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Business portfolio analysis refers to


A) a tool that helps a firm search for growth opportunities from among current and new markets as well as current and new products.
B) a technique that managers use to graphically track their firm's strategic business units as though they were a single expense in order to identify cost-cutting measures.
C) a technique that managers use to quantify performance measures and growth targets to analyze their firm's strategic business units as though they were a collection of separate investments.
D) an analysis that uses percentage points of market share as the common basis of comparison to allocate marketing resources effectively for different product lines within the same firm.
E) a tool that seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

F) B) and D)
G) D) and E)

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By understanding its core values, an organization can take steps to define its ________, a statement of the organization's function in society that often identifies its customers, markets, products, and technologies.


A) customer value proposition
B) doctrine
C) philosophy
D) mission
E) code of ethics

F) B) and E)
G) D) and E)

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The ________ for Facebook is "To give people the power to share and make the world more open and connected."


A) sustainability doctrine
B) core benefit proposition
C) mission statement
D) corporate philosophy
E) code of ethics

F) A) and E)
G) A) and D)

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The difference between the projection of the path to reach a new goal and the projection of the path of the results of a plan already in place is referred to as the


A) planning gap.
B) contribution margin.
C) point of difference.
D) break-even point.
E) sales response function.

F) A) and E)
G) A) and D)

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Market penetration refers to the marketing strategy of


A) selling current products to new markets.
B) selling new products to new markets.
C) selling new products to current markets.
D) selling the same brands in both current and new markets.
E) increasing sales of current products in current markets.

F) B) and D)
G) C) and D)

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Statements of an accomplishment of a task to be achieved, often by a specific time are referred to as


A) plans.
B) procedures.
C) strategies.
D) core values.
E) goals.

F) B) and E)
G) A) and D)

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IBM's business strategy to help its clients prepare for a world that is infused with digital intelligence and a world where humans and machines work side-by-side to do thing that humans simply cannot do alone is known as


A) "The IBM Way."
B) "Let's Put Smart to Work."
C) "Reinvent Business."
D) "The 2020 Road Map."
E) "Big Blue."

F) B) and E)
G) A) and E)

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Alex has just completed measuring the results of her firm's product performance. Her next step will be to


A) do a profitability analysis.
B) take necessary corrective actions.
C) bring these to the marketing auditor.
D) proceed regardless of deviations from original plans.
E) compare the results against the goals specified in the marketing plan.

F) A) and E)
G) A) and C)

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Identify and describe the three phases of the strategic marketing process.

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The three phases of the strategic market...

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Market development refers to the marketing strategy of


A) increasing sales of current products in current markets.
B) selling new products to new markets.
C) selling new products to current markets.
D) selling the same brands in both current and new markets.
E) selling current products to new markets.

F) C) and E)
G) D) and E)

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Employees at fashion apparel company, The Sak Brand Group work to embody its ________, which include trust (being honest and credible) , action (making independent decisions) , and ownership (treating the company as if one were a founder) .


A) sustainability doctrine
B) goals and objectives
C) core values
D) moral imperatives
E) functional strategy

F) B) and D)
G) None of the above

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Procter & Gamble (P&G) is a consumer packaged goods company where innovation is a key competitive advantage. This allows the firm to develop new products like Crest Whitestrips that consumers desire. P&G also uses its marketing expertise to develop unique product placements on television shows that highlight its brands. A SWOT analysis for P&G would indicate that innovation in product design and marketing is ________ for the firm.


A) a strength
B) a weakness
C) a threat
D) an opportunity
E) a problem

F) B) and D)
G) C) and E)

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Social entrepreneurs who start new ventures such as Teach for America and NexGenVest are usually structured as ________ rather than business firms.


A) business agencies
B) nonprofit organizations
C) government agencies
D) cooperatives
E) social service agencies

F) A) and C)
G) C) and D)

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The initial step in the planning phase of the strategic marketing process involves


A) establishing the budget.
B) developing the marketing program.
C) setting goals.
D) auditing the marketing plan.
E) conducting a situation (SWOT) analysis.

F) A) and D)
G) B) and E)

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If sales revenues for Starbucks VIA Ready Brew instant coffee sold to U.S. consumers increased as a result of a slight price increase of $0.25 per pack, it would be using a ________ strategy.


A) product development
B) market development
C) market penetration
D) diversification
E) market saturation

F) B) and E)
G) A) and B)

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The ________ element of the marketing mix includes features and packaging.


A) product
B) price
C) promotion
D) place
E) people

F) C) and E)
G) C) and D)

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At which step of the planning stage of the strategic marketing process does a firm develop its marketing mix?


A) situation analysis
B) goal setting
C) marketing program
D) implementation
E) market segmentation

F) A) and D)
G) A) and C)

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Profit refers to


A) the point at which a company's assets equal its liabilities plus shareholder equity.
B) the difference between the list and final price of a product or service.
C) the money earned when the economic order quantity is minimized.
D) the money left over after a business firm's total expenses are subtracted from its total revenues.
E) the total amount of revenue accrued through product sales or service distribution.

F) B) and E)
G) A) and B)

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Taking stock of where the firm or product has been recently, where it is now, and where it is headed in terms of the organization's marketing plans and the external forces and trends affecting it is referred to as


A) tactical planning.
B) market planning.
C) goal setting.
D) environmental scanning.
E) situation analysis.

F) All of the above
G) A) and D)

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In the BCG business portfolio model, a relative market share of 10× at the left end of the scale on its horizontal axis means that the SBU has 10 times the share of its largest competitor, whereas a relative market share of 0.1× at the right end of the scale on its horizontal axis means that


A) the SBU has only 10 percent of the share of its average competitor.
B) the SBU has 100 percent of the share of its largest competitor.
C) the growth rate between the SBU and the next largest competitor is actually identical.
D) the SBU has only 10 percent of the share of its largest competitor.
E) the industry growth rate is declining.

F) A) and B)
G) A) and D)

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