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In the center of Porter's Five Forces model is competition.Which of the below represents the four outer boxes?


A) Buyer power,systems power,threat of false entrants,and threat of substitute products or services
B) Buyer power,systems power,threat of new entrants,and threat of substitute products or services
C) Buyer power,supplier power,threat of new entrants,and threat of substitute products or services
D) Business power,supplier power,threat of new entrants,and threat of powerful services

E) C) and D)
F) A) and B)

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A first-mover advantage is the process of gathering information about the competitive environment,including competitors' plans,activities,and products,to improve a company's ability to succeed.

A) True
B) False

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Which of the following is considered a good?


A) Cars
B) Groceries
C) Clothing
D) All of the above

E) None of the above
F) A) and B)

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Porter's Five Forces Model outlines the process for a sales strategy.

A) True
B) False

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Which of the following represents the types of data commonly found in the sales department?


A) Monetary data.
B) Transactional data.
C) Production data.
D) Employee data.

E) C) and D)
F) B) and C)

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Describe the information age and the differences between data,information,business intelligence,and knowledge.

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We live in the information age,when infi...

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If you were thinking about an oven as a system which of the following represents the input?


A) The uncooked food.
B) The cooked food.
C) A light indicating that the oven has reached the preheated temperature.
D) The oven running at 350 degrees for 20 minutes.

E) A) and B)
F) A) and C)

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The Chief Information Officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with _________ goals and objectives.

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The __________ resources department maintains policies,plans,and procedures for a company.

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Firm infrastructure and human resource management are part of the primary value activities.

A) True
B) False

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MIS is a business function.Which of the following does MIS perform to help aid the company in decision making and problem solving?


A) Moves information about people.
B) Moves processes across the company to improve systems.
C) Moves information about products.
D) All of the above.

E) A) and D)
F) B) and C)

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Goods are material items or products that customer's will buy to satisfy a want or need.

A) True
B) False

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Which of the following represents the types of data commonly found in the operations management department?


A) Monetary data.
B) Transactional data.
C) Production data.
D) Employee data.

E) C) and D)
F) None of the above

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Which of the following represents a typical supply chain?


A) Company - Customers - Suppliers.
B) Company - Suppliers - Customers.
C) Suppliers - Company - Customers.
D) Suppliers - Customers - Company.

E) A) and B)
F) C) and D)

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What is information?


A) Raw facts that describe the characteristics of an event or object.
B) Data converted into a meaningful and useful context.
C) Information collected from multiple sources that analyzes patterns,trends,and relationships for strategic decision making.
D) Skills,experience,and expertise,coupled with information and intelligence that creates a person's intellectual resources.

E) B) and C)
F) A) and C)

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The Victory Wireless store in Denver is currently offering a fabulous marketing strategy for potential new iPhone customers.Victory Wireless offers customers who purchase an iPhone with a 2 year subscription a free Otter phone case,car charger,ear phones,and speakers.In terms of Porter's Five Forces what is Victory Wireless attempting to achieve with this marketing strategy?


A) Increase buyer power.
B) Increase substitute products.
C) Decrease supplier power.
D) Decrease buyer power.

E) A) and B)
F) A) and C)

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_________ are material items or products that customer's will buy to satisfy a want or need.

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Your boss,Tom Repicci,has asked you to analyze the airline industry using Porter's three generic strategies.Which of the following companies are using a focused strategy?


A) Southwest,Horizon,Frontier,JetBlue.
B) British Airways,Singapore Airlines,Virgin Atlantic.
C) Sky Taxi - a rent by the hour personal plane service.
D) All of the above.

E) None of the above
F) All of the above

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Which of the following is not a technology company but used technology to revamp the business process of selling shoes?


A) Netflix.
B) Dell.
C) Zappos.
D) Amazon.

E) A) and B)
F) A) and C)

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Greg Provenzo owns and runs a Blockbuster video store.Greg is implementing a drive-thru rental process that is the same as you would find at a fast food restaurant.Customers can pick-up and drop-off their videos without leaving their cars.Greg's new system has become so popular that Videos Plus,a competitor down the street,is attempting to recreate Greg's video drive-thru rental process.Greg's system is an example of a ________.


A) Supply chain power
B) First-mover advantage
C) Business processing strategy
D) Business Intelligence

E) B) and D)
F) None of the above

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