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Channels are typically designed to satisfy one or more of four consumer interests.What are they and why are they important?

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A consideration in channel design is gai...

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typical order cycle include all of the following elements EXCEPT:


A) order processing.
B) transportation.
C) stockout reports.
D) documentation.
E) order transmittal.

F) B) and C)
G) C) and D)

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three steps used in choosing a supply chain include: (1) understand the customer; (2) understand the supply chain; and (3) __________.


A) understand the environment
B) harmonize the supply chain with the marketing strategy
C) understand the marketing strategy
D) understand the logistics
E) understand the company's goals

F) B) and E)
G) A) and D)

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Another name for order cycle time is


A) physical distribution sequence.
B) total logistics cycle.
C) replenishment time.
D) logistical support time.
E) billing cycle.

F) All of the above
G) None of the above

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Creating product assortments from several sources to serve customers would be an example of a __________ function.


A) transactional
B) facilitating
C) selling
D) logistical
E) risk taking

F) C) and D)
G) A) and E)

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Limited employs a quick response system to order fast-moving fashion items.The Limited's point-of-sale scanner records each sale.When stock falls below a minimum level,the system automatically sends an electronic order to the manufacturer,which processes the order immediately.This system has effectively reduced


A) dependability.
B) product flow.
C) replenishment time.
D) supply lag.
E) logistical lag.

F) D) and E)
G) A) and E)

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Replenishment time refers to


A) the time lag from the inception of an idea until its initial commercialization.
B) the time lag from ordering an item until it is received and ready for use or sale.
C) the time between the commercialization of a product and general acceptance of the product as no longer "new."
D) the time lag between a new product entering the market and the market entry of the product's first competitor.
E) the time between when a new product is first promoted to its target market and when the product actually comes to the marketplace.

F) A) and E)
G) A) and B)

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is a marketing channel? Define each of the four types of marketing channels.

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A marketing channel consists of individu...

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Items such as large household appliances that require installation and delivery demonstrate the buyer requirements of __________.


A) information
B) convenience
C) variety
D) pre- or postsale services
E) adaptability

F) B) and D)
G) All of the above

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Vertical integration can lead to legal prosecution if


A) there is potential to lessen competition or create a monopoly.
B) mergers create too much competition.
C) a corporate vertical system attempts to become a contractual vertical marketing system.
D) an administered vertical system attempts to become a corporate vertical marketing system.
E) one member of the channel attempts to take the position of channel captain away from another.

F) A) and B)
G) C) and D)

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Which of the following statements best describes how a supply chain differs from a marketing channel?


A) Communication is more important in the marketing channel than in the supply chain.
B) The marketing channel places more emphasis on cost-effectiveness than the supply chain.
C) A marketing channel includes suppliers that provide raw material inputs to a manufacturer.
D) A supply network moves materials from producer to consumer while a marketing channel moves materials from the supplier to the producer.
E) A supply chain includes suppliers; marketing channels do not.

F) C) and E)
G) A) and E)

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two-way link between buyer and seller that helps in monitoring service and anticipating future needs is referred to as


A) honesty.
B) reliability.
C) communication.
D) being well-informed.
E) accountability.

F) B) and E)
G) C) and E)

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distribution refers to


A) a level of distribution density whereby a firm selects a few retailers in a specific geographical area to carry its products.
B) an arrangement whereby a firm reaches different buyers by employing two or more different types of channels for the same basic product.
C) the blending of different communication and delivery channels that are mutually reinforcing in attracting, retaining, and building relationships with consumers who shop and buy in traditional intermediaries and online.
D) professionally managed and centrally coordinated marketing channels designed to achieve channel economies and maximum marketing impact.
E) a practice whereby one firm's marketing channel is used to sell another firm's products.

F) A) and E)
G) A) and D)

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snack vending machine located in a university building that students use between classes when hungry creates both __________ utility.


A) time and place
B) place and form
C) form and creation
D) possession and form
E) application and place

F) A) and B)
G) A) and C)

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has adopted a(n) __________ supply chain strategy to better serve its customers.


A) responsive
B) reactionary
C) efficient
D) proficient
E) economical

F) D) and E)
G) A) and E)

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Facilitating function activities include


A) buying and selling.
B) assorting, sorting, and storing.
C) financing, grading, and marketing information and research.
D) risk taking.
E) transportation.

F) A) and B)
G) A) and C)

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Those activities that focus on getting the right amount of the right products to the right place at the right time at the lowest possible cost are referred to as


A) strategic distribution.
B) distribution management.
C) tactical marketing planning.
D) value chain optimization.
E) logistics.

F) B) and C)
G) C) and D)

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Johnson Controls can receive an order for automobile seats from Ford and deliver the order four hours later,beginning with raw materials and ending with delivery of the finished seats to Ford.As used by Johnson Controls,logistics


A) creates utilities for Ford.
B) increases Ford's inventory.
C) increases the number of steps in the value proposition.
D) includes the role of Johnson controls as a drop shipper.
E) does not influence Ford's supply chain.

F) B) and D)
G) C) and D)

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Which type of distribution lies between the two distribution extremes and means that a firm selects a few retail outlets in a specific geographical area to carry its products?


A) intensive distribution
B) extensive distribution
C) exclusive distribution
D) selective distribution
E) concentrated distribution

F) D) and E)
G) B) and E)

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Individuals and firms involved in the process of making a product or service available for use or consumption by consumers or industrial users are referred to as a


A) marketing channel.
B) distribution matrix.
C) retailer.
D) wholesaler.
E) distributor.

F) A) and E)
G) A) and D)

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