Question 1

Chuck Norris has been hired to oversee all of the plans that the city of Denver has created to expand its train transportation system by adding six more lines to the metro area.Chuck will be responsible for planning the project, managing the processes, and finalizing each new line as it is completed.How would you categorize the majority of the decisions Chuck will have to make to complete his job?

Accepted Answer

A)  Unstructured decisions
B)  Semistructured decisions
C)  Structured decisions
D)  Strategic decisionsE) All of the above
F) None of the above

Question 2

Digital dashboards offer consolidation, drill-down, and slice-and-dice capabilities.

Accepted Answer

A) True 
 B)False

Question 3

Explain the value of business processes for a company, and differentiate between customer-facing and business-facing process.

Accepted Answer

A business process is a standardized set...

Question 4

Which of the following business processes would you find in the marketing and sales division?

Accepted Answer

A)  Ordering inventory
B)  Enrolling employees in health care benefits
C)  Promoting of discounts
D)  Creating financial statementsE) C) and D)
F) All of the above

Question 5

Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the following does not represent a cross-functional business process?

Accepted Answer

A)  Order-to-delivery process
B)  Loan processing
C)  Taking a product from concept to market
D)  Processing payrollE) All of the above
F) A) and B)

Question 6

Which of the following is not considered a challenge facing most managers today?

Accepted Answer

A)  Managerial decisions must be made quickly.
B)  Strategic decisions need to be made by applying analysis techniques.
C)  Artificial intelligence is required by all managers to be successful.
D)  Managerial decisions require large amounts of information to analyze.E) C) and D)
F) A) and D)

Question 7

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on _________.

Accepted Answer

A)  Understanding how successful a firm is at achieving its goals and objectives
B)  Analyzing if a firm is doing the right things
C)  Setting the right goals and ensuring they are accomplished
D)  All of theseE) B) and D)
F) A) and D)

Question 8

What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?

Accepted Answer

A)  Critical success factors
B)  Crucial success factors
C)  Key performance indicators
D)  Key performance factorsE) A) and C)
F) C) and D)

Question 9

Which of the following is a type of efficiency MIS metric?

Accepted Answer

A)  Customer satisfaction
B)  Conversion rates
C)  Financial transactions
D)  Web trafficE) None of the above
F) A) and B)

Question 10

What is the analysis that works in reverse to what-if and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

Accepted Answer

A)  Solutions-based analysis
B)  Optimization system
C)  Goal-seeking analysis
D)  Revenue analysisE) All of the above
F) A) and C)

Question 11

Which of the following would efficiency MIS metrics measure?

Accepted Answer

A)  Response time
B)  System availability
C)  Transaction speed
D)  All of theseE) A) and D)
F) B) and D)

Question 12

Sensitivity analysis, what-if analysis, optimization analysis, and market basket analysis are the common DSS analysis techniques.

Accepted Answer

A) True 
 B)False

Question 13

__________ focuses on how well an organization is achieving its goals and objectives.

Accepted Answer

The answer of __________ focuses on how well an organization...

Question 14

Describe business process management and its value to an organization.

Accepted Answer

Business process management (BPM) system...

Question 15

Investment companies use genetic effectiveness metrics to help in trading decisions.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a feature of a neural network?

Accepted Answer

A)  Neural networks can cope with huge volumes of information with many variables.
B)  Neural networks can function without complete or well-structured information.
C)  Neural networks can analyze linear relationships only.
D)  Neural networks can learn and adjust to new circumstance on their own.E) A) and B)
F) A) and C)

Question 17

Executive information systems are starting to take advantage of ______________ intelligence to support strategic decision making, by stimulating human thinking and behavior.

Accepted Answer

The answer of Executive information systems are starting to take...

Question 18

Which of the following business ideas is not using AI?

Accepted Answer

A)  Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million.
B)  McDonald's unveils a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash.
C)  Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters.
D)  Golf courses create an automated golf cart that can offer swing suggestions, club suggestions, and even navigate the course for the driver.E) None of the above
F) B) and D)

Question 19

Sarah Schin was recently hired by Bank West as the global director of human resources.Her job duties include determining employment policies as well as overseeing all hiring, firing, and training of employees.What type of processes does Sarah's new job demonstrate?

Accepted Answer

A)  Business-facing processes
B)  Industry-specific customer-facing processes
C)  Customer-facing processws
D)  Industry-specific business-facing processesE) B) and C)
F) A) and D)

Question 20

The structure of a typical organization is similar to a pyramid, with different levels that require one consistent type of information to assist with all managerial decision making.

Accepted Answer

A) True 
 B)False

Exam 2: Decision and Processes: Value Driven Business

Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the following does not represent a cross-functional business process?

Correct Answer
verified

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on _________.

Correct Answer
verified

The structure of a typical organization is similar to a pyramid, with different levels that require one consistent type of information to assist with all managerial decision making.

Correct Answer
verified

Which of the following is not a feature of a neural network?

Correct Answer
verified

Which of the following is a type of efficiency MIS metric?

Correct Answer
verified

Describe business process management and its value to an organization.

Correct Answer
verified
Business process management (BPM) system...
View Answer

Which of the following would efficiency MIS metrics measure?

Correct Answer
verified

Correct Answer
verified

Investment companies use genetic effectiveness metrics to help in trading decisions.

Correct Answer
verified

Which of the following business ideas is not using AI?

Correct Answer
verified

Which of the following is not considered a challenge facing most managers today?

Correct Answer
verified

Explain the value of business processes for a company, and differentiate between customer-facing and business-facing process.

Correct Answer
verified
A business process is a standardized set...
View Answer

Which of the following business processes would you find in the marketing and sales division?

Correct Answer
verified

__________ focuses on how well an organization is achieving its goals and objectives.

Correct Answer
verified

Executive information systems are starting to take advantage of ______________ intelligence to support strategic decision making, by stimulating human thinking and behavior.

Correct Answer
verified

What is the analysis that works in reverse to what-if and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

Correct Answer
verified

Sensitivity analysis, what-if analysis, optimization analysis, and market basket analysis are the common DSS analysis techniques.

Correct Answer
verified

Sarah Schin was recently hired by Bank West as the global director of human resources.Her job duties include determining employment policies as well as overseeing all hiring, firing, and training of employees.What type of processes does Sarah's new job demonstrate?

Correct Answer
verified

Digital dashboards offer consolidation, drill-down, and slice-and-dice capabilities.

Correct Answer
verified

What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?

Correct Answer
verified

Exam 2: Decision and Processes: Value Driven Business

Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the following does not represent a cross-functional business process?

Correct AnswerverifiedShow Answer

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on _________.

Correct AnswerverifiedShow Answer

The structure of a typical organization is similar to a pyramid, with different levels that require one consistent type of information to assist with all managerial decision making.

Correct AnswerverifiedShow Answer

Which of the following is not a feature of a neural network?

Correct AnswerverifiedShow Answer

Which of the following is a type of efficiency MIS metric?

Correct AnswerverifiedShow Answer

Describe business process management and its value to an organization.

Correct AnswerverifiedBusiness process management (BPM) system...View AnswerShow Answer

Which of the following would efficiency MIS metrics measure?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Investment companies use genetic effectiveness metrics to help in trading decisions.

Correct AnswerverifiedShow Answer

Which of the following business ideas is not using AI?

Correct AnswerverifiedShow Answer

Which of the following is not considered a challenge facing most managers today?

Correct AnswerverifiedShow Answer

Explain the value of business processes for a company, and differentiate between customer-facing and business-facing process.

Correct AnswerverifiedA business process is a standardized set...View AnswerShow Answer

Which of the following business processes would you find in the marketing and sales division?

Correct AnswerverifiedShow Answer

__________ focuses on how well an organization is achieving its goals and objectives.

Correct AnswerverifiedShow Answer

Executive information systems are starting to take advantage of ______________ intelligence to support strategic decision making, by stimulating human thinking and behavior.

Correct AnswerverifiedShow Answer

What is the analysis that works in reverse to what-if and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

Correct AnswerverifiedShow Answer

Sensitivity analysis, what-if analysis, optimization analysis, and market basket analysis are the common DSS analysis techniques.

Correct AnswerverifiedShow Answer

Sarah Schin was recently hired by Bank West as the global director of human resources.Her job duties include determining employment policies as well as overseeing all hiring, firing, and training of employees.What type of processes does Sarah's new job demonstrate?

Correct AnswerverifiedShow Answer

Digital dashboards offer consolidation, drill-down, and slice-and-dice capabilities.

Correct AnswerverifiedShow Answer

What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Business process management (BPM) system...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A business process is a standardized set...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified