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Registration under the Lanham Act provides important advantages to a trademark owner that has used the trademark in interstate or foreign commerce,but it does not


A) allow a trademark to be used for more than 83 years.
B) provide reciprocity with foreign firms allowing their trademarks to be honored here.
C) prevent other firms from obtaining similar trademarks for significant improvements of the original product.
D) guarantee protection under the Trademark Law Revision Act.
E) confer ownership.

F) B) and C)
G) A) and E)

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The owners of Ben & Jerry's Homemade,Inc.adhere to the belief that the company should not harm the environment in any way but actually improve it.This is an example of __________.


A) altruism.
B) utilitarianism.
C) existentialism.
D) moral idealism.
E) socialism.

F) B) and D)
G) A) and E)

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Caveat emptor refers to


A) the legal concept of "let the buyer beware," which was pervasive in the American business culture prior to the 1960s.
B) the marketing concept of "be first or be last," implying that the first company to the marketplace wins.
C) the Latin term meaning that "all is fair in love and war," an attitude that was held by most marketers prior to the 1990s.
D) the legal concept of "such is life," which created many illegal as well as legal but unethical business practices during the 1980s.
E) the Latin phrase meaning "empty promises," which was a charge placed upon many firms during the period after WWII when products failed to meet their marketing claims.

F) B) and C)
G) None of the above

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One reason some people don't like to buy clothing from Internet retailers is the inability to know if the clothes will fit once they have arrived.ImageTwin has developed a scanning system that obtains the measurements of individuals of all different sizes,which is then fed into a database.So,when you want to buy something at LandsEnd.com,you can see a 3D image of what the item should look like on your body.This is an example of the __________ force in the marketing environment.


A) economic
B) technological
C) sociocultural
D) competitive
E) marketing mix

F) A) and C)
G) A) and E)

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Technology refers to


A) any device or process based on scientific discoveries that are less than one year old.
B) any mechanical device used in the production or distribution of a product.
C) only those inventions or innovations from applied science that are used to generate a profit.
D) ideas or concepts that will one day be translated into useable devices,mechanisms,or processes.
E) the inventions or innovations from applied science or engineering research.

F) All of the above
G) A) and B)

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A Pressure-Assist Flushing System for toilets,which uses air and water pressure to ensure a powerful flush,can burst inside toilet tanks,"releasing stored pressure," according to the Consumer Product Safety Commission.It was recently recalled following 14 reports of injuries.This action protected consumers' right to


A) safety.
B) be informed.
C) be heard.
D) choose.
E) be treated courteously.

F) B) and C)
G) B) and E)

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  -Consider the Avon ad above.Avon has donated millions toward breast cancer research.One contributing factor was the sale of a bag designed by Marimekko exclusively for the Avon Breast Cancer Crusade.One hundred percent of net profits were donated to the crusade.This is an example of A) philanthropic marketing. B) corporate altruism. C) the marketing concept. D) green marketing. E) cause marketing. -Consider the Avon ad above.Avon has donated millions toward breast cancer research.One contributing factor was the sale of a bag designed by Marimekko exclusively for the Avon Breast Cancer Crusade.One hundred percent of net profits were donated to the crusade.This is an example of


A) philanthropic marketing.
B) corporate altruism.
C) the marketing concept.
D) green marketing.
E) cause marketing.

F) A) and E)
G) All of the above

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The Consumer Bill of Rights refers to a law that


A) codified the ethics of exchange between manufacturers,distributors,and suppliers,including the right to be paid.
B) codified the ethics of exchange between manufacturers,distributors,and suppliers,including the rights to safe working conditions,fair pay,and collaborative decision making.
C) codified the ethics of exchange between buyers and sellers,including the rights to safety,to be informed,to choose,and to be heard.
D) guaranteed consumers the right to be compensated through replacement,repair,or reimbursement for products that fail to perform as promised by the manufacturer.
E) guaranteed consumers the rights that are enumerated in the First Amendment to the U.S.Constitution.

F) B) and C)
G) A) and B)

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Economic espionage includes such activities as __________.


A) two firms hiring the same musician to write their company jingle
B) hiring people who ever worked in an executive capacity at a competitor's firm,especially if they didn't have a noncompete clause
C) offering to accept all competitors' coupons,making their effectiveness as a promotional tool negligible
D) searching through a competitor's trash
E) marrying someone who works for a competitor in an executive position

F) C) and E)
G) A) and E)

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com is an Internet company that helps other organizations implement marketing strategies that they hope will let them dominate their industry.Lava's advertising,states,"We ignore the rules,and we let no obstacle stand in your company's way-no matter how bold or impossible your idea may seem." The company is composed of eighteen bright young Internet experts.They work in one large room,which also contains dartboards,a pool table,and a meditation center.If you were to walk into the office,it would be next to impossible to tell the company owners from its lowest ranking employee.This best describes the Internet company's


A) modus operandi.
B) mission or vision.
C) socialization process.
D) business definition.
E) corporate culture.

F) A) and D)
G) A) and B)

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In marketing,the form of competition that occurs when only one firm sells the product is referred to as __________.


A) pure competition
B) a megopoly
C) an oligopoly
D) monopolistic competition
E) pure monopoly

F) A) and C)
G) None of the above

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The generation of children born between 1946 and 1964 is referred to as


A) baby busters.
B) baby boomlets.
C) Generation Y.
D) baby boomers.
E) Generation X.

F) B) and C)
G) A) and B)

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Which of the following is considered one of the major factors that influences an individual's personal moral philosophy and ethical behavior?


A) organizational structures
B) legislation
C) federal regulatory agencies
D) a nation's moral philosophy
E) business culture and industry practices

F) A) and B)
G) A) and E)

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The set of values,ideas,and attitudes that is learned and shared among the members of an organization is referred to as __________.


A) a mission statement
B) core values
C) the socialization process
D) a code of ethics and conduct
E) corporate culture

F) B) and D)
G) B) and C)

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What is the difference between a patent and a copyright? Digital technology has required what additional recent legislation?

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A patent gives inventors of new and nove...

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Generation X is defined as the generation of children born __________.


A) between 1946 and 1964
B) between WWI and WWII
C) between 1965 and 1976
D) between 1977 and 1994
E) since the millennium

F) A) and E)
G) B) and D)

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Societal responsibility refers to


A) the obligation that organizations have to (1) the preservation of ecological environment and (2) the general public.
B) the obligation of a firm to price its products or services at a level whereby the consumer is treated fairly and the firm is still able to make a profit.
C) the view that an organization has an obligation to those who can affect the achievement of its objectives.
D) the duty of a firm to maximize profits for its owners or stockholders.
E) the idea that organizations are part of a larger society and are accountable to that society for their actions.

F) C) and D)
G) B) and E)

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Factors influencing personal moral philosophy and ethical behavior include societal culture and norms,business culture and industry practices,and __________.


A) religious beliefs and practices
B) corporate culture and expectations
C) national and regional legislation
D) universal core values
E) the universal concept of good vs.evil

F) None of the above
G) A) and E)

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Paul Avery is a salesperson at the only Ford automobile dealership in Wausau,Wisconsin.However,there are several other auto dealerships in town,offering both domestic and foreign cars and trucks.Paul works hard to keep his customers satisfied because he knows that if his customers are unhappy,they can simply buy a car from one of the several other comparable dealers in Wausau.This marketing environment is an example of


A) pure competition.
B) monopolistic competition.
C) an oligopoly.
D) a monopoly.
E) marginal competition.

F) A) and E)
G) A) and B)

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The __________ established the Consumer Product Safety Commission to monitor product safety and establish uniform product safety standards.


A) Nutritional Labeling and Education Act
B) Consumer Protection Act
C) Fair Packaging and Labeling Act
D) Child Protection Act
E) Consumer Product Safety Act

F) C) and D)
G) None of the above

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