A) functional
B) communications
C) perceptual
D) physical
E) tangible
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Multiple Choice
A) introduction
B) growth
C) maturity
D) decline
E) harvest
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Multiple Choice
A) Although labels are can carry useful information,the less information communicated,the better.
B) The brand logo or brand name should always be the largest image on a label.
C) Labels can be very expensive,but they are important because they often are the first contact the consumer has with the product.
D) The best labels to use on food products are those that can be easily removed to promote recycling of the package.
E) One penny for every dollar consumers spend on products goes towards packaging and labeling costs.
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Multiple Choice
A) market-product grid
B) diversification
C) market modification
D) product modification
E) product repositioning
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Multiple Choice
A) a label
B) branding
C) a trademark
D) a brand name
E) a trade name
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Multiple Choice
A) social and societal issues
B) competition from global markets
C) cost reduction
D) governmental regulations
E) diminishing color,symbol,and trademark selections
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Essay
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View Answer
Multiple Choice
A) price can be referred to in a variety of terms.
B) price can affect consumer perceptions of the service.
C) price is used in on-peak pricing to manage the variations in supply for the service.
D) price can be used in capacity management.
E) price can be used in services to imply a higher quality.
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Multiple Choice
A) never have a humorous connotation
B) be easy to spell and pronounce
C) fit the company or product image
D) not be easily imitated
E) be patented
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Multiple Choice
A) product item expansion
B) subbranding
C) product line extension
D) co-branding
E) brand extension
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Essay
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Multiple Choice
A) developing positive brand awareness
B) lowering the price of products
C) easing consumers' decision making
D) incorporating higher value in products
E) creating market modification
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Multiple Choice
A) "But it might make me fat."
B) "What if I can't make the monthly payments?"
C) "I don't want to try this if it means I have to swallow it with milk."
D) "Big deal,the only difference is the shape of the package."
E) "Sure I'll try it; why not!"
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Multiple Choice
A) women's hosiery
B) car tattoos
C) electric cars
D) convection ovens
E) sport drinks
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Multiple Choice
A) governmental regulations
B) environmental concerns
C) competition from global markets
D) patent and trademark issues
E) cultural and societal issues
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Multiple Choice
A) "But it might make me fat."
B) "What if I can't make the monthly payments?"
C) "I don't want to try this if it means I have to swallow it with milk."
D) "Big deal,the only difference is the shape of the package."
E) "Sure I'll try it; why not!"
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verified
Multiple Choice
A) alters a product's characteristic such as its quality,performance,or appearance to increase its value to customers and to increase sales
B) manages a product's life cycle to increase its use among existing customers,create new use situations,or find new customers
C) tries to find new customers and convince users who abandoned the product to purchase again
D) drops the lowest producing market segment and replaces it with an entirely new one
E) combines the lowest producing market segment into others to achieve marketing economies of scale
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Multiple Choice
A) reverse marketing
B) demarketing
C) repositioning
D) resegmenting
E) positioning
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Multiple Choice
A) Place has little impact on the marketing of services because there are so many intermediaries from which a consumer may choose.
B) The distribution site and the service provider are the intangible components of the service.
C) Place is especially important factor because of the inconsistency between the service and the service provider.
D) Until recently,customers generally had to go to the service provider's physical location to purchase the service.
E) Technology is an effective way to bring services to the customer,but only if the consumer is a new user; otherwise,the disadvantages outweigh the benefits.
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Multiple Choice
A) scale pricing
B) capacity pricing
C) down-time pricing
D) off-peak pricing
E) fraction pricing
Correct Answer
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