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Which of the following is an advantage of group decision making?


A) Group decision making is appropriate for all situations and always results in the implementation of perfect solutions.
B) Group members can contribute more ideas for alternatives than an individual could think of alone.
C) Group members engage in groupthink which improves the quality of decisions made.
D) Group decision making is always faster than individual decision making as it eliminates the possibility of application of bounded rationality.

E) All of the above
F) A) and C)

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Which of the following is a true statement about creative thinking?


A) It is always a conscious process.
B) It only happens when bounded rationality is applied.
C) The recency syndrome triggers creative thinking.
D) Short breaks can help increase creative thinking.

E) None of the above
F) B) and C)

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Crumbs is a popular bread manufacturing company.It is famous for its unsliced bread and many customers believe that slicing the bread will make it lose its flavor.So,when Charles,the manager of the company,decided to start selling presliced bread,assuming that the customers would find it more convenient,the customers protest.This is an example of the human compromise known as:


A) simplicity.
B) recency syndrome.
C) personal perspective.
D) stereotyping.

E) A) and B)
F) All of the above

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Which of the following is typical of a decisive supervisor?


A) Makes quick decisions and is not affected by feedback on how the solution is working
B) Does not bother too much with clearing his or her desk of routine matters
C) Promptly refers matters to the proper people
D) Delegates complete responsibility for getting the facts needed to solve a problem

E) A) and B)
F) All of the above

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Mark,a supervisor at KMT Inc.,encourages his team members to come up with innovative suggestions.He reviews the suggestions with the employees,and if it results in monetary savings or profits,the employee who made the suggestion is awarded a $500 bonus.In this case,Mark is trying to:


A) employ authoritarian decision making.
B) assess employees' intellectual skills.
C) establish and maintain a creative work climate.
D) encourage employees to engage in groupthink.

E) All of the above
F) A) and D)

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According to the rational model of decision making,a decision maker first:


A) takes corrective action.
B) identifies the problem.
C) receives feedback.
D) evaluates alternatives.

E) B) and C)
F) A) and D)

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A

Assuming that everyone is alike is not a cure for stereotyping because it:


A) results in bounded rationality.
B) oversimplifies the situation.
C) eliminates groupthink.
D) values individual differences.

E) All of the above
F) C) and D)

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When people analyze alternatives,they tend to rely on their intuition and gut instincts instead of collecting impartial data.This is known as:


A) self-fulfilling prophecy.
B) recency syndrome.
C) subjective rationality.
D) halo effect.

E) B) and D)
F) B) and C)

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Which of the following is true of stereotyping?


A) It can only be eliminated with the use of the recency syndrome.
B) It can only be eliminated by assuming that everyone is alike.
C) It seldom interferes with rational decision making.
D) It ignores the strengths and values people receive from their culture.

E) A) and B)
F) A) and C)

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A decision is a(n) :


A) choice from among available alternatives.
B) prejudicial treatment of others.
C) belief held by like-minded people.
D) evaluation of evidences.

E) A) and C)
F) A) and B)

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Which of the following is a true statement about probability theory?


A) It can only be used to make decisions in situations that do not involve risk.
B) It states that groupthink will always result as a product of brainstorming.
C) It requires knowledge of the expected values of each alternative when making a decision.
D) It cannot be applied to real life situations without the use of computer software.

E) B) and D)
F) C) and D)

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People who are involved in coming up with a solution are less likely to support the implementation of that solution since they know that the solution is still the supervisor's total responsibility.

A) True
B) False

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False

Stereotyping interferes with rational decision making because it:


A) involves choosing an alternative that meets minimum standards of acceptability.
B) limits a decision maker's understanding of the people involved.
C) eliminates a decision maker's ability to brainstorm.
D) eliminates groupthink.

E) B) and C)
F) A) and D)

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B

Samantha is a project supervisor for an ad agency.She calls a meeting to generate ideas for a new ad.During the meeting,she finds that some members do not speak at all.In this case,Samantha should:


A) ask their opinions about the ideas discussed.
B) ask them to play the role of mindguards and urge other group members to go along with the group.
C) criticize them for being quiet.
D) ask them to play the role of devil's advocate and defend the group's position against any objections.

E) A) and B)
F) None of the above

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Which of the following refers to a rigid opinion about categories of people?


A) Ethnocentrism
B) Narcissism
C) Stereotype
D) Nepotism

E) All of the above
F) A) and C)

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When a manager needs to know about a decision,it is usually smart for a supervisor to:


A) discuss the problem before reaching and announcing the decision.
B) inform the manager about every minor decision being made each day.
C) quickly select the course of action that seems best.
D) agree to discuss the decision as soon as possible after it is made.

E) B) and C)
F) None of the above

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Rationalization interferes with good decisions when the decision maker focuses more on weighing alternatives against previously defined criteria than on justifying an alternative.

A) True
B) False

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The cure for stereotyping is to:


A) ignore the strengths and values people receive from their culture.
B) distort the truth that people offer a rich variety of individual strengths and viewpoints.
C) talk about one's own stereotypes about people and situations.
D) not assume that everyone is alike.

E) A) and D)
F) B) and C)

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In the context of personal perspective as a compromise in decision making,people make the mistake of:


A) selecting an alternative that they have tried before.
B) relying on their intuition and gut instincts instead of collecting impartial data.
C) favoring solutions that they believe they can justify to others.
D) assuming that everyone sees things the way they do.

E) A) and D)
F) B) and C)

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In the process of bounded rationality,which of the following steps comes after one identifies the problem?


A) Choosing an alternative solution
B) Seeing if the alternative solves the problem
C) Implementing the solution
D) Gathering and organizing facts

E) A) and B)
F) A) and C)

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