FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 15: Innovating and Changing

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 61

Multiple Choice

Review LaterAdd Note

Review Later

The companies that lead change most effectively establish a sense of

A) empathy.
B) urgency.
C) complacency.
D) competition.
E) cooperation.

F) B) and E)
G) A) and E)

Correct Answer

verified

Show Answer

Question 62

Multiple Choice

Review LaterAdd Note

Review Later

Firms that are not technology oriented must develop new capabilities to survive. For example, when Amazon.com changed the face of e-retailing in the 1990s, traditional brick-and-mortar bookstores had to adapt quickly. To regain competitiveness, they had to ________, which wasn't always easy for them to do.

A) bolster their information technology capabilities
B) eliminate all books from their product mix
C) build more stores
D) hire more sales staff
E) pay higher salaries to their employees

F) B) and E)
G) All of the above

Correct Answer

verified

Show Answer

Question 63

Multiple Choice

Review LaterAdd Note

"Mr. Paulson, thank you for your time. One of my staff has done some promising lab work on a new application with significant commercial value. I'd like to schedule a presentation and demo for you later this week. If you like the work, I'd like to present to you the financial resources needed to further develop the application, and ask for your help in getting this before your executive peers or the board for consideration." In the development of new technology, Mr. Paulson's role is as

An essential characteristic of enduringly great companies is that they

Clement manages a large business unit in a global corporation. Recently, the business unit has experienced recruiting failures. Clement needs to change the long-standing recruiting process, although many staff will resist any changes, including Scott, a tremendous talent but a "loose cannon." Scott has been vocal in his criticism of the recruiting program. What is a covert tactic that Clement might successfully employ to change his recruiting program and gain the staff's acceptance of the changes?

Even though ________ technologies have yet to prove their full value, they have the potential to alter the rules of competition.

Discuss any three reasons for resistance to change.

What questions should managers ask when choosing technology?

________ are companies that excel at solving problems, seeking and finding new approaches, and sharing new knowledge.

"BioLabs does not want to sell the technology, but BioLabs is willing to allow us to legally use the technology for a fee," said Sylvia Sparks, sales professional, "and I would like to use the technology in our proposed project for TopFlight Construction." Lee Jaffrey, Division Manager, replied, "OK. I'm fine with that. I will approve expenditure for a(n) ________ fee."

Choosing how to obtain technology is simpler if managers ask a few basic questions: 1. Is it important (and possible) in terms of competitive advantage that the technology remain proprietary? 2. Are the time, skills, and resources for internal development available? 3. Is the technology readily available outside the company?

A ________ is a focused organizational effort to create a new product or process via technological advances.

In the context of the book Built to Last, explain the "tyranny of the or" and the "genius of the and."

Technology trading speeds the learning curve.

The CEO of Star Group is implementing changes to the company that will be difficult for the employees. The best approach to managing resistance to change would be to ________ the staff about the upcoming changes, before they occur, and to ________ the nature of the change and its logic.

________ is best described as a systemwide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organization effectiveness.

________ firms typically have technology champions who articulate competitively aggressive, first-mover technological strategies.

Describe what is meant by becoming world-class.

A function of a product champion is to

A ________ can occur when performance is good but someone realizes that it could be better.