word,device (design,sound,shape or color) ,or combination of these used to distinguish a seller's goods or services
D) the commercial,legal name under which a company does business
E) the identification of an organization's products based upon individual SKUs

F) C) and D)
G) A) and C)

Correct Answer

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For any product to be successful,it must be purchased by __________.


A) early adopters and laggards
B) early majority and late majority
C) late majority and laggards
D) innovators and early majority
E) innovators and early adopters

F) A) and C)
G) A) and B)

Correct Answer

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