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Which of the following is not an example of explicit knowledge?


A) Patent
B) Trademark
C) Employee opinion
D) Marketing research

E) C) and D)
F) All of the above

Correct Answer

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The WWW, such as Internet Explorer or Mozilla's Firefox, allow users to access organization systems.

A) True
B) False

Correct Answer

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eBay buyers voluntarily comment to other users and sellers on the quality of service, promptness of shipping, and their general satisfaction with the product. This is one of the most popular examples of user-generated content and is called ________.


A) Reputation system
B) Knowledge system
C) Explicit system
D) User-generated sales cycle

E) A) and B)
F) A) and C)

Correct Answer

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What is an open system?


A) Any proprietary software licensed under exclusive legal right of the copyright holder
B) Any software whose source code is made available free for any third party to review and modify.
C) Contains instructions written by a programmer specifying the actions to be performed by computer software.
D) Consists of nonproprietary hardware and software based on publicly known standards that allow third parties to create add-on products to plug into or interoperate.

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following is not included in the top five companies that are expecting future growth to be generated from new investments?


A) Johnson & Johnson
B) Sears
C) Dell
D) None of the above

E) A) and B)
F) B) and C)

Correct Answer

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What is an ISP?


A) Instant service provider a company that provides access to the Internet for a monthly fee.
B) Internet service provider is a company that provides access to the Internet for a monthly fee.
C) Internet sales provider is a company that provides access to the Internet for a monthly fee.
D) Instant sales provider is a company that provides access to the Internet for a monthly fee

E) A) and B)
F) B) and D)

Correct Answer

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An open system consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system.

A) True
B) False

Correct Answer

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What is a pure-play business?


A) A business that operates only on the Internet without a physical store
B) A business that sells products only in a physical store
C) A business that sells services only in a physical store
D) All of the above

E) A) and D)
F) A) and C)

Correct Answer

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What is a plan that details how a company creates, delivers, and generates revenues on the Internet?


A) Ebusiness
B) Ebusiness model
C) Ecommerce
D) Ecommerce model

E) None of the above
F) A) and C)

Correct Answer

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Which statement below is incorrect?


A) The semantic Web captures, organizes, and disseminates knowledge (i.e., know-how) throughout an organization
B) The semantic Web describes the relationships between things
C) The semantic Web describes the properties of things
D) The semantic Web is not about links between Web pages

E) B) and D)
F) C) and D)

Correct Answer

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Nike offers people the opportunity to visit its website to create running shoes in the style and color they choose. How would you classify Nike's ebusiness strategy?


A) Information richness
B) Mass customization
C) Personalization
D) Interactivity

E) B) and C)
F) A) and B)

Correct Answer

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Which of the following is an ebusiness marketing technique?


A) Cookies
B) Pop-up ad
C) Banner ad
D) All of the above

E) B) and D)
F) B) and C)

Correct Answer

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What is a program that runs within another application such as a website?


A) Domain name
B) Domain name hosting
C) Applet
D) Paradigm shift

E) None of the above
F) B) and C)

Correct Answer

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A wiki is a Hawaiian word for quick and is a type of a collaborative Web page that allows users to add, remove, and change content.

A) True
B) False

Correct Answer

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Which company is expecting to gain the majority of its returns on existing investments?


A) Dell Computer
B) Johnson & Johnson
C) Procter & Gamble
D) Phillips Petroleum

E) All of the above
F) None of the above

Correct Answer

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What is a potential problem or impact of technology dependence?


A) Outages hold potentially great havoc for people, business, and educational institutions that rely heavily on technology
B) Many have a need to be continuously connected for every activity that potentially eliminates crucial in-person social skills and could stunt psychological growth
C) How do people or businesses function if the connection is down?
D) All of the above

E) B) and C)
F) A) and D)

Correct Answer

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Pay-per-click generates revenue each time a user clicks on a link that takes the user directly to an online agent waiting for a call.

A) True
B) False

Correct Answer

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World Wide Web Consortium (W3C)is an international community that develops open standards to ensure the long-term growth of the Web ( www.w3.org).

A) True
B) False

Correct Answer

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Transaction brokers process online sales transactions.

A) True
B) False

Correct Answer

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A URL is a program that runs within another application such as a website.

A) True
B) False

Correct Answer

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