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Using data and information to make decisions and solve problems is the key to finding success in business.These are also the core drivers of the information age and the building blocks of business systems.

A) True
B) False

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If a business could produce more hamburgers with the same inputs it would see a rise in productivity and possibly an increase in profits.

A) True
B) False

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All of the following are common tools used in industry to analyze and develop competitive advantages,except:


A) Five Forces Model
B) Three Generic Strategies
C) Competitive analysis model
D) Value chain analysis

E) B) and D)
F) A) and D)

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Assume you are in the business of producing and selling t-shirts.If you could produce more t-shirts with the same input what would happen to your productivity and profits assuming the price of your t-shirts remains the same?


A) Increase in productivity,decrease in profits
B) Increase in productivity,increase in profits
C) Decrease in productivity,decrease in profits
D) Decrease in productivity,increase in profits

E) B) and D)
F) A) and C)

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Which of the following represents a reason why competitive advantages are typically temporary?


A) The competitor will hire away your key employees.
B) The competitor quickly seeks ways to duplicate your business operations.
C) The competitor will purchase new technology.
D) All of the above.

E) A) and B)
F) C) and D)

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Buyer power is included as one of Porter's three generic strategies.

A) True
B) False

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The information __________ is when infinite quantities of fact are widely available to anyone who can use a computer.

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A __________ chain analysis views a firm as a series of business processes that each adds value to the product or service.

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Which of the following represents the types of data commonly found in the human resource department?


A) Monetary data.
B) Technology data.
C) Production data.
D) Employee data.

E) None of the above
F) B) and D)

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Supplier power is one of Porter's five forces and it measures the suppliers' ability to influence the prices they charge for supplies (including materials,labor,and services).

A) True
B) False

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The core drivers of the information age are data,knowledge,business intelligence and ____________.

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Trina Hauger works for Johnson Electric as a corporate lawyer and part of her duties are to ensure the ethical and legal use of information within the company.Which of the following represents Trina's role at Johnson Electric?


A) Chief Knowledge Officer (CKO) .
B) Chief Privacy Officer (CPO) .
C) Chief Technology Officer (CTO) .
D) Chief Information Officer (CIO) .

E) A) and D)
F) B) and D)

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Businesses rarely need to update business strategies as the business environment remains relatively stable.

A) True
B) False

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What are the two main categories in a value chain analysis?


A) Primary value activities & secondary value activities.
B) Primary value activities & support value activities.
C) Primary value activities & strengthening value activities.
D) None of the above.

E) B) and D)
F) B) and C)

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Today's workers are commonly referred to as _____________ workers who use business intelligence along with personal experience to make decisions.

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Information is data converted into useful,meaningful context.What are data characteristics that change or vary over time?


A) Facts.
B) Variables.
C) Supplies.
D) Vulnerable.

E) B) and D)
F) C) and D)

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Which of the following is considered a good?


A) Milk and eggs
B) Managing a team
C) Selling groceries
D) All of the above

E) B) and D)
F) None of the above

Correct Answer

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Steve Jobs and Apple created a big advantage in the technology industry with the introduction of the iPod,iPhone,and iPad.What are these all examples of?


A) Competitive advantage
B) Competitive intelligence
C) First-mover advantage
D) All of the above

E) B) and D)
F) A) and B)

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How are the majority of companies today typically organized?


A) By departments or functional areas.
B) By departments or financial areas.
C) By degree or financial areas.
D) All of the above.

E) C) and D)
F) All of the above

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__________ are tasks performed by people that customer's will buy to satisfy a want or need.

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