Question 1

According to Maslow's need hierarchy,

Accepted Answer

A)   One can never be fully satisfied.
B)   Higher-level needs are more important than lower-level needs.
C)   People are motivated to satisfy lower-level needs before higher level needs.
D)   Once a need is satisfied, it becomes a powerful motivator.
E)   Unsatisfied needs cause permanent dissatisfaction.F) A) and B)
G) D) and E)

Question 2

Growth needs in Alderfer's ERG theory are most like self-actualization needs in Maslow's needs hierarchy.

Accepted Answer

A) True 
 B)False

Question 3

Instrumentality is employees' perception of the likelihood that their efforts will enable them to attain their performance goals.

Accepted Answer

A) True 
 B)False

Question 4

Changing a task to make it inherently more rewarding, motivating, and satisfying is referred to as

Accepted Answer

A)   Task significance.
B)   Job enrichment.
C)   Job rotation.
D)   Task identity.
E)   Job enlargement.F) A) and D)
G) C) and E)

Question 5

A satisfied worker is always more productive than a dissatisfied one.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements is supported by equity theory?

Accepted Answer

A)   Inequity causes dissatisfaction.
B)   Equity will result in an effort to restore balance.
C)   If the ratios of outcomes/inputs are equivalent, people will be dissatisfied.
D)   It is advisable for managers to compute the outcomes/inputs ratios in order to maintain equity.
E)   Equity theory causes people to be dissatisfied with their treatment.F) A) and E)
G) C) and D)

Question 7

Which of the following implies a consequence that is positive for the person receiving it?

Accepted Answer

A)   Negative reinforcement.
B)   Punishment.
C)   Extinction.
D)   Goals.
E)   Motivation.F) All of the above
G) A) and B)

Question 8

When one expects that his or her efforts to attain performance goals will have a negative outcome, it is known as a negative expectancy.

Accepted Answer

A) True 
 B)False

Question 9

Achievement, affiliation, personalized power, and socialized power are all components of

Accepted Answer

A)   ERG theory.
B)   Path-goal theory.
C)   Maslow's hierarchy.
D)   McClelland's needs.
E)   Social theory.F) A) and C)
G) A) and D)

Question 10

The theory that proposes that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome is known as

Accepted Answer

A)   Expectancy theory.
B)   ERG theory.
C)   Path-goal theory.
D)   Equity theory.
E)   Goal theory.F) C) and D)
G) B) and D)

Question 11

For leaders and managers in the United States, the needs for achievement, growth, and self-actualization are important, but they are not necessarily important in other countries.

Accepted Answer

A) True 
 B)False

Question 12

Suppose you use option 1 and spend time with Umberto every day and his work improves. When you stop meeting with this employee daily, his performance declines. How might you explain this change?

Accepted Answer

A)   You have punished him by stopping the meetings.
B)   You have inadvertently decreased the desired behavior through extinction.
C)   You have negatively reinforced his behavior.
D)   You have disproved the law of effect.
E)   You have delivered an aversive consequence.F) None of the above
G) B) and E)

Question 13

The rewards given to a person by the boss, the company, or some other person are known as

Accepted Answer

A)   An extrinsic reward.
B)   A motivator.
C)   An intrinsic reward.
D)   Job enrichment.
E)   Job enlargement.F) B) and E)
G) A) and E)

Question 14

Discuss how employees assess, and if necessary restore, equity.

Accepted Answer

Employees assess and restore equity in t...

Question 15

Forces that energize, direct, and sustain a person's efforts are known as

Accepted Answer

A)   Leadership.
B)   Power.
C)   Motivation.
D)   Output.
E)   A psychological contract.F) None of the above
G) A) and E)

Question 16

A theory stating that people assess how fairly they have been treated according to outcomes and inputs is referred to as

Accepted Answer

A)   Quality of work life.
B)   Psychological contract.
C)   Equity theory.
D)   Erg theory.
E)   Empowerment.F) A) and B)
G) A) and C)

Question 17

Negative reinforcement refers to __________ a(n)  ___________ consequence.

Accepted Answer

A)   applying; desirable
B)   applying; undesirable
C)   withholding; desirable
D)   withholding; undesirable
E)   applying; neutralF) B) and C)
G) B) and E)

Question 18

According to Maslow, the average person is only 10 percent self-actualized. The implication from this for managers is to

Accepted Answer

A)   Fully satisfy lower-level needs so that employees are motivated toward self-actualization.
B)   Gain specific information on what each employee considers personal fulfillment.
C)   Assign pay levels that are commensurate with employee needs as well as employee performance.
D)   Create an environment that provides autonomy, responsibility, and challenging assignments.
E)   Realize that employee needs are not likely to be met at the workplace.F) C) and D)
G) None of the above

Question 19

Quality of work life programs may increase employee retention, but they have been unable to improve organizational productivity.

Accepted Answer

A) True 
 B)False

Question 20

Option 3 in this scenario is an example of

Accepted Answer

A)   Positive reinforcement.
B)   Punishment.
C)   Negative reinforcement.
D)   Extinction.
E)   Psychological contract.F) A) and E)
G) C) and D)

Exam 13: Motivating for Performance

Negative reinforcement refers to __________ a(n) ___________ consequence.

Correct AnswerverifiedShow Answer

Discuss how employees assess, and if necessary restore, equity.

Correct AnswerAnswered by ExamLex AIEmployees assess and restore equity in t...View AnswerShow Answer

Forces that energize, direct, and sustain a person's efforts are known as

Correct AnswerverifiedShow Answer

Option 3 in this scenario is an example of

Correct AnswerverifiedShow Answer

A theory stating that people assess how fairly they have been treated according to outcomes and inputs is referred to as

Correct AnswerverifiedShow Answer

The theory that proposes that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome is known as

Correct AnswerverifiedShow Answer

According to Maslow, the average person is only 10 percent self-actualized. The implication from this for managers is to

Correct AnswerverifiedShow Answer

Achievement, affiliation, personalized power, and socialized power are all components of

Correct AnswerverifiedShow Answer

A satisfied worker is always more productive than a dissatisfied one.

Correct AnswerverifiedShow Answer

When one expects that his or her efforts to attain performance goals will have a negative outcome, it is known as a negative expectancy.

Correct AnswerverifiedShow Answer

Which of the following statements is supported by equity theory?

Correct AnswerverifiedShow Answer

Instrumentality is employees' perception of the likelihood that their efforts will enable them to attain their performance goals.

Correct AnswerverifiedShow Answer

According to Maslow's need hierarchy,

Correct AnswerverifiedShow Answer

Changing a task to make it inherently more rewarding, motivating, and satisfying is referred to as

Correct AnswerverifiedShow Answer

Quality of work life programs may increase employee retention, but they have been unable to improve organizational productivity.

Correct AnswerverifiedShow Answer

Suppose you use option 1 and spend time with Umberto every day and his work improves. When you stop meeting with this employee daily, his performance declines. How might you explain this change?

Correct AnswerverifiedShow Answer

Growth needs in Alderfer's ERG theory are most like self-actualization needs in Maslow's needs hierarchy.

Correct AnswerverifiedShow Answer

For leaders and managers in the United States, the needs for achievement, growth, and self-actualization are important, but they are not necessarily important in other countries.

Correct AnswerverifiedShow Answer

Which of the following implies a consequence that is positive for the person receiving it?

Correct AnswerverifiedShow Answer

The rewards given to a person by the boss, the company, or some other person are known as

Correct AnswerverifiedShow Answer

Negative reinforcement refers to a(n) _ consequence.

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Employees assess and restore equity in t...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified