Question 1

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Accepted Answer

A)   Are no longer utilized.
B)   Rely more heavily on technical skills.
C)   Serve as "experts" on whom the entire firm depends.
D)   Have strategic, tactical, and operational responsibilities.
E)   Focus on internal operations only.F) A) and C)
G) C) and E)

Question 2

Managers will utilize __________ skills with increasing frequency as they rise within an organization.

Accepted Answer

A)   conceptual and decision
B)   informational
C)   technical
D)   professional
E)   negotiationF) A) and E)
G) C) and D)

Question 3

Social capital is the goodwill stemming from your social relationships.

Accepted Answer

A) True 
 B)False

Question 4

A common complaint about leaders, especially those who are newly appointed, is that they lack which of the following?

Accepted Answer

A)   Emotional understanding.
B)   Empathy.
C)   The ability to receive feedback from subordinates.
D)   Decision-making skills.
E)   Self-control.F) A) and D)
G) A) and E)

Question 5

The management function known as organizing refers to assembling and coordinating the resources needed to achieve goals.

Accepted Answer

A) True 
 B)False

Question 6

Senior executives responsible for the overall management and effectiveness of the organization are called

Accepted Answer

A)   Long-term managers.
B)   Middle managers.
C)   Strategic managers.
D)   Tactical managers.
E)   Short-run managers.F) A) and B)
G) A) and D)

Question 7

What should you do to forge a successful, gratifying career? Briefly explain each of the four dimensions that should be considered.

Accepted Answer

To forge a successful, gratifying career...

Question 8

Today customers value both the quality of physical goods and the quality of services.

Accepted Answer

A) True 
 B)False

Question 9

The importance of managerial skills is exemplified by which of the following statements?

Accepted Answer

A)   Obtaining high performance from people in the organization is typically easy because of the natural authority managers have over knowledge workers.
B)   Upper-level managers heavily use technical skills as they manage supervisory personnel.
C)   Supervisory-level managers have the most contact with the top-level managers.
D)   Conceptual and decision skills become less important than technical skills as a manager rises higher in the company.
E)   Interpersonal skills are important throughout a manager's career, at every level of management.F) A) and D)
G) A) and B)

Question 10

Ideally, planning is a top-down function in which top executives establish business plans and tell others to implement them.

Accepted Answer

A) True 
 B)False

Question 11

Leading is defined as coordinating and manipulating human resources to maximize opportunity.

Accepted Answer

A) True 
 B)False

Question 12

At which level of management will you find conceptual and decision skills most utilized? Why?

Accepted Answer

Conceptual and decision skills are most ...

Question 13

When the manager attended the employee's wedding, which of the roles described by Mintzberg was the manager of Puffy Treats performing?

Accepted Answer

A)   Liaison.
B)   Figurehead.
C)   Spokesperson.
D)   Entrepreneur.
E)   Disturbance handler.F) A) and B)
G) B) and D)

Question 14

List and explain each of the six keys to managing for competitive advantage.

Accepted Answer

The six keys to managing for competitive...

Question 15

In a competitive context, __________ means giving customers what they want or need, when they want it.

Accepted Answer

A)   service
B)   quality
C)   innovation
D)   speed
E)   competitivenessF) A) and E)
G) A) and D)

Question 16

Operational managers play a crucial role in an organization because they provide

Accepted Answer

A)   The link between managerial and nonmanagerial personnel.
B)   Discipline for problem managers.
C)   The key plans for an organization's success.
D)   Feedback on top management performance.
E)   Direction and strategy for the organization.F) None of the above
G) A) and B)

Question 17

Sustainability is fundamentally a cost-cutting effort.

Accepted Answer

A) True 
 B)False

Question 18

Differentiate between the various management levels in an organization.

Accepted Answer

The answer of Differentiate between the various management levels in...

Question 19

Top-level managers focus on

Accepted Answer

A)   Long-term survival of an organization.
B)   Translating goals and objectives into specific activities.
C)   Managing frontline managers.
D)   Supervising nonmanagement employees.
E)   Initiating new daily activities.F) B) and C)
G) A) and E)

Question 20

When you view yourself as an employee and expect your employer to tell you what to do and give you pay and benefits, you are acting as a(n)

Accepted Answer

A)   Active contributor in a productive relationship.
B)   Agent for social capital.
C)   Passive employee.
D)   Example of an emotionally intelligent employee.
E)   Connected team member.F) A) and E)
G) C) and D)

Exam 1: Managing and Performing

Sustainability is fundamentally a cost-cutting effort.

Correct AnswerverifiedShow Answer

List and explain each of the six keys to managing for competitive advantage.

Correct AnswerAnswered by ExamLex AIThe six keys to managing for competitive...View AnswerShow Answer

Senior executives responsible for the overall management and effectiveness of the organization are called

Correct AnswerverifiedShow Answer

Top-level managers focus on

Correct AnswerverifiedShow Answer

In a competitive context, __________ means giving customers what they want or need, when they want it.

Correct AnswerverifiedShow Answer

Social capital is the goodwill stemming from your social relationships.

Correct AnswerverifiedShow Answer

Today customers value both the quality of physical goods and the quality of services.

Correct AnswerverifiedShow Answer

Leading is defined as coordinating and manipulating human resources to maximize opportunity.

Correct AnswerverifiedShow Answer

At which level of management will you find conceptual and decision skills most utilized? Why?

Correct AnswerAnswered by ExamLex AIConceptual and decision skills are most ...View AnswerShow Answer

A common complaint about leaders, especially those who are newly appointed, is that they lack which of the following?

Correct AnswerverifiedShow Answer

Differentiate between the various management levels in an organization.

Correct AnswerverifiedShow Answer

Operational managers play a crucial role in an organization because they provide

Correct AnswerverifiedShow Answer

The importance of managerial skills is exemplified by which of the following statements?

Correct AnswerverifiedShow Answer

When the manager attended the employee's wedding, which of the roles described by Mintzberg was the manager of Puffy Treats performing?

Correct AnswerverifiedShow Answer

What should you do to forge a successful, gratifying career? Briefly explain each of the four dimensions that should be considered.

Correct AnswerAnswered by ExamLex AITo forge a successful, gratifying career...View AnswerShow Answer

Managers will utilize __________ skills with increasing frequency as they rise within an organization.

Correct AnswerverifiedShow Answer

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Correct AnswerverifiedShow Answer

Ideally, planning is a top-down function in which top executives establish business plans and tell others to implement them.

Correct AnswerverifiedShow Answer

When you view yourself as an employee and expect your employer to tell you what to do and give you pay and benefits, you are acting as a(n)

Correct AnswerverifiedShow Answer

The management function known as organizing refers to assembling and coordinating the resources needed to achieve goals.

Correct AnswerverifiedShow Answer

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The six keys to managing for competitive...
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Conceptual and decision skills are most ...
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Correct Answer
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Correct Answer
Answered by ExamLex AI
To forge a successful, gratifying career...
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Correct Answer
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Correct Answer
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