Question 1

Examples of ________ are the AFL-CIO (a union)  and the National Federation of Independent Business. Both are voluntary groups with the purpose of advancing member interests.

Accepted Answer

A)   mutual-benefit organizations
B)   nonprofit organizations
C)   volunteer co-ops
D)   for-profit organizations
E)   trade alliancesF) B) and D)
G) C) and E)

Question 2

________ are the two kinds of spans of control.

Accepted Answer

A)   Tall and short
B)   Flat and broad
C)   Tall and hollow
D)   Hierarchy and nonhierarchy
E)   Narrow and wideF) D) and E)
G) A) and E)

Question 3

Which of the following is an accurate conclusion based on a recent meta-analysis of more than 38,000 organizational units and 616,000 individuals?

Accepted Answer

A)   An organization's culture does not matter.
B)   An organization's financial performance (profit and revenue growth)  is strongly related to organizational culture.
C)   Employees have more positive work attitudes when working in organizations with clan cultures.
D)   Quality and innovation are most closely related to hierarchical cultures.
E)   Adhocracy cultures produce higher customer satisfaction and market share.F) C) and D)
G) None of the above

Question 4

Explain the importance of learning office politics.

Accepted Answer

Although hard work and talent can take y...

Question 5

According to Lawrence and Lorsch, the stability of an organization's environment determines the degree of

Accepted Answer

A)   synergy needed in an organization.
B)   differentiation and efficiency needed.
C)   differentiation or integration that is appropriate.
D)   profitability that is vital.
E)   marketing and integration that is profitable.F) C) and E)
G) A) and C)

Question 6

With a hollow structure, the organization

Accepted Answer

A)   is a rigid nonadaptive structure.
B)   groups activities around similar products or services.
C)   has a central core of key functions and outsources others to vendors who are less expensive or faster.
D)   is often called a horizontal organization.
E)   assembles product chunks, or modules, provided by outside contractors.F) D) and E)
G) A) and B)

Question 7

________ enables a manager to make decisions, give orders, and utilize resources. For example, the manager of a local coffee shop has the right to hire and fire baristas based on their punctuality, performance, and customer-service ratings.

Accepted Answer

A)   Power
B)   A clan culture
C)   A hierarchy of power
D)   Touching
E)   AuthorityF) D) and E)
G) A) and B)

Question 8

Asa works as an order-taker at Simply Salads, a fast-food restaurant. He does not cook food, or even package the final order, but he does input the order and take payment. Asa reports directly to the shift manager, and he seldom interacts with the general manager. How would you describe the organization of Simply Salads?

Accepted Answer

A)   Organic
B)   Integrated
C)   Differentiated
D)   Narrow
E)   MechanisticF) A) and C)
G) All of the above

Question 9

Changing organizational culture is essentially a teaching process in which members instruct each other about the organization's preferred values, beliefs, expectations, and behaviors.

Accepted Answer

A) True 
 B)False

Question 10

Willis, the produce department manager at Shop More, has eight employees in his department, also known as his ________. All eight of these employees report directly to him.

Accepted Answer

A)   area of responsibility
B)   span of direction
C)   span of control
D)   hierarchy of authority
E)   management depthF) A) and C)
G) C) and E)

Question 11

Rondelle, the manager of a busy hair salon, knows that she needs to entrust many of her tasks to supervisors and other employees. ________ is this process of assigning tasks to lower-level supervisors and employees. Rondelle follows the 70 percent rule, which states that she should assign tasks to employees who can perform each task at least 70 percent as well as Rondelle can.

Accepted Answer

A)   Handing
B)   Outputting
C)   Span of control
D)   Delegation
E)   AccountabilityF) A) and C)
G) A) and B)

Question 12

Tech giant, TimeHop was concerned about creating a workspace that was inviting and encouraged collaboration. Knowing that most of its employees would work odd hours, there was care taken to lighting choices and types of furniture. TimeHop was concerned with

Accepted Answer

A)   role modeling.
B)   titles.
C)   goals and performance criteria.
D)   leader reactions.
E)   physical design.F) C) and D)
G) B) and E)

Question 13

Rick's Cafe is a new restaurant in town. It has Rick, (the owner) , five waitstaff, two cooks, a busboy, and a hostess. He is considering hiring a manager for the restaurant and asks for your thoughts. What advice would you give him?

Accepted Answer

A)   Although the cafe is small, a middle manager would allow Rick to mingle more with the customers.
B)   The cafe is large enough in size that it needs a middle manager.
C)   A manager would allow Rick to take time off for a vacation.
D)   A manager would enable him to divide the labor but may also cause him to lose some authority.
E)   The cafe is small enough in size that it can be maintained as a flat organization without a middle manager.F) A) and C)
G) C) and D)

Question 14

Describe how you can become more adaptable.

Accepted Answer

• Focus on Being Optimistic. Optimistic ...

Question 15

Bekah, the manager of Fit and Trim Nutrition Services, was telling her new nutritionist that "I have many decisions to make in a day, and as the manager, during the course of a week, I have to give orders to most of the 35 employees. Then there is my budget and the clinic's resources, which I oversee." Bekah's ________ gives her the right to make decisions, give orders, and utilize resources.

Accepted Answer

A)   responsibility
B)   authority
C)   power
D)   delegation
E)   work specializationF) B) and E)
G) C) and D)

Question 16

"Be all you can be is an example" of a(n)

Accepted Answer

A)   formal statement.
B)   slogan or saying.
C)   story, legend, or myth.
D)   role modeling.
E)   rite and ritual.F) D) and E)
G) All of the above

Question 17

________ is the process of assigning managerial authority and responsibility to lower-level managers and employees.

Accepted Answer

A)   Authority
B)   Planning
C)   Delegation
D)   A power trip
E)   ControlF) A) and D)
G) C) and D)

Question 18

Rites and rituals are ________. For example, employees of New Belgium Brewery in Fort Collins, Colorado, get a free brewery-hopping trip to Belgium after being employed by the company for five years.

Accepted Answer

A)   company values included in the code of ethics
B)   the activities and ceremonies that celebrate important occasions and accomplishments in the organization's life
C)   objects, acts, or the quality that conveys meaning to others
D)   a narrative based on true events that emphasize a particular value
E)   company expectations for employees, such as working hard, ethically, and honestlyF) B) and C)
G) C) and D)

Question 19

With a modular structure, a firm ________. An example of the modular structure is the massive 787 Dreamliner project, in which Boeing contracted with many suppliers, each responsible for one component or assembly, which were then integrated to make the aircraft.

Accepted Answer

A)   is a company outside a company that is created specifically to respond to an exceptional market opportunity
B)   assembles pieces that are provided by outside contractors to build a product
C)   is an organization whose members are geographically apart, usually working via e-mail
D)   has a central core of key functions and outsources production
E)   consists of a company with many divisionsF) D) and E)
G) C) and E)

Question 20

With ________, important decisions are made by middle-level and supervisory-level managers.

Accepted Answer

A)   decentralized authority
B)   upper authority
C)   focused power
D)   centralized authority
E)   higher-management influenceF) All of the above
G) None of the above

Exam 8: Organizational Culture, Structure, and Design: Building Blocks of the Organization

Changing organizational culture is essentially a teaching process in which members instruct each other about the organization's preferred values, beliefs, expectations, and behaviors.

Correct Answer
verified

Willis, the produce department manager at Shop More, has eight employees in his department, also known as his ________. All eight of these employees report directly to him.

Correct Answer
verified

Correct Answer
verified

With a hollow structure, the organization

Correct Answer
verified

Tech giant, TimeHop was concerned about creating a workspace that was inviting and encouraged collaboration. Knowing that most of its employees would work odd hours, there was care taken to lighting choices and types of furniture. TimeHop was concerned with

Correct Answer
verified

Describe how you can become more adaptable.

Correct Answer
verified
• Focus on Being Optimistic. Optimistic ...
View Answer

"Be all you can be is an example" of a(n)

Correct Answer
verified

With a modular structure, a firm ________. An example of the modular structure is the massive 787 Dreamliner project, in which Boeing contracted with many suppliers, each responsible for one component or assembly, which were then integrated to make the aircraft.

Correct Answer
verified

Correct Answer
verified

________ is the process of assigning managerial authority and responsibility to lower-level managers and employees.

Correct Answer
verified

With ________, important decisions are made by middle-level and supervisory-level managers.

Correct Answer
verified

________ are the two kinds of spans of control.

Correct Answer
verified

Rites and rituals are ________. For example, employees of New Belgium Brewery in Fort Collins, Colorado, get a free brewery-hopping trip to Belgium after being employed by the company for five years.

Correct Answer
verified

Correct Answer
verified

Explain the importance of learning office politics.

Correct Answer
verified
Although hard work and talent can take y...
View Answer

According to Lawrence and Lorsch, the stability of an organization's environment determines the degree of

Correct Answer
verified

Examples of ________ are the AFL-CIO (a union) and the National Federation of Independent Business. Both are voluntary groups with the purpose of advancing member interests.

Correct Answer
verified

Which of the following is an accurate conclusion based on a recent meta-analysis of more than 38,000 organizational units and 616,000 individuals?

Correct Answer
verified

Rick's Cafe is a new restaurant in town. It has Rick, (the owner) , five waitstaff, two cooks, a busboy, and a hostess. He is considering hiring a manager for the restaurant and asks for your thoughts. What advice would you give him?

Correct Answer
verified

________ enables a manager to make decisions, give orders, and utilize resources. For example, the manager of a local coffee shop has the right to hire and fire baristas based on their punctuality, performance, and customer-service ratings.

Correct Answer
verified

Exam 8: Organizational Culture, Structure, and Design: Building Blocks of the Organization

Changing organizational culture is essentially a teaching process in which members instruct each other about the organization's preferred values, beliefs, expectations, and behaviors.

Correct AnswerverifiedShow Answer

Willis, the produce department manager at Shop More, has eight employees in his department, also known as his ________. All eight of these employees report directly to him.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

With a hollow structure, the organization

Correct AnswerverifiedShow Answer

Tech giant, TimeHop was concerned about creating a workspace that was inviting and encouraged collaboration. Knowing that most of its employees would work odd hours, there was care taken to lighting choices and types of furniture. TimeHop was concerned with

Correct AnswerverifiedShow Answer

Describe how you can become more adaptable.

Correct Answerverified• Focus on Being Optimistic. Optimistic ...View AnswerShow Answer

"Be all you can be is an example" of a(n)

Correct AnswerverifiedShow Answer

With a modular structure, a firm ________. An example of the modular structure is the massive 787 Dreamliner project, in which Boeing contracted with many suppliers, each responsible for one component or assembly, which were then integrated to make the aircraft.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is the process of assigning managerial authority and responsibility to lower-level managers and employees.

Correct AnswerverifiedShow Answer

With ________, important decisions are made by middle-level and supervisory-level managers.

Correct AnswerverifiedShow Answer

________ are the two kinds of spans of control.

Correct AnswerverifiedShow Answer

Rites and rituals are ________. For example, employees of New Belgium Brewery in Fort Collins, Colorado, get a free brewery-hopping trip to Belgium after being employed by the company for five years.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Explain the importance of learning office politics.

Correct AnswerverifiedAlthough hard work and talent can take y...View AnswerShow Answer

According to Lawrence and Lorsch, the stability of an organization's environment determines the degree of

Correct AnswerverifiedShow Answer

Examples of ________ are the AFL-CIO (a union) and the National Federation of Independent Business. Both are voluntary groups with the purpose of advancing member interests.

Correct AnswerverifiedShow Answer

Which of the following is an accurate conclusion based on a recent meta-analysis of more than 38,000 organizational units and 616,000 individuals?

Correct AnswerverifiedShow Answer

Rick's Cafe is a new restaurant in town. It has Rick, (the owner) , five waitstaff, two cooks, a busboy, and a hostess. He is considering hiring a manager for the restaurant and asks for your thoughts. What advice would you give him?

Correct AnswerverifiedShow Answer

________ enables a manager to make decisions, give orders, and utilize resources. For example, the manager of a local coffee shop has the right to hire and fire baristas based on their punctuality, performance, and customer-service ratings.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
• Focus on Being Optimistic. Optimistic ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Although hard work and talent can take y...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified