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What is a histogram?


A) A type of graph in which a circle is divided into sectors that each represent a proportion of the whole.
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.
C) A graphical display of data using bars of different heights that groups numbers into ranges.
D) A small embedded line graph that illustrates a single trend.

E) All of the above
F) C) and D)

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Which of the following is a type of efficiency MIS metric?


A) Customer satisfaction
B) Conversion rates
C) Financial transactions
D) Web traffic

E) A) and C)
F) A) and B)

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A pivot rotates data to display alternative presentations of the data.

A) True
B) False

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What would managers use to make structured decisions at the operational level?


A) Transactional information
B) Analytical information
C) EIS system
D) Intelligent system

E) A) and B)
F) B) and C)

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What is a small embedded line graph that illustrates a single trend?


A) Bar chart.
B) Histogram.
C) Time-series
D) Sparkline

E) None of the above
F) All of the above

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Improving the efficiency and effectiveness of its business processes will improve a firm's value chain.

A) True
B) False

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Which of the below is considered part of the process in the systems thinking example of a TPS?


A) Source Document
B) Calculate
C) Report
D) All of the above

E) A) and B)
F) B) and D)

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What are operational business processes?


A) Dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.
B) Semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements
C) Static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes.
D) None of the above

E) B) and D)
F) A) and B)

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When considering the graph depicting the interrelationships between efficiency and effectiveness, where does an organization ideally want to operate?


A) Upper right-hand corner
B) Lower right-hand corner
C) Upper left-hand corner
D) Lower left-hand corner

E) B) and D)
F) None of the above

Correct Answer

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What is a time-series chart?


A) A type of graph in which a circle is divided into sectors that each represent a proportion of the whole.
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.
C) A chart is a graphical representation showing change of a variable over time.
D) A small embedded line graph that illustrates a single trend.

E) A) and B)
F) None of the above

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Chuck Biggs has been hired to oversee all of the plans that the city of Denver has created to expand its train transportation system by adding six more lines to the metro area. Chuck will be responsible for planning the project, managing the processes, and finalizing each new line as it is completed. How would you categorize the majority of the decisions Chuck will have to make to complete his job?


A) Unstructured decisions
B) Semistructured decisions
C) Structured decisions
D) Strategic decisions

E) All of the above
F) B) and C)

Correct Answer

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Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment. Which AI system would you categorize World of Warcraft?


A) Multi-agent system
B) Expert system
C) Virtual reality
D) Fuzzy logic system

E) None of the above
F) All of the above

Correct Answer

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Data collection, solution generation, and solution implementation are all concepts associated which of the following processes?


A) The six-step problem solving process
B) The six-step decision making process
C) The four-step problem solving process
D) The four-step decision making process

E) None of the above
F) B) and C)

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Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?


A) Intelligent agent
B) Executive agent
C) Expert agent
D) Modeling system

E) None of the above
F) B) and D)

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Redundancy occurs when a task or activity is never repeated.

A) True
B) False

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As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team. Today Jerry is analyzing his data using many different perspectives to identify different ways to improve his division. Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?


A) Slice-and-Dice
B) Pivot
C) Drill-down
D) Consolidation

E) None of the above
F) A) and C)

Correct Answer

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What encompasses all organizational information and its primary purpose is to support the performance of managerial analysis or semistructured decisions.


A) OLTP
B) OLAP
C) Analytical information
D) Transactional information

E) All of the above
F) B) and C)

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What improves business process efficiencies by simplifying or eliminating unnecessary steps?


A) Workflow
B) Swim lane
C) Automation
D) Streamlining

E) None of the above
F) A) and D)

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Sensitivity analysis, what-if analysis, optimization analysis, and market basket analysis are the common DSS analysis techniques.

A) True
B) False

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Which of the following are examples of static processes?


A) Employee layoffs
B) Order level changes based on currency rates
C) Canceling business travel due to extreme weather
D) Creating financial statements

E) A) and C)
F) A) and D)

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