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Exam 10: Human Resources Management

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Question 21

Multiple Choice

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Your company is in the process of hiring a spokesperson to appear in your television and print ads to promote your products.You are looking for someone with past experience as a spokesperson and have required that all applicants bring a portfolio of past advertising appearances for you to review.This requirement would be considered

A) discriminatory.
B) a personality test.
C) a performance test.
D) an integrity test.
E) to have low validity.

F) B) and C)
G) None of the above

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Question 22

Multiple Choice

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Marcel applied for a part-time job at a shoe store in the mall.Following his interview he was asked to take a test on paper.One of the questions asked what he would do if he were to find a wallet full of money along a deserted highway.This type of test would be described as a(n)

A) personality test.
B) validity test.
C) morality test.
D) integrity test.
E) cognitive ability test.

F) B) and D)
G) A) and E)

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Question 23

True/False

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People are a source of competitive advantage when their skills,knowledge and abilities are not equally available to all competitors.

Criterion-related validity refers to the degree that employment test activities are

Training that provides employees with the skills and perspectives they need to collaborate with others is known as

Belief that a union has power to obtain desired benefits can influence workers to vote for a union.

A(n) __________ is a managerial performance test in which candidates participate in a variety of exercises and situations.

Scenario D. Your company's attorney, Cooper Johnson, has come to you with a list of problems occurring in the Human Resources area of your organization. He gives you the following three-statement report of the probable violations: 1. The men in the organization are paid an average of ten percent more than the women in the same jobs with the same performance levels. 2. Several women in clerical positions report that after announcing they were pregnant, they were taken off the company's health care plan and encouraged to quit. (Men with medical conditions were kept on the health care plan with no hints at quitting.) 3. Several employees who qualify are not being paid overtime rates. -In statement 2 noted above,which of the following laws is the organization most likely violating?

Collective bargaining commonly establishes

Another term for human capital is intellectual capital.

The Americans with Disabilities Act,passed in 1990,prohibits

Firms can create a competitive advantage when human resources are

Reference check information is becoming increasingly difficult to obtain because of highly publicized lawsuits.

Job analysis gives managers the job description and selection steps.

Which two are included in a job analysis?

Which of the following is an external factor that affects the wage mix?

Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

A needs assessment is an analysis identifying the jobs,people,and departments for which training is necessary.

Scenario A. Kleen Kars is a fast-growing organization that performs auto detailing off-site, typically at customers' homes or workplaces. Earlier this year, the HR department set about comparing the amount and type of employees the company expected to have with what they predicted would be needed to support the desired growth, and determined how to achieve this. They determined they would need to hire six more mobile detailers for this market at this time, and try to retain those that were currently employed. Earlier this quarter, they began to implement their recommendations by beginning a recruitment program and revising the pay system. Now the HR department is beginning a formal process to evaluate how well the recruiting and retention has been going, and whether the staff levels are now appropriate. -When the HR department evaluated the amount and type of employees that should be hired,which stage of the HR planning process were they in?

The National Labor Relations Act of 1935