Question 1

Which of the following is not a technology company but used technology to revamp the business process of selling books?

Accepted Answer

A)  Netflix.
B)  Dell.
C)  Zappos.
D)  Amazon.E) C) and D)
F) All of the above

Question 2

Who is responsible for ensuring the speed,accuracy,availability,and reliability of the management information systems?

Accepted Answer

A)  Chief Knowledge Officer (CKO) .
B)  Chief Privacy Officer (CPO) .
C)  Chief Technology Officer (CTO) .
D)  Chief Information Officer (CIO) .E) A) and B)
F) A) and C)

Question 3

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

Accepted Answer

A)  Scottrade Corp.creating an online system for employees to track paychecks,benefits,wellness rewards program,and other employee benefit items.
B)  A system for the sales and marketing departments to track specific sales targets and follow up processes.
C)  An easy electronic survey,similar to the survey monkey,to be sent to the customer right after a service was completed.
D)  Royal Crest Dairy using their custom order and delivery system through an easily accessible Web portal for the customer to track delivery status.E) B) and C)
F) A) and C)

Question 4

Competitive advantages provide the same product or service either at a lower price or with additional value that can fetch premium prices.

Accepted Answer

A) True 
 B)False

Question 5

__________ are tasks performed by people that customers will buy to satisfy a want r need.

Accepted Answer

The answer of __________ are tasks performed by people that...

Question 6

Most companies are typically organized by departments or functional areas.Which of the following is not a common department found in a company?

Accepted Answer

A)  Accounting.
B)  Payroll.
C)  Marketing.
D)  Human Resources.E) A) and B)
F) None of the above

Question 7

Value chain analysis views a firm as a series of business processes that each adds value to the product or service.

Accepted Answer

A) True 
 B)False

Question 8

What is the confirmation or validation of an event or object?

Accepted Answer

A)  Fact.
B)  Data.
C)  Information technology.
D)  All of the above.E) None of the above
F) A) and C)

Question 9

How can a company reduce the threat of substitute products or services?

Accepted Answer

A)  Market the product to less than ten customers.
B)  Ignore competitive forces.
C)  Offer additional value through wider product distribution.
D)  Offer less value making the product far more generic and similar to the competition.E) C) and D)
F) B) and D)

Question 10

Steve Jobs and Apple created a big advantage in the technology industry with the introduction of the iPod,iPhone,and iPad.What are these all examples of?

Accepted Answer

A)  Competitive advantage
B)  Competitive intelligence
C)  First-mover advantage
D)  All of the aboveE) C) and D)
F) A) and B)

Question 11

Which of the following represents the department that maintains policies,plans,and procedures for the effective management of employees?

Accepted Answer

A)  Human Resources.
B)  Sales.
C)  Employee Resources.
D)  Employee Relations.E) A) and B)
F) A) and C)

Question 12

Zappos is not a technology company;its primary business focus is to sell books.

Accepted Answer

A) True 
 B)False

Question 13

Imagine you are creating a new product to sell in an up-and-coming market.Which of the below statements indicates that it would be easy for you as the new entrants to compete in this market?

Accepted Answer

A)  The threat of new entrants force is high in the up-and-coming market.
B)  The threat of new entrants force is low in the up-and-coming market.
C)  The threat of new entrants force is impossible to define in the up-and-coming market.
D)  All of the above depending on the time of year.E) All of the above
F) None of the above

Question 14

Which of the following is not a technology company but used technology to revamp the business process of selling shoes?

Accepted Answer

A)  Netflix.
B)  Dell.
C)  Zappos.
D)  Amazon.E) All of the above
F) B) and C)

Question 15

Competitive intelligence is the process of gathering information about the competitive environment,including _________.

Accepted Answer

A)  Competitors' employees.
B)  Competitors' differentiated processes.
C)  Competitors' plans.
D)  All of the above.E) B) and D)
F) A) and B)

Question 16

If you were thinking about an oven as a system which of the following represents the process?

Accepted Answer

A)  The uncooked food.
B)  The cooked food.
C)  A light indicating that the oven has reached the preheated temperature.
D)  The oven running at 350 degrees for 20 minutes.E) B) and D)
F) B) and C)

Question 17

Which of the following is considered a service?

Accepted Answer

A)  Teaching
B)  Waiting tables
C)  Cutting hair
D)  All of the aboveE) A) and C)
F) A) and B)

Question 18

The core drivers of the information age are data,knowledge,business intelligence and _____________.

Accepted Answer

The answer of The core drivers of the information age...

Question 19

Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's Five Forces model.Which of the following represents rivalry in the soft drink industry?

Accepted Answer

A)  Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)  Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)  Zevia Natural Diet Soda begins selling directly over the Internet.
D)  Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games.E) A) and B)
F) All of the above

Question 20

Porter suggests adopting only __________ of the three generic strategies.

Accepted Answer

The answer of Porter suggests adopting only __________ of the...

Exam 1: Management Information Systems: Business Driven MIS

Zappos is not a technology company;its primary business focus is to sell books.

Correct AnswerverifiedShow Answer

Competitive advantages provide the same product or service either at a lower price or with additional value that can fetch premium prices.

Correct AnswerverifiedShow Answer

Value chain analysis views a firm as a series of business processes that each adds value to the product or service.

Correct AnswerverifiedShow Answer

Most companies are typically organized by departments or functional areas.Which of the following is not a common department found in a company?

Correct AnswerverifiedShow Answer

Who is responsible for ensuring the speed,accuracy,availability,and reliability of the management information systems?

Correct AnswerverifiedShow Answer

Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's Five Forces model.Which of the following represents rivalry in the soft drink industry?

Correct AnswerverifiedShow Answer

Competitive intelligence is the process of gathering information about the competitive environment,including _________.

Correct AnswerverifiedShow Answer

Which of the following is not a technology company but used technology to revamp the business process of selling books?

Correct AnswerverifiedShow Answer

Steve Jobs and Apple created a big advantage in the technology industry with the introduction of the iPod,iPhone,and iPad.What are these all examples of?

Correct AnswerverifiedShow Answer

What is the confirmation or validation of an event or object?

Correct AnswerverifiedShow Answer

Porter suggests adopting only __________ of the three generic strategies.

Correct AnswerverifiedShow Answer

How can a company reduce the threat of substitute products or services?

Correct AnswerverifiedShow Answer

Which of the following is not a technology company but used technology to revamp the business process of selling shoes?

Correct AnswerverifiedShow Answer

Which of the following is considered a service?

Correct AnswerverifiedShow Answer

Which of the following represents the department that maintains policies,plans,and procedures for the effective management of employees?

Correct AnswerverifiedShow Answer

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

Correct AnswerverifiedShow Answer

The core drivers of the information age are data,knowledge,business intelligence and _____________.

Correct AnswerverifiedShow Answer

__________ are tasks performed by people that customers will buy to satisfy a want r need.

Correct AnswerverifiedShow Answer

If you were thinking about an oven as a system which of the following represents the process?

Correct AnswerverifiedShow Answer

Imagine you are creating a new product to sell in an up-and-coming market.Which of the below statements indicates that it would be easy for you as the new entrants to compete in this market?

Correct AnswerverifiedShow Answer

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