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What are the two purposes of performance appraisal?

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Performance appraisal has two basic, equ...

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People can add value by helping to reduce costs and providing something unique to customers.

A) True
B) False

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Many companies that rely heavily on internal recruiting use a(n) ________ system to advertise open positions, and this includes a list of duties and the minimum skills and experience required.


A) labor supply
B) demand forecast
C) job-posting
D) reward
E) outplacement

F) A) and C)
G) B) and D)

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________ training is designed to introduce new employees to their jobs and the company, and to familiarize them with policies, procedures, culture, and the like.


A) Diversity
B) Team
C) Orientation
D) Performance
E) Management

F) B) and D)
G) A) and B)

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Jeffrey, floor supervisor at Brooks & Sons Warehouse and Storage, has asked Vera, a specialist in the human resources department, to help him fill an open position for a floor worker. Vera asks Jeffrey to describe what is needed to perform the job. Jeffrey replies, "A high-school education; an ability to lift a 50-lb box to a height of 6 feet; an ability to work on one's feet for an 8-hour shift; and an ability to get to work on time." "Fine. I will include these job requirements in the ________," Vera says.


A) job application
B) demand forecast
C) personality tests
D) job specification
E) labor forecast

F) A) and C)
G) A) and B)

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In the context of labor relations, ________ refers to a situation wherein workers walk off the job in violation of their contract.


A) grievance procedure
B) comparable worth
C) employment-at-will
D) wildcat strike
E) arbitration

F) A) and C)
G) A) and D)

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In the strategic human resources management, people can ________ by helping to lower costs and providing something unique to customers.


A) provide buffering
B) create value
C) inspire motivation
D) create turnover
E) provide benchmarking

F) A) and E)
G) D) and E)

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________ is a seemingly neutral employment practice that has a disproportionately negative effect on a group protected by the Civil Rights Act.


A) Outplacement
B) Reliability
C) Validity
D) Employment-at-will
E) Adverse impact

F) A) and B)
G) B) and E)

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________ is the legal concept that an employee can be terminated for any reason.


A) Plausible termination
B) Employment-at-will
C) Downsizing
D) Outplacement
E) Terminal validity

F) C) and E)
G) D) and E)

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Gil, floor supervisor at JKR Custom Cabinets, has been talking to his workers about what the union organizer has said in recent meetings with the workers. The workers have shared their belief that the union has the power, in future negotiations with management, to obtain employee benefits that are much desired by the workers. Therefore, Gil has advised his division manager that the upcoming vote will be


A) in favor of the union.
B) anti-government.
C) in favor of an economic strike.
D) to seek arbitration.
E) to seek mediation.

F) C) and D)
G) A) and C)

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Compare and contrast the different types of training options.

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Orientation training familiarizes new employees with their jobs, work units, and the organization in general. Team training teaches employees the skills they need to work together and helps them interact. Diversity training focuses on building awareness of diversity issues and providing the skills employees need to work with others who are different.

What are the disadvantages of management by objectives (MBO)?

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The disadvantages of management by objec...

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The Landrum-Griffin Act (1959)


A) was designed to curb abuses by labor union leaders.
B) allowed employers to fire workers who favored labor unions.
C) provided funds for troops to put down labor strikes.
D) defined unfair labor practices by unions.
E) permitted workers to reject a union as their representative.

F) None of the above
G) A) and B)

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A

Identify the correct statement regarding unstructured interviews.


A) They explore what candidates have actually done in the past.
B) They are more likely to be free of bias and stereotypes than structured interviews.
C) They focus on hypothetical situations.
D) They provide basic information that helps prospective employers make a first cut through candidates.
E) E.They ask different interviewees different questions.

F) B) and C)
G) B) and D)

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In a ________, the contract requires workers to join the labor organization after a set period of time.


A) labor supply forecast
B) job description
C) reference check
D) union shop
E) needs assessment system

F) B) and C)
G) C) and D)

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D

What are the advantages and disadvantages of internal recruiting?

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The advantages of internal recruiting ar...

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In the context of employee benefits, ________ provides financial support to employees laid off for reasons they cannot control.


A) Social Security
B) workers' compensation
C) unemployment insurance
D) profit-sharing
E) stock options

F) A) and C)
G) B) and D)

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The final stage in the human resources planning process involves


A) evaluating the activities conducted to ensure that they are producing the desired results.
B) discharging employees ineffective at realizing organizational goals.
C) restarting the entire process.
D) evaluating the decisions made for legal compliance.
E) distributing compensation adjustments.

F) D) and E)
G) A) and E)

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Sherry of Sherry's Salon created a(n) ________, which is an estimate of how many and what types of employees are available.


A) demand forecast
B) job analysis
C) environmental scan
D) availability analysis
E) labor supply forecast

F) B) and D)
G) B) and C)

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What are the two functions of job analysis?

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Job analysis does two things:
• A job de...

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