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The path-goal leadership model implies that managers should use more than one leadership style, and should modify their style to fit employee and task characteristics.

A) True
B) False

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______ power results from one's specialized knowledge.


A) Legitimate
B) Expert
C) Referent
D) Reward
E) Coercive

F) B) and E)
G) All of the above

Correct Answer

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In the leader-member exchange model, the relationship between leader and follower that is characterized by mutual trust, respect, and liking is known as a(n) ________ exchange.


A) preferred coworker
B) in-group
C) servant
D) special
E) socialized

F) A) and D)
G) B) and C)

Correct Answer

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Which of the following is not one of the five sources of power?


A) legitimate
B) reward
C) coercive
D) appearance
E) expert

F) A) and E)
G) A) and B)

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Personalized power that is directed at helping oneself is called self-serving power.

A) True
B) False

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Leaders especially want ________ who are productive, reliable, honest, cooperative, proactive, and flexible.


A) employers
B) clients
C) superiors
D) followers
E) peers

F) A) and E)
G) C) and D)

Correct Answer

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To determine a person's leadership orientation, the contingency model has a questionnaire known as the least preferred coworker (LPC) scale.

A) True
B) False

Correct Answer

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Managerial leadership is defined as the process of influencing others to understand and agree about what needs to be done and the process of _____.


A) minimizing the impacts of environmental change on the organization
B) creating a vision and a strategic plan for an organization
C) motivating others to achieve extraordinary levels of performance
D) facilitating individual and collective efforts to accomplish shared objectives
E) striving for constructive change by setting a direction for the future

F) C) and D)
G) A) and E)

Correct Answer

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The primary purpose of task-oriented leadership behaviors is to ensure that people, equipment, and other resources are used efficiently to accomplish a mission.

A) True
B) False

Correct Answer

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Kim supervises a group of customer service representatives. Kim is respected and well liked by her staff, and she has worked hard to make sure each of them knows how to do their job well. She is responsible for all staffing and reward decisions in her department. In the contingency model, Kim has _____.


A) low task structure
B) low position power
C) low leader-member relations
D) high situational control
E) high expert power

F) B) and E)
G) A) and B)

Correct Answer

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Identify and define the five sources of power. Provide an example of how each might be used, and by whom.

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The five sources of power are:
Legitimat...

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Steve Jobs is an example of a transformational leader; he had a vision of developing an "insanely great" desktop computer.

A) True
B) False

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Emily has a charismatic personality, and finds it easy to get others to agree with her. Emily has referent power.

A) True
B) False

Correct Answer

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