Question 1

________ is a team strategy that entails making decisions with the team and then letting outsiders know of its intentions.

Accepted Answer

A)   Informing
B)   Parading
C)   Probing
D)   Liquidating
E)   DivestingF) D) and E)
G) A) and B)

Question 2

________ are physically dispersed and communicate electronically more than they do face-to-face.

Accepted Answer

A)   Parallel teams
B)   Interest groups
C)   Focus groups
D)   Management teams
E)   Virtual teamsF) All of the above
G) C) and E)

Question 3

Alysha thought to herself, "If we meet our team objective to solve the client's problem, we will earn a team award from our company. Now, each team member has contributed at a different level, so the team members should be rewarded differentially as well. The decisions on differential awards should be made by ________. That will result in the most valid reward allocations."

Accepted Answer

A)   the manager only
B)   the client
C)   the company
D)   the team members
E)   a peer review teamF) A) and B)
G) B) and E)

Question 4

________ goals refer to higher-level organizational goals taking over specific individual or group goals.

Accepted Answer

A)   Operational
B)   Superordinate
C)   Tactical
D)   Elementary
E)   FunctionalF) A) and D)
G) B) and C)

Question 5

In a new team environment,

Accepted Answer

A)   everyone works to continuously improve methods and processes.
B)   managers alone determine and plan the work.
C)   jobs are narrowly defined.
D)   cross-training is viewed as inefficient.
E)   tasks and duties are narrowly defined.F) A) and B)
G) A) and C)

Question 6

How does a group differ from a team?

Accepted Answer

A)   Teams hold their members individually accountable for achieving performance improvements.
B)   Groups do not require their members to interact.
C)   Groups do not necessarily perform as a unit.
D)   Teams usually do not require their members to agree on a common goal to be achieved.
E)   Teams are usually formed of a large number of people.F) A) and D)
G) A) and E)

Question 7

"I wish that all of our contract negotiations ended up like this one, even though it took months and involved resolving many conflicts. In working together for so long, we and the client built a relationship. As a result, we learned to work together cooperatively but without losing our assertiveness for our respective positions. It was a textbook case of using ________ to resolve conflicts."

Accepted Answer

A)   accommodation
B)   mediation
C)   collaboration
D)   compromise
E)   satisficingF) D) and E)
G) A) and E)

Question 8

________ have control over whom to hire, whom to fire, and what tasks the team will perform.

Accepted Answer

A)   Traditional work teams
B)   Autonomous work teams
C)   Self-designing teams
D)   Interest groups
E)   Focus groupsF) B) and D)
G) A) and B)

Question 9

"My direct reports will be Daniella as marketing manager, Katherine as R&D manager, Nick as engineering manager, Cara as projects manager, Emma as procurement manager, and Benito as construction manager. We've worked together for two years, and no one is better than these professionals. They will lead their respective subunit departments, work together in an integrated fashion, and support me very effectively," said Kenny, Executive Vice President for AllStar Technologies. These people represent Kenny's

Accepted Answer

A)   parallel team.
B)   focus group.
C)   traditional work group.
D)   management team.
E)   interest group.F) A) and B)
G) B) and D)

Question 10

In the context of roles of a superior team leader, relating refers to

Accepted Answer

A)   seeking information from managers, peers, and specialists, and investigating problems systematically.
B)   exhibiting social and political awareness, caring for team members, and building trust.
C)   influencing team members, as well as obtaining external support for teams.
D)   delegating authority, being flexible regarding team decisions, and coaching.
E)   setting a benchmark for the team and dictating terms that will help achieve the benchmark.F) A) and B)
G) A) and D)

Question 11

Tim's manager told him, "This project management role will be a real stretch for you. One of the challenges will be communicating effectively with your project team because many of them live in different countries and different time zones around the globe. Indeed, you certainly have a ________ team."

Accepted Answer

A)   mono-culture
B)   mono-ethnic
C)   transparent
D)   transnational
E)   parallelF) A) and C)
G) A) and E)

Question 12

Describe any three working relationships that can develop as teams carry out their roles.

Accepted Answer

Three working relationships that can dev...

Question 13

When individuals are more motivated to work hard when others are present, are concerned with what others think of them, and want to maintain a positive self-image, the phenomenon is known as

Accepted Answer

A)   cognitive dissonance.
B)   groupthink.
C)   fundamental attribution error.
D)   glass ceiling effect.
E)   social facilitation effect.F) All of the above
G) None of the above

Question 14

In a new team work environment,

Accepted Answer

A)   people work alone.
B)   jobs are narrowly defined.
C)   training for nonmanagers focuses on technical skills.
D)   managers and team members plan together.
E)   risk taking is discouraged and punished.F) A) and B)
G) B) and E)

Question 15

What is the manager's role in mediating conflict?

Accepted Answer

Managers spend a lot of time trying to r...

Question 16

After a team meeting, Min thought, "Asa has told us he doesn't want any disagreement or drama during the team meetings. But I don't agree with Asa's marketing strategy, and I wish we would have hashed out our different views. I think doing so might have fostered some new, creative ideas." If you were advising Asa to more effectively manage conflicts in his team, what would you say?

Accepted Answer

A)   Never compromise.
B)   Do not avoid conflict.
C)   Practice accommodation to attain your best personal outcome.
D)   Emphasize competing for stronger teamwork.
E)   Collaborate for a satisficing outcome.F) A) and C)
G) None of the above

Question 17

Differentiate between participative leadership and supervisory leadership approaches.

Accepted Answer

At the traditional supervisory leadershi...

Question 18

Describe the roles at which superior team leaders are effective.

Accepted Answer

Superior team leaders are better at seve...

Question 19

In ________, the first-line manager plans, organizes staffs, directs, and controls them, and other groups provide support activities, including quality control and maintenance.

Accepted Answer

A)   autonomous work groups
B)   self-designing teams
C)   self-managed teams
D)   traditional work groups
E)   semiautonomous work groupsF) D) and E)
G) A) and B)

Question 20

________ have specific assignments, such as research, and members usually must contribute expert knowledge and judgment.

Accepted Answer

A)   Parallel teams
B)   Staff departments
C)   Work teams
D)   Project and development teams
E)   Quality circlesF) A) and B)
G) C) and D)

Exam 12: Teamwork

________ are physically dispersed and communicate electronically more than they do face-to-face.

Correct Answer
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Correct Answer
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________ is a team strategy that entails making decisions with the team and then letting outsiders know of its intentions.

Correct Answer
verified

Correct Answer
verified

________ have specific assignments, such as research, and members usually must contribute expert knowledge and judgment.

Correct Answer
verified

Correct Answer
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________ goals refer to higher-level organizational goals taking over specific individual or group goals.

Correct Answer
verified

In ________, the first-line manager plans, organizes staffs, directs, and controls them, and other groups provide support activities, including quality control and maintenance.

Correct Answer
verified

How does a group differ from a team?

Correct Answer
verified

________ have control over whom to hire, whom to fire, and what tasks the team will perform.

Correct Answer
verified

In a new team work environment,

Correct Answer
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When individuals are more motivated to work hard when others are present, are concerned with what others think of them, and want to maintain a positive self-image, the phenomenon is known as

Correct Answer
verified

In the context of roles of a superior team leader, relating refers to

Correct Answer
verified

Correct Answer
verified

What is the manager's role in mediating conflict?

Correct Answer
verified
Managers spend a lot of time trying to r...
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In a new team environment,

Correct Answer
verified

Differentiate between participative leadership and supervisory leadership approaches.

Correct Answer
verified
At the traditional supervisory leadershi...
View Answer

Correct Answer
verified

Describe any three working relationships that can develop as teams carry out their roles.

Correct Answer
verified
Three working relationships that can dev...
View Answer

Describe the roles at which superior team leaders are effective.

Correct Answer
verified
Superior team leaders are better at seve...
View Answer

Exam 12: Teamwork

________ are physically dispersed and communicate electronically more than they do face-to-face.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is a team strategy that entails making decisions with the team and then letting outsiders know of its intentions.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ have specific assignments, such as research, and members usually must contribute expert knowledge and judgment.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ goals refer to higher-level organizational goals taking over specific individual or group goals.

Correct AnswerverifiedShow Answer

In ________, the first-line manager plans, organizes staffs, directs, and controls them, and other groups provide support activities, including quality control and maintenance.

Correct AnswerverifiedShow Answer

How does a group differ from a team?

Correct AnswerverifiedShow Answer

________ have control over whom to hire, whom to fire, and what tasks the team will perform.

Correct AnswerverifiedShow Answer

In a new team work environment,

Correct AnswerverifiedShow Answer

When individuals are more motivated to work hard when others are present, are concerned with what others think of them, and want to maintain a positive self-image, the phenomenon is known as

Correct AnswerverifiedShow Answer

In the context of roles of a superior team leader, relating refers to

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What is the manager's role in mediating conflict?

Correct AnswerverifiedManagers spend a lot of time trying to r...View AnswerShow Answer

In a new team environment,

Correct AnswerverifiedShow Answer

Differentiate between participative leadership and supervisory leadership approaches.

Correct AnswerverifiedAt the traditional supervisory leadershi...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Describe any three working relationships that can develop as teams carry out their roles.

Correct AnswerverifiedThree working relationships that can dev...View AnswerShow Answer

Describe the roles at which superior team leaders are effective.

Correct AnswerverifiedSuperior team leaders are better at seve...View AnswerShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified
Managers spend a lot of time trying to r...
View Answer

Correct Answer
verified

Correct Answer
verified
At the traditional supervisory leadershi...
View Answer

Correct Answer
verified

Correct Answer
verified
Three working relationships that can dev...
View Answer

Correct Answer
verified
Superior team leaders are better at seve...
View Answer