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The success of diverse teams increases when their members possess a shared understanding of each other's strengths and limitations.

A) True
B) False

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In the forming stage of team development,team members experience conflicts about interpersonal issues.

A) True
B) False

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Outline the five-stage process of team development.

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In his research on teams,Bruce Tuckman o...

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Which of the following statements about team size is true?


A) The optimal size of a team ranges from 20-30.
B) It is generally better to have too many than too few members.
C) As the size of a team increases beyond 20 members,the tendency to collaborate increases.
D) Team size should reflect the nature of the task.

E) A) and B)
F) All of the above

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Which of the following teams is the best example of a team in the norming stage of development?


A) A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions
B) A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member
C) A team that has completed its task and dispersed,with some members feeling sad at the separation from the team on which they have been so dependent
D) A team that comes together and team members get to know about their tasks and responsibilities,and each of their team member's competencies

E) B) and C)
F) A) and D)

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Which of the following statements about teams and workgroups is true?


A) All teams may not be a work group,but all work groups are necessarily teams.
B) Unlike teams,work groups are not effective at achieving a group's goals.
C) Teams are better than work groups when the task is complex and sophisticated.
D) Teams tend to have a clearer structure than workgroups.

E) B) and D)
F) A) and B)

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Which of the following is the best example of a self-directed team?


A) Mike,the project head,developed a team of middle managers from the marketing,finance,and production departments to work on a project together.
B) Tom,a manager in the marketing department,had Jim and Jake,team members from the same department,reporting to him on the progress of an ongoing project.
C) Sam,Ben,and Nick are team members working from three different locations on the same project,reporting to their project manager through telephone calls and e-mails.
D) Jane,Jack,and Maria,as members of a team,have the authority and responsibility to make decisions and to participate in processes that help the team succeed.

E) B) and C)
F) A) and D)

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Which of the following best describes collocated teams?


A) Teams composed of employees from about the same hierarchical level but from several different departments in the organization
B) Teams composed of a manager and his or her subordinates in the formal chain of command
C) Teams that use a significant amount of face-to-face communication to make operating decisions
D) Teams that determine their own objectives and the methods by which to achieve them

E) C) and D)
F) A) and C)

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Which of the following statements is true of managing geographically distributed teams?


A) Managers should be skilled at managing a collocated team first.
B) Managers needn't deal with conflicts as they do not occur in geographically distributed teams.
C) Managers should not disclose team members' background information.
D) Managers seldom set guidelines as there are no timelines for virtual teams.

E) B) and C)
F) C) and D)

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A

Which of the following statements is true of team composition?


A) All members should necessarily agree on how a problem has to be solved.
B) Team members should not be open to new ideas as they might cause confusion.
C) It is not necessary for teams to be composed of members with a common purpose.
D) Effective teams include members with technical and interpersonal skills.

E) A) and B)
F) A) and C)

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Work groups are better than teams when the task is complex and sophisticated.

A) True
B) False

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False

Which of the following statements is true of the roles of effective team leaders?


A) They focus more on member needs than the team's goals.
B) They rarely share information from external sources.
C) They tend to manage agreement and disagreement.
D) They seldom use commonality and reciprocity.

E) B) and C)
F) A) and B)

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_____ teams are composed of a manager and his or her subordinates in the formal chain of command,usually in one functional department.


A) Collocated
B) Vertical
C) Cross-functional
D) Self-directed

E) All of the above
F) None of the above

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A(n) _____ is defined as a group of two or more people with complementary skills who are committed to working together to achieve a specific objective.


A) unit
B) system
C) team
D) silo

E) A) and B)
F) B) and D)

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Discuss the different dimensions by which teams are defined.

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Teams are defined by a number of dimensi...

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Which of the following is one of the main components of a team process?


A) Dominating discussions
B) Constructive conflict
C) Increased conformity
D) Blocking behaviors

E) None of the above
F) A) and B)

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B

Which of the following is the best example of a geographically distributed team?


A) Jane,Jack,and Maria,team members with different cultural backgrounds,are responsible for contributing information to a project based on cultural diversity.
B) Mike,a project manager,developed a team of middle managers from the marketing,finance,and production department to work on a project together.
C) Sam,Ben,and Nick are team members working from three different locations on the same project,relying mainly on telephone calls and e-mails to interact with each other.
D) Tom,a manager in the marketing department,had Jim and Jake,project members who came from another country,reporting to him on the progress of an ongoing project.

E) C) and D)
F) B) and D)

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Which of the following statements is true of diverse teams?


A) Diverse team members generally lack complementary information and expertise.
B) Collocated teams tend to be more diverse than geographically distributed teams.
C) Dysfunctional conflicts are less likely to be experienced by diverse teams.
D) Diverse team members tend to produce more creative and innovative solutions.

E) B) and C)
F) C) and D)

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Teams that include members with divergent agendas often struggle to come together to accomplish their assigned task.

A) True
B) False

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The boundary manager determines:


A) whether the team's leader has the ability to effectively manage the team.
B) the size and composition of a team to make sure it efficiently reaches its goals.
C) the roles and task responsibilities of each team member during the forming stage.
D) how a team works with others who have an interest in the team's performance.

E) A) and C)
F) None of the above

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