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Exam 2: Decisions Processes: Value Driven Business

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Question 21

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______________ seeking analysis finds the inputs necessary to achieve a goal such as a desired level of output.

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Question 22

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Situations in which a few established processes help to evaluate potential solutions,but not enough to lead to a definite recommended decision are considered ______________ decisions.

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Question 23

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____________ decisions are considered operational,and involve situations where established processes offer potential solutions.

Decision support systems or DSS's model information using OLAP,which provides assistance in evaluating and choosing among different courses of action.Which of the below does not represent an example of a DSS in business?

_________ processes are business processes,such as manufacturing goods,selling products,and providing service that make up the primary activities in a value chain.

What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?

________ are baseline values the system seeks to attain.

A shopping _______________ is software that will search several retailer websites and provide a comparison of each retailer's offerings including price and availability.

Strategic decisions are highly structured decisions.

At which level of an organization do employees develop,control,and maintain core business activities required to run the day-to-day operations?

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success while competing to win in today's business environment.

Which of the following should a business follow for success?

Asking how many employees are out sick is a type of operational question.

Tom Repicci is a manager for a McDonald's restaurant.Many of his key responsibilities include analyzing data and making key decisions for the success of his store.Tom's store has been experiencing decreased sales for breakfast services over the past 3 months.Tom is unsure why breakfast revenues are down while lunch and dinner revenues remain unchanged.Tom believes that he can drive revenue up by implementing a few different breakfast promotions such as free coffee or hash browns with the purchase of a meal.Tom performs an extensive analysis of how continuous changes in breakfast promotions could impact his daily revenue.What type of DSS analysis is Tom performing?

When evaluating the 5-steps in the order-to-delivery business process,step one includes creating a campaign and checking inventory,which are both part of the sales function.

Managers use transactional information when making structured decisions at the operational level.

Which of the following is a type of effectiveness MIS metric?

According to Peter Drucker,what are managers who do the right things addressing?

What is measured by such benchmarks as satisfaction surveys,percentage of existing customers retained,and increases in revenue dollars per customer?