Question 1

What does a global marketplace mean to an enterprise, in terms of marketing, distribution, and staffing?

Accepted Answer

The answer of What does a global marketplace mean to...

Question 2

________ is one of the key elements that makes the current business landscape different from those of the past.

Accepted Answer

A)   Centralization
B)   Technological change
C)   Quality
D)   Cost competitiveness
E)   SpeedF) C) and E)
G) A) and B)

Question 3

Which of the following statements about the sources of competitive advantage is true?

Accepted Answer

A)   The best managers and companies deliver all five competitive advantages.
B)   Managing the sources of competitive advantage is a zero-sum game where one source improves at the expense of the other.
C)   It is possible to compete without cutting costs and offering attractive prices.
D)   Outsourcing certain functions is likely to decrease innovation.
E)   The faster the product is provided the more innovation suffers.F) A) and E)
G) A) and D)

Question 4

"Quick, Mr. Simmons, Teresa is in the lobby, shouting at a customer!" said Lonnie. Rushing to intervene, Ralph Simmons demanded that Teresa return to her office immediately. "Mr. Crenshaw, I'm very sorry. Please, allow me to escort you to our executive suite, and I will straighten this out." When the manager deals with an angry employee and an insulted customer, he is performing in the role of

Accepted Answer

A)   monitor.
B)   negotiator.
C)   disturbance handler.
D)   resource allocator.
E)   liaison.F) A) and E)
G) All of the above

Question 5

Chief executive officer, president, chief operating officer, and vice president are all titles typical of ________ management.

Accepted Answer

A)   top-level
B)   tactical level
C)   operational level
D)   functional level
E)   regional levelF) C) and D)
G) A) and B)

Question 6

________ is a manager's ability to stimulate people to be high performers.

Accepted Answer

A)   Planning
B)   Organizing
C)   Leading
D)   Controlling
E)   MonitoringF) None of the above
G) A) and E)

Question 7

Janet mused to herself, "It has taken over 30 years, but I've finally been named CEO of a major firm. Now, I can concentrate on what I really want to do as a(n)  ________ manager, to focus on the survival, growth, and overall effectiveness of our firm."

Accepted Answer

A)   tactical
B)   strategic
C)   middle
D)   external
E)   internalF) D) and E)
G) B) and D)

Question 8

________ is among the necessary skills of emotional intelligence.

Accepted Answer

A)   Encouraging coercion among employees
B)   Showing empathy
C)   Advising others how to stay happy at work
D)   Maintaining the status quo
E)   Avoiding constructive criticismF) C) and D)
G) A) and D)

Question 9

Differentiate between the various management levels in an organization.

Accepted Answer

Top-level managers are the organization'...

Question 10

Cost competitiveness means that one

Accepted Answer

A)   sacrifices quality to keep costs low.
B)   carefully monitors costs mainly during the setting up of business.
C)   prices his or her products or services at a level attractive to consumers.
D)   manages his or her costs by maintaining the status quo.
E)   offers a high-quality product at a higher price.F) A) and B)
G) A) and C)

Question 11

Knowledge management is a set of practices aimed at

Accepted Answer

A)   discovering the competition's intellectual resources.
B)   harnessing the competition's intellectual resources.
C)   harnessing an organization's intellectual resources.
D)   utilizing the intellects of the other organization's people.
E)   implementing organizational changes.F) B) and D)
G) D) and E)

Question 12

________ managers are responsible for translating the general goals and plans developed for an organization into more specific activities.

Accepted Answer

A)   Operational
B)   Functional
C)   Activities
D)   Strategic
E)   TacticalF) A) and E)
G) A) and C)

Question 13

A(n)  ________ skill is the ability to perform a specialized task that involves a certain method or process.

Accepted Answer

A)   conceptual
B)   professional
C)   interpersonal
D)   communication
E)   technicalF) A) and B)
G) None of the above

Question 14

Listening to employee suggestions, gaining support for organizational objectives, and fostering an atmosphere of teamwork are all considered ________ skills.

Accepted Answer

A)   technical
B)   interpersonal and communication
C)   diagnostic
D)   professional
E)   conceptualF) None of the above
G) B) and C)

Question 15

List and explain the components of leading.

Accepted Answer

Leading is stimulating people ...

Question 16

Titles such as foreperson, sales manager, shift manager, or supervisor typically belong to ________ managers.

Accepted Answer

A)   strategic
B)   middle-level
C)   top-level
D)   operational
E)   tacticalF) A) and B)
G) None of the above

Question 17

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

Accepted Answer

A)   planning.
B)   controlling.
C)   leading.
D)   organizing.
E)   budgeting.F) C) and D)
G) B) and D)

Question 18

Explain what is meant by "Trade-offs may occur among the five sources of competitive advantage, but this does not need to be a zero-sum game."

Accepted Answer

The answer of Explain what is meant by "Trade-offs may...

Question 19

Cost competitiveness means pricing a firm's products

Accepted Answer

A)   lower than all competitors' products.
B)   higher than all competitors' products.
C)   equal to all competitors' products.
D)   low enough to profit.
E)   high enough to make the investors happy.F) A) and D)
G) A) and C)

Question 20

The four fundamental management principles include analyzing current situations, determining objectives, choosing corporate, and business strategies, and determining the resources needed to achieve the organization's goals.

Accepted Answer

A) True 
 B)False

Exam 1: Managing in a Global World

________ is a manager's ability to stimulate people to be high performers.

Correct Answer
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________ is one of the key elements that makes the current business landscape different from those of the past.

Correct Answer
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Correct Answer
verified

A(n) ________ skill is the ability to perform a specialized task that involves a certain method or process.

Correct Answer
verified

Chief executive officer, president, chief operating officer, and vice president are all titles typical of ________ management.

Correct Answer
verified

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

Correct Answer
verified

________ managers are responsible for translating the general goals and plans developed for an organization into more specific activities.

Correct Answer
verified

Cost competitiveness means pricing a firm's products

Correct Answer
verified

Differentiate between the various management levels in an organization.

Correct Answer
verified
Top-level managers are the organization'...
View Answer

What does a global marketplace mean to an enterprise, in terms of marketing, distribution, and staffing?

Correct Answer
verified

The four fundamental management principles include analyzing current situations, determining objectives, choosing corporate, and business strategies, and determining the resources needed to achieve the organization's goals.

Correct Answer
verified

Explain what is meant by "Trade-offs may occur among the five sources of competitive advantage, but this does not need to be a zero-sum game."

Correct Answer
verified

Cost competitiveness means that one

Correct Answer
verified

Janet mused to herself, "It has taken over 30 years, but I've finally been named CEO of a major firm. Now, I can concentrate on what I really want to do as a(n) ________ manager, to focus on the survival, growth, and overall effectiveness of our firm."

Correct Answer
verified

List and explain the components of leading.

Correct Answer
verified
Leading is stimulating people ...
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________ is among the necessary skills of emotional intelligence.

Correct Answer
verified

Titles such as foreperson, sales manager, shift manager, or supervisor typically belong to ________ managers.

Correct Answer
verified

Listening to employee suggestions, gaining support for organizational objectives, and fostering an atmosphere of teamwork are all considered ________ skills.

Correct Answer
verified

Which of the following statements about the sources of competitive advantage is true?

Correct Answer
verified

Knowledge management is a set of practices aimed at

Correct Answer
verified

Exam 1: Managing in a Global World

________ is a manager's ability to stimulate people to be high performers.

Correct AnswerverifiedShow Answer

________ is one of the key elements that makes the current business landscape different from those of the past.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A(n) ________ skill is the ability to perform a specialized task that involves a certain method or process.

Correct AnswerverifiedShow Answer

Chief executive officer, president, chief operating officer, and vice president are all titles typical of ________ management.

Correct AnswerverifiedShow Answer

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

Correct AnswerverifiedShow Answer

________ managers are responsible for translating the general goals and plans developed for an organization into more specific activities.

Correct AnswerverifiedShow Answer

Cost competitiveness means pricing a firm's products

Correct AnswerverifiedShow Answer

Differentiate between the various management levels in an organization.

Correct AnswerverifiedTop-level managers are the organization'...View AnswerShow Answer

What does a global marketplace mean to an enterprise, in terms of marketing, distribution, and staffing?

Correct AnswerverifiedShow Answer

The four fundamental management principles include analyzing current situations, determining objectives, choosing corporate, and business strategies, and determining the resources needed to achieve the organization's goals.

Correct AnswerverifiedShow Answer

Explain what is meant by "Trade-offs may occur among the five sources of competitive advantage, but this does not need to be a zero-sum game."

Correct AnswerverifiedShow Answer

Cost competitiveness means that one

Correct AnswerverifiedShow Answer

Janet mused to herself, "It has taken over 30 years, but I've finally been named CEO of a major firm. Now, I can concentrate on what I really want to do as a(n) ________ manager, to focus on the survival, growth, and overall effectiveness of our firm."

Correct AnswerverifiedShow Answer

List and explain the components of leading.

Correct AnswerverifiedLeading is stimulating people ...View AnswerShow Answer

________ is among the necessary skills of emotional intelligence.

Correct AnswerverifiedShow Answer

Titles such as foreperson, sales manager, shift manager, or supervisor typically belong to ________ managers.

Correct AnswerverifiedShow Answer

Listening to employee suggestions, gaining support for organizational objectives, and fostering an atmosphere of teamwork are all considered ________ skills.

Correct AnswerverifiedShow Answer

Which of the following statements about the sources of competitive advantage is true?

Correct AnswerverifiedShow Answer

Knowledge management is a set of practices aimed at

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Top-level managers are the organization'...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Leading is stimulating people ...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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