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Which of the following laws has the purpose of protecting competition?


A) Lanham Act
B) Federal Trade Commission Act
C) Fair Trade Act
D) Unfair Practices Act
E) Robinson-Patman Act

F) A) and E)
G) B) and E)

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Disposable income refers to


A) the money that remains before paying for taxes and necessities.
B) the money deducted from a person's paycheck to pay for federal,state,and local taxes.
C) the total amount of money made by a single individual in his or her lifetime.
D) the money a consumer has left after paying taxes to use for necessities such as food,shelter,clothing,and transportation.
E) the money that is spent for necessities or charitable causes that is exempt from taxation

F) C) and D)
G) All of the above

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According to the textbook,four new technologies are expected to have impact on marketing.These are:


A) biotechnology,SmartGrids,natural user interfaces,and social networks.
B) neuron technology,lithium batteries,cloud computing,and wireless power.
C) crowdsourcing,genomics,QR codes,and safety deposit boxes.
D) books,video conferencing,solar cells,and quantum dots.
E) nanotechnology,autobots,cloud computing,and wireless power.

F) A) and B)
G) All of the above

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The country expected to have the largest population in 2050 is __________.


A) India
B) the United States
C) China
D) Russia
E) Brazil

F) B) and E)
G) None of the above

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Culture is a component of what type of environmental force that must be scanned to assess its impact on the organization's marketing environment?


A) regulatory
B) technological
C) competitive
D) economic
E) social

F) A) and B)
G) A) and C)

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By 2050,the world's population is expected to be __________.


A) 5.0 billion
B) 5.7 billion
C) 6.9 billion
D) 7.9 billion
E) 9.5 billion

F) A) and E)
G) B) and E)

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If taxes rise at a faster rate than incomes,consumers will


A) have less disposable income and try to economize.
B) feel more confident in the government and therefore spend more money.
C) be able to afford to take a vacation.
D) recognize that it's the perfect opportunity to buy a car.
E) react by voting for all incumbent members of Congress.

F) A) and C)
G) All of the above

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In marketing,the effective rules of the game,the boundaries between competitive and unethical behavior,and the codes of conduct in business dealings are referred to as


A) societal norms.
B) societal mores.
C) business cultures.
D) fair trade practices.
E) corporate values.

F) A) and C)
G) B) and D)

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The 15 percent of the population born between 1965 and 1976,also called the baby bust,refers to __________.


A) Generation X
B) millennials
C) Generation Y
D) Generation Z
E) baby boomers

F) C) and D)
G) A) and B)

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The Children's Online Privacy Protection Act (1998) is a law designed to protect consumers' right to


A) choose.
B) be informed.
C) be treated courteously.
D) safety.
E) be heard.

F) B) and C)
G) A) and D)

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A recent study of business executives reported that __________ had been implicitly or explicitly rewarded for engaging in ethically troubling behavior.


A) 7%
B) 12%
C) 25%
D) 40%
E) 62%

F) A) and C)
G) A) and D)

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Many firms now use e-mail and the Internet to promote their products instead of sending promotional literature to current and prospective customers though the mail.UPS and FedEx continue to grow,as they have both expedited (overnight) and ground package delivery services.These marketplace activities have caused the U.S.Postal Service (USPS) to lose millions of customers and billions of dollars in revenues.The USPS has challenges ahead in coping with ___________ forces in the marketplace.


A) economic
B) competitive
C) legal
D) social
E) technological

F) None of the above
G) B) and D)

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The generational cohort known as __________ was born during the "baby bust" era when the number of children born each year was declining.


A) Generation Z
B) Generation Y
C) millennials
D) Generation X
E) baby boomers

F) A) and B)
G) None of the above

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Toyota employs all of the following principles and practices as part of "The Toyota Way" EXCEPT:


A) continuously improve business processes and products.
B) empower individuals and teams.
C) respect people.
D) build trust.
E) provide personalized and customized products.

F) D) and E)
G) A) and D)

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For millennials,environmental sustainability means __________.


A) engaging in free market economics with fair but limited regulations to manage exchange relationships
B) social responsibility,or having organizations being accountable to society for their actions
C) exploiting a nation's natural resources for the betterment of its society
D) executing a "drill baby drill" strategy regarding oil and natural gas exploration to make the United States energy independent
E) seeking "brown" jobs in agriculture that emphasize economies of scale in farming and ranching

F) B) and D)
G) A) and B)

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The moral principles and values that govern the actions and decisions of an individual or group are referred to as


A) social norms.
B) cultural values.
C) ethics.
D) societal philosophy.
E) religion.

F) B) and C)
G) A) and E)

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Visa and MasterCard have recently been accused of violating antitrust laws by placing restrictions on the prices these independent ATM operators can charge customers using other networks such as STAR or TransFund.Legislation that prohibits price-fixing is an example of how __________ forces affect the marketing environment.


A) economic
B) ecological
C) technological
D) regulatory
E) social

F) B) and C)
G) C) and D)

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Economic espionage refers to


A) the destruction of a competitor's products or services through physical damage of property or damage to their reputation.
B) persuading someone to act in one's favor,typically illegally or dishonestly,by a gift of money or other inducement.
C) an illicit payment made to someone who has facilitated a transaction or appointment.
D) the collection of trade secrets or other intellectual property from foreign countries or governments.
E) the clandestine collection of trade secrets or proprietary information about a company's competitors.

F) C) and E)
G) A) and B)

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The money that remains after paying for taxes and necessities is referred to as __________.


A) net income
B) discretionary income
C) disposable income
D) household income
E) gross income

F) All of the above
G) A) and E)

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The National Center for Public Policy and Higher Education reports that since 1980,college tuition and fees have increased by 440 percent whereas family incomes have risen less than 150 percent.This is an example of a(n) __________ economy.


A) deflationary
B) recessionary
C) disinflationary
D) inflationary
E) depressive

F) A) and E)
G) D) and E)

Correct Answer

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