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In a SWOT analysis, which of the following could you discover as potential inner weaknesses (harmful) ?


A) Cost advantages
B) Damaged reputation
C) New markets
D) Competitor issues

E) A) and D)
F) A) and C)

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If a supplier has high power, what can it do to influence its industry?


A) Charge higher prices.
B) Shift costs to industry participants.
C) Limit quality or services.
D) All of these.

E) B) and C)
F) A) and B)

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A first-mover advantage is the process of gathering information about the competitive environment, including competitors' plans, activities, and products, to improve a company's ability to succeed.

A) True
B) False

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The threat of substitute products or services refers to the power of customers to purchase alternatives.

A) True
B) False

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Which of the following statements is correct when considering a SWOT analysis?


A) Strengths and weaknesses originate inside an organization.
B) Opportunities and threats originate inside an organization.
C) Strengths and threats originate inside an organization.
D) Opportunities and weaknesses organization outside an organization.

E) A) and B)
F) None of the above

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In a SWOT analysis, which of the following could you discover as potential external opportunities (helpful) ?


A) Cost advantages
B) Damaged reputation
C) New markets
D) Improved marketing campaigns

E) B) and D)
F) All of the above

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Buyer power is included as one of Porter's three generic strategies.

A) True
B) False

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Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter's Five Forces model.Which of the following represents buyer power in the soft drink industry?


A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C) Zevia Natural Diet Soda begins selling directly over the Internet.
D) Vitamin water, fruit juice, coffee are all beverage options available to consumers.

E) A) and B)
F) A) and C)

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There are many different stakeholders found in an organization.Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change.Which of the following is a main concern for shareholders/investors?


A) Maximize profits
B) Adhere to regulations/laws
C) Exceptional customer service
D) Reliable contracts

E) B) and C)
F) A) and D)

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A standardized set of activities that accomplish a specific task is called a supply chain component.

A) True
B) False

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What are costs that make customers reluctant to switch to another product or service?


A) Support activities
B) Switching costs
C) Loyalty rewards
D) Value chain activities

E) B) and C)
F) None of the above

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Which group of stakeholders' primary interests include professional associations, ethical recycling, and increasing employment?


A) Employees
B) Shareholders/Investors
C) Community
D) Customers

E) B) and C)
F) A) and D)

Correct Answer

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Your boss, Ty Jacob, has asked you to analyze the music industry using Porter's five forces model.Which of the following represents buyer power in the music industry?


A) Established record labels like EMI, Sony, Universal.
B) Walmart, Target, iTunes.
C) Independent record labels.
D) Game systems like Wii, social networks like Facebook.

E) All of the above
F) A) and B)

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Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter's Five Forces model.Which of the following represents rivalry in the soft drink industry?


A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C) Zevia Natural Diet Soda begins selling directly over the Internet.
D) Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games.

E) C) and D)
F) B) and D)

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The process of gathering information about the competitive environment, including competitors' plans, activities, and products, to improve a company's ability to succeed is the definition of ___________.


A) Feedback
B) Information
C) Competitive intelligence
D) Data

E) A) and B)
F) C) and D)

Correct Answer

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Gina Brooks works for Aquarium Retail Services selling high-end salt water fish and tank supplies.Aquarium Retail Services is the current market leader in Gina's city.Gina has recently been approached by Deep Blue Incorporated with an opportunity to run its corporate nationwide marketing and sales division.Gina decides to jump at the opportunity! Deep Blue is attempting to gain a competitive ________ by stealing its competitor's key employees.


A) Power
B) Entry barrier
C) Advantage
D) Loyalty

E) B) and C)
F) C) and D)

Correct Answer

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What is a SWOT analysis?


A) Evaluation of an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies.
B) Analysis of the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry.
C) View of a firm as a series of business processes, each of which adds value to the product or service.
D) Generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service.

E) All of the above
F) None of the above

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The value chain will group a company's activities into two categories: primary value activities and support value activities.

A) True
B) False

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Which group of stakeholders' primary interests include reliable contracts, ethical materials handling, and responsible production?


A) Partners/Suppliers
B) Shareholders/Investors
C) Community
D) Government

E) None of the above
F) B) and D)

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There are many challenges to changing doctors, including transferring medical records and losing the doctor patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

A) True
B) False

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