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To achieve the greatest gains,negotiators should stick to the script they created during the preparation phase.

A) True
B) False

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Identifying the problem to be solved,opportunity to be mined,dispute to be settled or team decision to be made are all elements of:


A) Defining the situation.
B) Establishing goals.
C) Strategy formulation.
D) Defining your interests.

E) B) and C)
F) A) and D)

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Describe several sources of information that negotiators can use to analyze the other party.

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If the other party has negotiated in the...

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Aspiration levels or target points are artificially high goals that you use as a starting point for the negotiation.

A) True
B) False

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It is possible for a Best Alternative To a Negotiated Agreement (BATNA)to be worse than not reaching an agreement with the other party.

A) True
B) False

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Interests are the motives underlying your positions.

A) True
B) False

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Considering questions such as,"Will you be negotiating a deal,settling a dispute or making a team decision? Will you negotiate with this party once or multiple times? Will you negotiate publicly or privately?" define the:


A) Obligations of the interaction.
B) Environment or context.
C) Nature of the interaction.
D) Resources and constraints.

E) A) and D)
F) None of the above

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The party who needs the other most has the most bargaining power.

A) True
B) False

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What percentage of the negotiation process should be devoted to preparation?


A) Twenty.
B) Forty.
C) Sixty.
D) Eighty.

E) All of the above
F) C) and D)

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A 'wise agreement' is one that:


A) Satisfies the interests of both parties.
B) Satisfies the demands of both parties.
C) Satisfies the goals of both parties.
D) Is implemented fairly.

E) A) and B)
F) C) and D)

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Labor markets,unemployment rates,workforce demographics and financial markets are examples of negotiation:


A) Issues.
B) Resources.
C) Constraints.
D) Context.

E) A) and D)
F) A) and C)

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Issues are:


A) The points that must be addressed.
B) The points on which there is no agreement between parties.
C) Defined after the parties meet for the first time.
D) Not part of the bargaining mix.

E) All of the above
F) A) and B)

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A

Negotiation preparation includes obtaining information about the other party's needs,strategy and goals.

A) True
B) False

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True

The basic problem in most negotiations is:


A) Conflicting issues.
B) Conflicting positions.
C) Conflicting interests.
D) Conflicting goals.

E) A) and C)
F) A) and B)

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Electronic negotiations make testing assumptions:


A) A moot point.
B) Easier.
C) More difficult.
D) Even more critical than in face-to-face negotiations.

E) All of the above
F) B) and C)

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Preserving the relationship is a desirable goal in all types of negotiations.

A) True
B) False

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Negotiators who are highly concerned with achieving their substantive goals but have significantly less concern for the relationship or for the other party's substantive goals are likely to adopt:


A) A distributive strategy.
B) An integrative strategy.
C) An interest-based strategy.
D) A principled strategy.

E) A) and C)
F) A) and B)

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What is the difference between a strategy and a tactic?

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A strategy is the "how to" component of ...

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Explain why preparation is such a critical step in the negotiation process.

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Preparation results in more successful n...

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Relative power influences the negotia___________ a negotiator chooses.


A) Resources.
B) Constraints.
C) Tactics.
D) Environment.

E) A) and D)
F) C) and D)

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C

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