Question 1

Why was Frederick Taylor's principle of the piecerate system beneficial to workers and managers?

Accepted Answer

A)   The piece-rate system increased the number of motions necessary to accomplish tasks.
B)   The piece-rate system incentivized workers to accomplish more, as well as earn more money for themselves.
C)   The piece-rate system exemplified the Hawthorne effect.
D)   The piece-rate system highlighted the contingency perspective.
E)   The piece-rate system paid workers equally, despite differences in productivity.F) B) and E)
G) A) and E)

Question 2

What is known as the "Hawthorne effect"? How did it lead to changes in management perspective?

Accepted Answer

The phenomenon whereby workers perform a...

Question 3

Abraham Maslow argued that people try to satisfy their

Accepted Answer

A)   lower-level needs and then progress upward to the higher-level needs.
B)   higher-level needs and then progress downward to the lower-level needs.
C)   mid-level needs first, then decide to progress upward or downward.
D)   mid-level needs and then progress upward to the high-level needs.
E)   mid-level needs and then progress downward to the lower-level needs.F) A) and C)
G) A) and E)

Question 4

The ________ approach to management has been used in a limited manner because many aspects of a management decision cannot be expressed through mathematical symbols and formulas.

Accepted Answer

A)   organizational behavior
B)   systematic management
C)   quantitative management
D)   human relations
E)   administrative managementF) All of the above
G) A) and B)

Question 5

In the context of managerial approaches

Accepted Answer

A)   the best managers today embrace change by moving from contemporary managerial approaches to classic managerial approaches.
B)   if one does not anticipate change and adapt to it, one's firm will not thrive in a competitive business environment.
C)   management knowledge and practices remain constant in the face of change.
D)   change prevents businesses from achieving greater quality and speed.
E)   change is happening at a slower rate than at any other time in history.F) None of the above
G) All of the above

Question 6

________ management emphasized internal operations because managers were concerned primarily with meeting the explosive growth in demand brought about by the Industrial Revolution.

Accepted Answer

A)   Scientific
B)   Systematic
C)   Administrative
D)   Bureaucratic
E)   QuantitativeF) B) and C)
G) C) and D)

Question 7

A manager who follows ________ assumes workers are lazy and irresponsible and require constant supervision and external motivation to achieve organizational goals.

Accepted Answer

A)   Theory X
B)   sociotechnical systems approach
C)   bureaucracy approach
D)   human relations approach
E)   Theory YF) A) and E)
G) A) and B)

Question 8

According to the five levels of needs suggested by Abraham Maslow, ________ is the most advanced need of those listed.

Accepted Answer

A)   friendship
B)   personal fulfillment
C)   shelter
D)   food
E)   restF) A) and B)
G) All of the above

Question 9

Which is the correct statement about the sociotechnical systems theory?

Accepted Answer

A)   Most organizations did not adopt the sociotechnical systems theory for management problems until the year 2000.
B)   It was the first major approach to emphasize informal work relationships and worker satisfaction.
C)   It was developed in the early 1950s by researchers from the London-based Tavistock Institute of Human Relations.
D)   It emphasized the perspective of senior managers within an organization.
E)   It emphasized a structured, formal network of relationships among specialized positions in an organization.F) D) and E)
G) B) and E)

Question 10

McGregor advocated a ________, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance.

Accepted Answer

A)   Theory X perspective
B)   Theory Y perspective
C)   bureaucratic approach
D)   human relations approach
E)   contingency perspectiveF) All of the above
G) A) and D)

Question 11

Organizations are open systems, and they are dependent on ________ from the outside world, such as raw materials, human resources, and capital.

Accepted Answer

A)   contingencies
B)   inputs
C)   intangibles
D)   control systems
E)   outputsF) All of the above
G) B) and E)

Question 12

________ is a contemporary approach to management.

Accepted Answer

A)   Scientific management
B)   Human relations
C)   Administrative management
D)   Systematic management
E)   Quantitative managementF) A) and D)
G) A) and C)

Question 13

In the systems theory, understanding ________ helps a manager know which sets of circumstances dictate which management actions.

Accepted Answer

A)   inputs
B)   physical needs
C)   economies
D)   contingencies
E)   outputsF) C) and D)
G) A) and D)

Question 14

List and define Henri Fayol's 14 principles of management.

Accepted Answer

The 14 principles of management identifi...

Question 15

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

Accepted Answer

A) True 
 B)False

Question 16

During the Industrial Revolution in the 18th and 19th century, managers who could make minor improvements in management tactics were noteworthy. Why?

Accepted Answer

A)   They brought robotics technology to mass production.
B)   They subscribed to human relations theory.
C)   They perfected quantitative management.
D)   They developed the Hawthorne effect.
E)   They produced impressive increases in production quantity and quality.F) C) and E)
G) C) and D)

Question 17

In the context of Frederick Taylor's theory of scientific management, discuss time-and-motion studies and the differential piece-rate system.

Accepted Answer

To implement the scientific management a...

Question 18

________ is the most basic human need, as suggested by Abraham Maslow.

Accepted Answer

A)   Physical
B)   Power
C)   Self-actualization
D)   Love and belonging
E)   EsteemF) C) and E)
G) B) and E)

Question 19

________ approach to management ignored the more rational side of the worker and the important characteristics of the formal organization.

Accepted Answer

A)   Scientific
B)   Systematic
C)   Human relations
D)   Sociotechnical
E)   BureaucraticF) A) and B)
G) A) and C)

Question 20

Susan, a manager in a company, had to complete an important project that had a "near impossible" deadline. Instead of assuming that offering financial incentives would be the best way to get the work done, she found that some of her team members craved recognition, whereas others wanted more influence in the organization. With this information, she was able to offer the right incentive to each person. As a result, her team was able to meet the deadline. Susan was using

Accepted Answer

A)   the Hawthorne effect.
B)   the contingency perspective.
C)   centralization.
D)   bureaucracy.
E)   economies of scale.F) All of the above
G) C) and E)

Exam 2: The Evolution of Management

Organizations are open systems, and they are dependent on ________ from the outside world, such as raw materials, human resources, and capital.

Correct Answer
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What is known as the "Hawthorne effect"? How did it lead to changes in management perspective?

Correct Answer
verified
The phenomenon whereby workers perform a...
View Answer

________ approach to management ignored the more rational side of the worker and the important characteristics of the formal organization.

Correct Answer
verified

________ is a contemporary approach to management.

Correct Answer
verified

________ is the most basic human need, as suggested by Abraham Maslow.

Correct Answer
verified

In the systems theory, understanding ________ helps a manager know which sets of circumstances dictate which management actions.

Correct Answer
verified

During the Industrial Revolution in the 18th and 19th century, managers who could make minor improvements in management tactics were noteworthy. Why?

Correct Answer
verified

Abraham Maslow argued that people try to satisfy their

Correct Answer
verified

Which is the correct statement about the sociotechnical systems theory?

Correct Answer
verified

McGregor advocated a ________, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance.

Correct Answer
verified

________ management emphasized internal operations because managers were concerned primarily with meeting the explosive growth in demand brought about by the Industrial Revolution.

Correct Answer
verified

Why was Frederick Taylor's principle of the piecerate system beneficial to workers and managers?

Correct Answer
verified

In the context of managerial approaches

Correct Answer
verified

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

Correct Answer
verified

In the context of Frederick Taylor's theory of scientific management, discuss time-and-motion studies and the differential piece-rate system.

Correct Answer
verified
To implement the scientific management a...
View Answer

List and define Henri Fayol's 14 principles of management.

Correct Answer
verified
The 14 principles of management identifi...
View Answer

A manager who follows ________ assumes workers are lazy and irresponsible and require constant supervision and external motivation to achieve organizational goals.

Correct Answer
verified

The ________ approach to management has been used in a limited manner because many aspects of a management decision cannot be expressed through mathematical symbols and formulas.

Correct Answer
verified

Correct Answer
verified

According to the five levels of needs suggested by Abraham Maslow, ________ is the most advanced need of those listed.

Correct Answer
verified

Exam 2: The Evolution of Management

Organizations are open systems, and they are dependent on ________ from the outside world, such as raw materials, human resources, and capital.

Correct AnswerverifiedShow Answer

What is known as the "Hawthorne effect"? How did it lead to changes in management perspective?

Correct AnswerverifiedThe phenomenon whereby workers perform a...View AnswerShow Answer

________ approach to management ignored the more rational side of the worker and the important characteristics of the formal organization.

Correct AnswerverifiedShow Answer

________ is a contemporary approach to management.

Correct AnswerverifiedShow Answer

________ is the most basic human need, as suggested by Abraham Maslow.

Correct AnswerverifiedShow Answer

In the systems theory, understanding ________ helps a manager know which sets of circumstances dictate which management actions.

Correct AnswerverifiedShow Answer

During the Industrial Revolution in the 18th and 19th century, managers who could make minor improvements in management tactics were noteworthy. Why?

Correct AnswerverifiedShow Answer

Abraham Maslow argued that people try to satisfy their

Correct AnswerverifiedShow Answer

Which is the correct statement about the sociotechnical systems theory?

Correct AnswerverifiedShow Answer

McGregor advocated a ________, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance.

Correct AnswerverifiedShow Answer

________ management emphasized internal operations because managers were concerned primarily with meeting the explosive growth in demand brought about by the Industrial Revolution.

Correct AnswerverifiedShow Answer

Why was Frederick Taylor's principle of the piecerate system beneficial to workers and managers?

Correct AnswerverifiedShow Answer

In the context of managerial approaches

Correct AnswerverifiedShow Answer

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

Correct AnswerverifiedShow Answer

In the context of Frederick Taylor's theory of scientific management, discuss time-and-motion studies and the differential piece-rate system.

Correct AnswerverifiedTo implement the scientific management a...View AnswerShow Answer

List and define Henri Fayol's 14 principles of management.

Correct AnswerverifiedThe 14 principles of management identifi...View AnswerShow Answer

A manager who follows ________ assumes workers are lazy and irresponsible and require constant supervision and external motivation to achieve organizational goals.

Correct AnswerverifiedShow Answer

The ________ approach to management has been used in a limited manner because many aspects of a management decision cannot be expressed through mathematical symbols and formulas.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

According to the five levels of needs suggested by Abraham Maslow, ________ is the most advanced need of those listed.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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The phenomenon whereby workers perform a...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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To implement the scientific management a...
View Answer

Correct Answer
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The 14 principles of management identifi...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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