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What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?


A) Granularity
B) Visualization
C) Digital dashboard
D) All of these choices

E) B) and D)
F) B) and C)

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Which of the below processes attempt to understand and measure the current process and make improvements?


A) Business process mapping
B) Business process reengineering
C) Business process improvement
D) Business process model

E) A) and B)
F) All of the above

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Intelligent systems are various commercial applications of artificial intelligence.

A) True
B) False

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Which of the following represents an example of a technology that actually disrupts and slows workflow?


A) Email
B) Twitter
C) Facebook
D) All of these choices

E) B) and C)
F) A) and D)

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Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

A) True
B) False

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When evaluating the five steps in the order-to-delivery business process,step one includes creating a campaign and checking inventory,which are both part of the human resources function.

A) True
B) False

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Google Glass is a wearable computer with an optical head-mounted display (OHMD).

A) True
B) False

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When evaluating the six-step decision making process,what occurs during the solution test step?


A) The process will begin again if the decisions made were incorrect
B) Definition of the problem as clearly and precisely as possible
C) Details of every solution possible including ideas that seem far fetched
D) None of these choices

E) A) and C)
F) C) and D)

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Which of the following is an example of an intelligent system?


A) The Firefighter Robot that can extinguish flames at chemical plants
B) Shell Oil's Smart Pump robot that pumps gas for the customer
C) A robot that cleans and sweeps at a local airport
D) All of these choices

E) All of the above
F) B) and C)

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What is slice-and-dice capability?


A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) The ability to look at information from different perspectives
C) Enables users to get details,and details of details,of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

E) C) and D)
F) B) and D)

Correct Answer

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What would managers use to make structured decisions at the operational level?


A) Transactional information
B) Analytical information
C) EIS system
D) Intelligent system

E) B) and C)
F) A) and B)

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What is pivot?


A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) Rotates data to display alternative presentations of the data
C) Enables users to get details,and details of details,of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

E) All of the above
F) A) and C)

Correct Answer

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Granularity refers to the level of detail in the model or the decision-making process.

A) True
B) False

Correct Answer

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What could a manager use to measure the success of an MIS project?


A) Effectiveness MIS metrics,efficiency MIS metrics
B) Effectiveness MIS metrics,expert MIS metrics
C) Expert MIS metrics,executive MIS metrics
D) All of these choices

E) All of the above
F) C) and D)

Correct Answer

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What is represented by a rounded-corner rectangle in a business process model?


A) BPMN event
B) BPMN activity
C) BPMN flow
D) BPMN gateway

E) A) and B)
F) A) and D)

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Augmented reality is the viewing of the physical world with computer-generated layers of information added to it.

A) True
B) False

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Which of the below would not be found in a digital dashboard for a manufacturing team?


A) A graph of stock market prices
B) A running line graph of planned versus actual production for the past 24 hours
C) An Excel spreadsheet with cost analysis data
D) A hot list of key performance indicators,refreshed every 15 minutes

E) A) and B)
F) All of the above

Correct Answer

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What is drill-down capability?


A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) The ability to look at information from different perspectives
C) Enables users to get details,and details of details,of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

E) A) and B)
F) All of the above

Correct Answer

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Managerial business processes are semi-dynamic,semi-routine,monthly business processes such as resource allocation,sales strategy,or manufacturing process improvements.

A) True
B) False

Correct Answer

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What is a wearable computer with an optical head-mounted display (OHMD) ?


A) Augmented reality
B) Google Glass
C) Haptic interface
D) Virtual reality

E) A) and B)
F) A) and D)

Correct Answer

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