A) Partners/Suppliers
B) Shareholders/Investors
C) Community
D) Customers
Correct Answer
verified
Multiple Choice
A) Core competencies, market leaders, cost advantages, excellent management.
B) Lack of strategic direction, obsolete technologies, lack of managerial talent, outdated, product line.
C) Expanded product line, increase in demand, new markets, new regulations.
D) New entrants, substitute products, shrinking markets, costly regulatory requirements.
Correct Answer
verified
Multiple Choice
A) A product that an organization's customers place a lesser value on than similar offerings from a competitor.
B) A feature of a product or service on which customers place a lesser value than they do on similar offerings from a supplier.
C) A service that an organization's customers place a lesser value on than similar offerings from a supplier.
D) A feature of a product or service on which customers place a greater value than they do on similar offerings from competitors.
Correct Answer
verified
Multiple Choice
A) The entire system.
B) A division within the sales role.
C) The executive team.
D) The company's competitors.
Correct Answer
verified
Multiple Choice
A) Collecting business intelligence
B) Decreasing entry barriers
C) Purchasing a substitute product
D) Increasing buyer power
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) Focused strategy, product differentiation
B) Focused strategy, cost advantage
C) Cost advantage, primary value activities
D) Cost advantage, product differentiation
Correct Answer
verified
Multiple Choice
A) Cars
B) Groceries
C) Cutting hair
D) All of the choices are correct
Correct Answer
verified
Multiple Choice
A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C) Zevia Natural Diet Soda begins selling directly over the Internet.
D) Vitamin water, fruit juice, and coffee are all beverage options available to consumers.
Correct Answer
verified
Multiple Choice
A) Data entered in a computer
B) Controls to ensure correct processes
C) The resulting information from the computer program
D) The computer program that processes the data
Correct Answer
verified
Multiple Choice
A) Evaluation of an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies
B) Analysis of the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry
C) View of a firm as a series of business processes, each of which adds value to the product or service
D) Generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service
Correct Answer
verified
Multiple Choice
A) The threat of new entrants' force is high in the up-and-coming market.
B) The threat of new entrants' force is low in the up-and-coming market.
C) The threat of new entrants' force is impossible to define in the up-and-coming market.
D) All of these depending on the time of year.
Correct Answer
verified
Multiple Choice
A) Inbound logistics
B) Firm infrastructure
C) Operations
D) Service
Correct Answer
verified
Multiple Choice
A) Evaluation of an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies.
B) Analysis of the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry.
C) View of a firm as a series of business processes, each of which adds value to the product or service.
D) Generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service.
Correct Answer
verified
Multiple Choice
A) Material items or products that customers will buy to satisfy a want or need
B) Tasks performed by people that customers will buy to satisfy a want or need
C) The process where a business takes raw materials and processes them or converts them into a finished product for its goods or services
D) The rate at which goods and services are produced based upon total output given total inputs
Correct Answer
verified
Multiple Choice
A) The primary value activity outbound logistics
B) The primary value activity inbound logistics
C) The primary value activity marketing and sales
D) The primary value activity operations
Correct Answer
verified
Multiple Choice
A) Input
B) Output
C) Process
D) Feedback
Correct Answer
verified
Multiple Choice
A) Strengths and weaknesses originate outside an organization.
B) Opportunities and threats originate outside an organization.
C) Strengths and threats originate inside an organization.
D) Opportunities and weaknesses organization outside an organization.
Correct Answer
verified
Multiple Choice
A) Reducing buyer power with a loyalty program
B) Increasing buyer power with a loyalty program
C) Decreasing supplier power with a differentiated product
D) Creating a substitute product
Correct Answer
verified
Multiple Choice
A) Selling groceries
B) Managing a team
C) Cutting hair
D) All of the choices are correct
Correct Answer
verified
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