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What is the ebusiness tool that can increase marketing reach and build customer loyalty through audio broadcasting?


A) IMing
B) email
C) taxonomy
D) podcasting

E) All of the above
F) B) and C)

Correct Answer

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A hashtag is a self-photograph placed on a social media website.

A) True
B) False

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Which term describes the WWW during its first few years of operation between 1991 and 2003?


A) Web 1.0
B) eshop
C) open source
D) All of these are correct.

E) A) and D)
F) B) and C)

Correct Answer

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Which of the following is not included in the top five companies that are expecting future growth to be generated from new investments?


A) Johnson &Johnson
B) Sears
C) Dell
D) None of these are correct.

E) A) and B)
F) A) and C)

Correct Answer

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What allows user to access the WWW?


A) Web conferencing
B) Web browser
C) Web 2.0
D) Web business

E) C) and D)
F) B) and D)

Correct Answer

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Susan teaches many individuals and business professionals how, why, and the benefits and challenges to using social media.Of the four ebusiness challenges, which of the following is the most crucial challenge to consider before engaging in social media?


A) adhering to taxation rules
B) ensuring consumer protection
C) identifying limited market segments
D) managing consumer relationships

E) All of the above
F) A) and D)

Correct Answer

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What is the difference between ecommerce and ebusiness?


A) Ecommerce includes Internet network effects; ebusiness includes ecommerce and all activities related to internal and external business operations.
B) Ecommerce is buying and selling of goods or services online; ebusiness includes ecommerce and all activities related to internal and external business operations.
C) Ecommerce includes ecommerce and all activities related to internal and external business operations; ebusiness includes all of the of knowledge management systems.
D) Ebusiness is buying and selling of goods or services online; ecommerce includes ecommerce and all activities related to internal and external business operations.

E) C) and D)
F) B) and C)

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A social network is an application that connects people by matching profile information.Providing individuals with the ability to network is by far one of the greatest advantages of Business 2.0.

A) True
B) False

Correct Answer

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What is a pure-play business?


A) a business that operates only on the Internet without a physical store
B) a business that sells products only in a physical store
C) a business that sells services only in a physical store
D) All of these are correct.

E) A) and B)
F) All of the above

Correct Answer

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Native advertising is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.

A) True
B) False

Correct Answer

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World Wide Web Consortium (W3C) is a nonprofit organization that has assumed the responsibility for Internet Protocol (IP) address space allocation, protocol parameter assignment, domain name system management, and root server system management functions previously performed under U.S.government contract.

A) True
B) False

Correct Answer

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A knowledge management system (KMS) supports the capturing, organization, and dissemination of knowledge (i.e., know-how) throughout an organization.KMS can distribute an organization's knowledge base by interconnecting people and digitally gathering their expertise.

A) True
B) False

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An Internet service provider (ISP) is a company that provides access to the Internet for a monthly fee.

A) True
B) False

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Instant messaging (IMing) is a service that enables instant or real-time communication between people.

A) True
B) False

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M&M's offers people the opportunity to order the candy in special colors or with customized sayings.How would you classify M&M's ebusiness strategy?


A) information richness
B) mass customization
C) personalization
D) interactivity

E) A) and B)
F) B) and C)

Correct Answer

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URLs use domain names to identify particular websites.

A) True
B) False

Correct Answer

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What is the World Wide Web Consortium?


A) delivers everything from animation to graphics and music to movies
B) an international community that develops open standards to ensure the long-term growth of the Web
C) a nonprofit organization that has assumed the responsibility for Internet Protocol (IP) address space allocation, protocol parameter assignment, and domain name system management
D) the Internet protocol web browsers use to request and display web pages using universal resource locators

E) None of the above
F) B) and D)

Correct Answer

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Mass customization is the ability of an organization to tailor its products or services to the customers' specifications.For example, customers can order M&M's in special colors or with customized sayings such as "Marry Me"

A) True
B) False

Correct Answer

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What uses the Internet to reassemble buyers, sellers, and other partners in a traditional supply chain in new ways?


A) content providers
B) intermediaries
C) reintermediation
D) cybermediation

E) A) and B)
F) B) and C)

Correct Answer

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Social networking is the practice of expanding your business and/or social contacts by constructing a personal network.

A) True
B) False

Correct Answer

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