Question 1

Which of the following is true of flexible factories?

Accepted Answer

A)   They use centralized scheduling, in which decisions are made on the shop floor.
B)   They move parts down the line from one location in the production sequence to the next.
C)   They are organized around products, in work cells or teams.
D)   They generate high volumes of a standardized product.
E)   They have long production runs.F) A) and B)
G) None of the above

Question 2

Sometimes organizations change their degree of centralization. During tough times, ________ often take charge. During times of rapid growth, ________ are often pushed farther down the chain of command.

Accepted Answer

A)   mid-level managers; decisions
B)   project managers; policies
C)   senior managers; policies
D)   project managers;, decisions
E)   senior managers; decisionsF) None of the above
G) A) and E)

Question 3

With the cost of warehouse space and maintaining inventory increasing, Randall has decided to change the operation of his company to a "just-in-time" (JIT)  mode, whereby manufacturing is initiated only upon customer order and only in very small lots, minimizing the company's warehouse and inventory costs. However, Randall is nervous about the change because he knows that JIT offers costs savings only when the costs of storing product are greater than the costs of

Accepted Answer

A)   rework.
B)   TQM.
C)   frequent delivery.
D)   small batches.
E)   large batches.F) A) and C)
G) A) and B)

Question 4

Sydney owns and manages a custom woodworking business. She and her staff of four craftspeople work informally together, and each worker tends to make decisions in an independent (decentralized)  manner. Sydney's business is a ________ operation.

Accepted Answer

A)   small batch
B)   functional
C)   continuous
D)   network
E)   just-in-timeF) A) and B)
G) B) and C)

Question 5

Pam works in a matrix organization, and although she found it confusing at first, she has seen the inherent opportunities. Instead of being promoted from biology head, science head, to research head, Pam prefers a project career, with opportunities to serve in increasingly responsible and diverse project manager/project director positions. Fortunately, one of the strengths of a matrix organization is

Accepted Answer

A)   a clear and singular line of command.
B)   adherence to the unity-of-command principle.
C)   centralized decision making.
D)   there are more career choices, on both sides of organization.
E)   focused and limited communications networks.F) A) and B)
G) C) and D)

Question 6

Which of the following statements about delegation of responsibility and authority is true?

Accepted Answer

A)   It does not require a subordinate to report back to his or her boss.
B)   Managers should use delegation to escape their own responsibilities.
C)   It can occur between any two individuals in any type of structure with regard to any task.
D)   All managers are comfortable fully delegating assignments to their subordinates.
E)   It does not require a subordinate to take accountability for achieving results.F) B) and D)
G) D) and E)

Question 7

In the context of technology configurations, which of the following is true of large batch technologies?

Accepted Answer

A)   Goods or services are provided in low volumes.
B)   Organizational structure tends to be organic.
C)   Decision making tends to be decentralized.
D)   Communication is highly informal.
E)   Hierarchical authority is more prominent.F) B) and C)
G) C) and E) E

Question 8

An advantage of delegation is that it

Accepted Answer

A)   allows managers to exercise close supervisory control.
B)   helps managers to escape their own responsibilities.
C)   conserves managers' most valuable asset-their time.
D)   increases managers' influence over their subordinates.
E)   makes subordinates less responsible and accountable.F) A) and B)
G) B) and E)

Question 9

Identify the one true statement below about delegation.

Accepted Answer

A)   A manager can delegate to a subordinate enough authority to get the work done.
B)   A subordinate must not be allowed to take credit for the results of the assignment.
C)   A subordinate need not report to his or her boss about the status of the assignment.
D)   A manager should use delegation to escape his or her own responsibilities.
E)   A subordinate's accountability reduces when a manager delegates work to him or her.F) A) and B)
G) A) and C)

Question 10

What are the differences in responsibility, authority, and accountability?

Accepted Answer

Responsibility means that a person is as...

Question 11

In the horizontal structure of a firm, line departments

Accepted Answer

A)   depend on being an expert in a particular function for their growth.
B)   provide specialized or professional skills that support other departments.
C)   make things, sell things, or provide customer service.
D)   depend on the staff departments to make major operating decisions.
E)   cannot be held accountable for the "bottom-line" results of their decisions.F) A) and C)
G) D) and E) C

Question 12

Differentiate between coordination by plan and coordination by mutual adjustment in organizational integration.

Accepted Answer

In coordination by plan, interdependent ...

Question 13

Susan Lane, CEO of VersaForm, decides to reorganize her firm into a(n)  ________ organization. In this approach, VersaForm will collaborate with other independent, mostly single-function firms to provide a desired good or service.

Accepted Answer

A)   matrix
B)   network
C)   divisional
D)   functional
E)   organicF) A) and B)
G) A) and C)

Question 14

The first step in the delegation process, defining the goal, requires a manager to

Accepted Answer

A)   identify the employee he or she favors the most.
B)   understand the nature of each employee.
C)   recognize the most responsible employee.
D)   clearly understand the outcome he or she wants.
E)   identify a tedious assignment that can be delegated.F) C) and E)
G) All of the above

Question 15

Raj Patel's specialty pharmaceuticals packaging firm needs to be more agile in order to be competitive in the marketplace. Foregoing buying a full-service laboratory because of the investment and risk, Patel decides to form a ________ with a chemical firm in China that has a laboratory but lacks a packaging business. Each company brings a complementary capability to the other, allowing them to pursue mutual goals.

Accepted Answer

A)   high-involvement organization
B)   strategic alliance
C)   matrix organization
D)   mechanistic organization
E)   learning organizationF) B) and E)
G) C) and D)

Question 16

Pete, a human resource intern, was given an assignment by his manager that meant he must obtain information from other departments to complete it, but some departments refused to share information with an intern. Pete was frustrated because he did not have the power to get the information he needed. In the context of this situation, Pete's manager made the mistake of

Accepted Answer

A)   delegating inappropriate tasks to an intern.
B)   assigning responsibility without delegating adequate authority.
C)   "passing the buck" for Pete's performance.
D)   becoming accountable for Pete's work.
E)   overestimating Pete's capabilities.F) A) and D)
G) A) and C)

Question 17

In the context of delegation, a problem faced by a subordinate in carrying out a delegated task is

Accepted Answer

A)   having the power to take corrective action.
B)   being given more responsibility than authority.
C)   depending on autonomy rather than close supervisory control.
D)   eliminating any opportunity for creativity.
E)   having to report to the manager about the status and quality of performance.F) B) and E)
G) A) and D)

Question 18

Connor complained to his fellow division manager, "Amber, our company is bogged down with cumbersome bureaucratic requirements. We must convince our executive leadership that we need to act fast to meet customer needs and to respond to other outside pressures! We need to correct past mistakes quickly and prepare for an uncertain future! We must respond to threats and capitalize on opportunities! We must place a premium on ________!"

Accepted Answer

A)   agility
B)   size
C)   TQM
D)   formalization
E)   delegationF) A) and E)
G) C) and D)

Question 19

Will Haroldson, plant manager, directed his top production engineer, Jaime Mendez, to sign up for an upcoming statistical quality workshop. Will said, "I've long been a student of total quality management. I've decided to introduce a statistical approach called ________ into our production process to analyze the causes of product defects, so that we can then eliminate those defects."

Accepted Answer

A)   six sigma
B)   mass customization
C)   JIT delivery
D)   lean manufacturing
E)   simultaneous engineeringF) D) and E)
G) B) and C)

Question 20

To be effective, the ________ approach to departmentalization requires proper management of all the issues surrounding decentralization and delegation.

Accepted Answer

A)   functional
B)   product
C)   network
D)   bureaucratic
E)   mechanisticF) A) and E)
G) A) and B) B

Exam 7: Organizing for Success

Which of the following is true of flexible factories?

Correct Answer
verified

Sometimes organizations change their degree of centralization. During tough times, often take charge. During times of rapid growth, are often pushed farther down the chain of command.

Correct Answer
verified

Correct Answer
verified

Sydney owns and manages a custom woodworking business. She and her staff of four craftspeople work informally together, and each worker tends to make decisions in an independent (decentralized) manner. Sydney's business is a ________ operation.

Correct Answer
verified

Correct Answer
verified

Which of the following statements about delegation of responsibility and authority is true?

Correct Answer
verified

In the context of technology configurations, which of the following is true of large batch technologies?

Correct Answer
verified
E

An advantage of delegation is that it

Correct Answer
verified

Identify the one true statement below about delegation.

Correct Answer
verified

What are the differences in responsibility, authority, and accountability?

Correct Answer
verified
Responsibility means that a person is as...
View Answer

In the horizontal structure of a firm, line departments

Correct Answer
verified
C

Differentiate between coordination by plan and coordination by mutual adjustment in organizational integration.

Correct Answer
verified
In coordination by plan, interdependent ...
View Answer

Susan Lane, CEO of VersaForm, decides to reorganize her firm into a(n) ________ organization. In this approach, VersaForm will collaborate with other independent, mostly single-function firms to provide a desired good or service.

Correct Answer
verified

The first step in the delegation process, defining the goal, requires a manager to

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

In the context of delegation, a problem faced by a subordinate in carrying out a delegated task is

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

To be effective, the ________ approach to departmentalization requires proper management of all the issues surrounding decentralization and delegation.

Correct Answer
verified
B

Exam 7: Organizing for Success

Which of the following is true of flexible factories?

Correct AnswerverifiedShow Answer

Sometimes organizations change their degree of centralization. During tough times, ________ often take charge. During times of rapid growth, ________ are often pushed farther down the chain of command.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Sydney owns and manages a custom woodworking business. She and her staff of four craftspeople work informally together, and each worker tends to make decisions in an independent (decentralized) manner. Sydney's business is a ________ operation.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following statements about delegation of responsibility and authority is true?

Correct AnswerverifiedShow Answer

In the context of technology configurations, which of the following is true of large batch technologies?

Correct AnswerverifiedE

An advantage of delegation is that it

Correct AnswerverifiedShow Answer

Identify the one true statement below about delegation.

Correct AnswerverifiedShow Answer

What are the differences in responsibility, authority, and accountability?

Correct AnswerverifiedResponsibility means that a person is as...View AnswerShow Answer

In the horizontal structure of a firm, line departments

Correct AnswerverifiedC

Differentiate between coordination by plan and coordination by mutual adjustment in organizational integration.

Correct AnswerverifiedIn coordination by plan, interdependent ...View AnswerShow Answer

Susan Lane, CEO of VersaForm, decides to reorganize her firm into a(n) ________ organization. In this approach, VersaForm will collaborate with other independent, mostly single-function firms to provide a desired good or service.

Correct AnswerverifiedShow Answer

The first step in the delegation process, defining the goal, requires a manager to

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the context of delegation, a problem faced by a subordinate in carrying out a delegated task is

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

To be effective, the ________ approach to departmentalization requires proper management of all the issues surrounding decentralization and delegation.

Correct AnswerverifiedB

Correct Answer
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Sometimes organizations change their degree of centralization. During tough times, often take charge. During times of rapid growth, are often pushed farther down the chain of command.

Correct Answer
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Correct Answer
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Correct Answer
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E

Correct Answer
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Correct Answer
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Correct Answer
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Responsibility means that a person is as...
View Answer

Correct Answer
verified
C

Correct Answer
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In coordination by plan, interdependent ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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B