Question 1

When Gerda examined her most recent memo, she reached the following conclusions. Which of them indicates an area where she failed to pass the FAIR test?

Accepted Answer

A)   She shared the statistics on which she based her conclusions.
B)   She considered her audience's reaction as she chose her wording.
C)   She included the sources of all her information.
D)   She avoided loaded terms and maintained a polite tone throughout.
E)   She successfully masked her true motivations.F) All of the above
G) D) and E)

Question 2

People who cheat in school are more likely to cheat in the workplace.

Accepted Answer

A) True 
 B)False

Question 3

Brad is the chief financial officer of his company. At the annual meeting, he gives a presentation that contains only positive financial news even though the company had a lay-off in the previous year. What impact is Brad's presentation likely to have on the employees?

Accepted Answer

A)   It will create hope that the coming year will be better than the previous year.
B)   It will cause employees to forget about the previous year's problems.
C)   It will create mistrust because the presentation did not offer the whole truth.
D)   It will not have much effect because employees do not listen to such presentations.
E)   It will impress the employees with Brad's team orientation and positive attitude.F) A) and C)
G) B) and C)

Question 4

What type of company is required to have a code of ethics available to all employees?

Accepted Answer

A)   all companies that employ more than 100 people
B)   all companies that trade internationally
C)   all companies that have more than a single owner
D)   all companies that are publicly traded
E)   all companies that make more than a million dollarsF) B) and C)
G) B) and D)

Question 5

Effective communicators gain trust by connecting with others.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true of corporate values?

Accepted Answer

A)   Corporate values are those that are formulated and adhered to by individuals.
B)   Publicly traded companies can decline to adopt a code of conduct.
C)   The employees of a company are not bound by corporate values.
D)   Corporate values are most effective when aligned with personal values.
E)   Corporate values are implied and unwritten rules that are open to interpretation.F) A) and E)
G) A) and D)

Question 7

Julio pursues business opportunities aggressively because he believes that doing nothing can be very costly. Julio demonstrates a focus on action.

Accepted Answer

A) True 
 B)False

Question 8

Extensive research has shown that high-trust relationships lead to inferior, less efficient work outcomes.

Accepted Answer

A) True 
 B)False

Question 9

What is the relationship between honesty and competition?

Accepted Answer

A)   Too much honesty destroys competition.
B)   Businesses must commit fraud to compete.
C)   Truly honest businesses do not need to compete.
D)   Honesty and competition have no relationship.
E)   Honesty encourages competition on merit.F) A) and B)
G) A) and E)

Question 10

The Daily News just hired five young reporters. Which new employee has the most competence?

Accepted Answer

A)   Kate, who made top grades in journalism at a prestigious university and then traveled for a year
B)   Giorgio, who has a degree in English and has published three stories in literary magazines
C)   Helena, who earned a journalism degree and interned at a local newspaper for two summers
D)   Bill, who earned a degree in philosophy and spent a year writing for a school newspaper
E)   Becca, who made top grades at a small college and graduated with a degree in EnglishF) A) and B)
G) B) and C)

Question 11

An individual who demonstrates that he or she cares about the needs of others is more likely to be seen as having credibility than someone who is self-centered.

Accepted Answer

A) True 
 B)False

Question 12

The FAIR test fails to help a person evaluate whether he or she is hiding information in business communications.

Accepted Answer

A) True 
 B)False

Question 13

Frank wants to create a more transparent workplace. He can do so by letting his employees know he is available to talk and reporting the steps he has taken to address their concerns.

Accepted Answer

A) True 
 B)False

Question 14

During performance evaluations, Jana is consistently praised for her ability to see how customers might view the services that her company offers. What does this characteristic of Jana's demonstrate?

Accepted Answer

A)   caring
B)   competence
C)   expertise
D)   transparency
E)   characterF) B) and E)
G) A) and E)

Question 15

Why should a business take a stakeholder view of groups in society that are not part of the company and do not use the company's products or services?

Accepted Answer

A sense of accountability implies an obl...

Exam 1: Establishing Credibility

What is the relationship between honesty and competition?

Correct Answer
verified

What type of company is required to have a code of ethics available to all employees?

Correct Answer
verified

Extensive research has shown that high-trust relationships lead to inferior, less efficient work outcomes.

Correct Answer
verified

Frank wants to create a more transparent workplace. He can do so by letting his employees know he is available to talk and reporting the steps he has taken to address their concerns.

Correct Answer
verified

Why should a business take a stakeholder view of groups in society that are not part of the company and do not use the company's products or services?

Correct Answer
verified
A sense of accountability implies an obl...
View Answer

People who cheat in school are more likely to cheat in the workplace.

Correct Answer
verified

The Daily News just hired five young reporters. Which new employee has the most competence?

Correct Answer
verified

An individual who demonstrates that he or she cares about the needs of others is more likely to be seen as having credibility than someone who is self-centered.

Correct Answer
verified

Effective communicators gain trust by connecting with others.

Correct Answer
verified

Julio pursues business opportunities aggressively because he believes that doing nothing can be very costly. Julio demonstrates a focus on action.

Correct Answer
verified

When Gerda examined her most recent memo, she reached the following conclusions. Which of them indicates an area where she failed to pass the FAIR test?

Correct Answer
verified

Brad is the chief financial officer of his company. At the annual meeting, he gives a presentation that contains only positive financial news even though the company had a lay-off in the previous year. What impact is Brad's presentation likely to have on the employees?

Correct Answer
verified

Which of the following is true of corporate values?

Correct Answer
verified

During performance evaluations, Jana is consistently praised for her ability to see how customers might view the services that her company offers. What does this characteristic of Jana's demonstrate?

Correct Answer
verified

The FAIR test fails to help a person evaluate whether he or she is hiding information in business communications.

Correct Answer
verified

Exam 1: Establishing Credibility

What is the relationship between honesty and competition?

Correct AnswerverifiedShow Answer

What type of company is required to have a code of ethics available to all employees?

Correct AnswerverifiedShow Answer

Extensive research has shown that high-trust relationships lead to inferior, less efficient work outcomes.

Correct AnswerverifiedShow Answer

Frank wants to create a more transparent workplace. He can do so by letting his employees know he is available to talk and reporting the steps he has taken to address their concerns.

Correct AnswerverifiedShow Answer

Why should a business take a stakeholder view of groups in society that are not part of the company and do not use the company's products or services?

Correct AnswerverifiedA sense of accountability implies an obl...View AnswerShow Answer

People who cheat in school are more likely to cheat in the workplace.

Correct AnswerverifiedShow Answer

The Daily News just hired five young reporters. Which new employee has the most competence?

Correct AnswerverifiedShow Answer

An individual who demonstrates that he or she cares about the needs of others is more likely to be seen as having credibility than someone who is self-centered.

Correct AnswerverifiedShow Answer

Effective communicators gain trust by connecting with others.

Correct AnswerverifiedShow Answer

Julio pursues business opportunities aggressively because he believes that doing nothing can be very costly. Julio demonstrates a focus on action.

Correct AnswerverifiedShow Answer

When Gerda examined her most recent memo, she reached the following conclusions. Which of them indicates an area where she failed to pass the FAIR test?

Correct AnswerverifiedShow Answer

Brad is the chief financial officer of his company. At the annual meeting, he gives a presentation that contains only positive financial news even though the company had a lay-off in the previous year. What impact is Brad's presentation likely to have on the employees?

Correct AnswerverifiedShow Answer

Which of the following is true of corporate values?

Correct AnswerverifiedShow Answer

During performance evaluations, Jana is consistently praised for her ability to see how customers might view the services that her company offers. What does this characteristic of Jana's demonstrate?

Correct AnswerverifiedShow Answer

The FAIR test fails to help a person evaluate whether he or she is hiding information in business communications.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A sense of accountability implies an obl...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified