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A click-and-motor business operates on the Internet only without a physical store.

A) True
B) False

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What is the ebusiness model that applies to customers offering goods and services to each other over the Internet?


A) C2C
B) C2B
C) B2B
D) B2C

E) A) and D)
F) None of the above

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Which of the following represents the primary forms of ebusiness?


A) Email, instant messaging, podcasting, content management systems, and video and web conferencing.
B) Content providers, infomediaries, online marketplaces, portals, service providers, transaction brokers.
C) B2B, B2C, C2C, C2B.
D) Advertising fees, license fees, subscription fees, transaction fees, value-added services fees.

E) A) and B)
F) C) and D)

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What are the three primary models that a B2C can use to operate?


A) Click-and-brick, click-and-mortar, pure-play.
B) Brick-and-mortar, click-and-mortar, pure-play.
C) Brick-and-mortar, click-and-consumer, virtual-and-consumer.
D) Brick-and-click, brick-and-mortar, brick-and-virtual.

E) C) and D)
F) None of the above

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Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone?


A) Knowledge management system
B) Podcasting
C) Email
D) Ebusiness

E) C) and D)
F) A) and D)

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What is an ISP?


A) Instant service provider is a company that provides access to the Internet for a monthly fee.
B) Internet service provider is a company that provides access to the Internet for a monthly fee.
C) Internet sales provider is a company that provides access to the Internet for a monthly fee.
D) Instant sales provider is a company that provides access to the Internet for a monthly fee.

E) All of the above
F) B) and C)

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What is a well-planned strategy that ensures the search and navigation functions are easy to use and user-friendly on a website?


A) Blog
B) Taxonomy
C) Email
D) Podcast

E) None of the above
F) A) and D)

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What is the difference between a B2C and a C2B?


A) B2C focuses on companies as customers and C2B focuses on consumers as customers.
B) B2C focuses on collaboration and C2B focuses on consumers.
C) B2C focuses on business to consumers and C2B focuses on consumers to business.
D) B2C focuses on consumers as customers and C2B focuses on companies as customers.

E) None of the above
F) B) and D)

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A videoconference allows people at two or more locations to interact via two-way video and audio transmissions simultaneously as well as share documents, data, computer displays, and whiteboards. Point-to-point videoconferences connect two people, and multipoint conferences connect more than two people at multiple locations.

A) True
B) False

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Many believe that U.S. tax policy should provide a level playing field for traditional retail businesses, mail order companies, and online merchants. What form of ebusiness challenge is this statement referring to?


A) Adhering to taxation rules.
B) Ensuring consumer protection.
C) Identifying limited market segments.
D) Managing consumer relationships.

E) C) and D)
F) None of the above

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