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Which of the following types of organization development interventions involves attracting good people, setting goals, and appraising and rewarding performance?


A) strategic intervention
B) technostructural intervention
C) marketing intervention
D) tactical intervention
E) human resources management intervention

F) A) and D)
G) B) and D)

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Ivan, a scientist, invented a method of using solar energy to power electrical devices. However, the cost of using the method on a large scale was prohibitive. Hence, his invention was not adopted by his target customers. The lack of _____ was the reason for the failure of his invention.


A) organizational suitability
B) technological feasibility
C) economic viability
D) social adaptability
E) political suitability

F) A) and D)
G) A) and E)

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Which of the following is an advantage of technology trading?


A) It helps a firm speed up its learning curve.
B) It enables a firm to gain control and ownership over desired technology.
C) It enables a firm to adopt the trial-and-error approach to using technologies.
D) It helps a firm gain easy access to new technology as all industries willingly share information.
E) It helps a firm gain competitive advantage in its industry.

F) A) and B)
G) A) and C)

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In today's increasingly competitive business environment, correctly _____ the organization's technology needs can fundamentally improve the organization's effectiveness.


A) estimating
B) assessing
C) guessing
D) weighing
E) outsourcing

F) A) and B)
G) D) and E)

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Rosa has developed and patented a new process for recycling plastic. A number of companies have expressed an interest in buying her company in order to gain access to the technology. If she sells her company, the buyer will be obtaining the new technology through


A) acquisition of the technology owner.
B) research partnerships and joint ventures.
C) technology trading.
D) contracted development.
E) internal development.

F) None of the above
G) D) and E)

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Bureaucracy facilitates innovation within organizations.

A) True
B) False

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Which of the following types of organization development interventions relates to enhancing organization structure and design, employee involvement, and work design?


A) technostructural intervention
B) strategic intervention
C) tactical intervention
D) human process intervention
E) human resources management intervention

F) A) and C)
G) B) and C)

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In the context of the book Built to Last, explain the "tyranny of the or" and the "genius of the and."

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Many companies, and individuals, are pla...

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Describe the essential characteristics of learning leaders.

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Learning leaders exchange knowledge free...

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_____ try to change the structure of their industries, creating a future competitive landscape of their own design.


A) Adapters
B) Continuous learning
C) Shapers
D) Change agents
E) Gatekeepers

F) B) and D)
G) All of the above

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__________ is the motivation of people to change, strengthening the new behaviors that support the change.


A) Moving
B) Unfreezing
C) Freezing
D) Refreezing
E) Enforcing

F) A) and E)
G) A) and D)

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In organizations without the skills needed to implement an innovation, even


A) certain technologies may have tremendous market applicability.
B) promising technological advances may prove disastrous.
C) internal capabilities to execute their technology strategies must be developed.
D) base strategies on core capabilities applies to technology.
E) efficiency becomes effective.

F) C) and D)
G) A) and E)

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Which of the following is best described as responding to pressure after a problem has arisen?


A) reactive change
B) proactive change
C) reverse mentoring
D) refreezing
E) reverse brainstorming

F) All of the above
G) B) and E)

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_____ is a vital route to renewable competitive advantage.


A) Continuous learning
B) Adaptation
C) Shaping
D) Change agents
E) Movement

F) A) and B)
G) A) and E)

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_____ is the tendency of managers to miss the significance of disruptive changes because they are more focused on investing in and making incremental improvements to their core profitable businesses.


A) The black swan effect
B) A fundamental attribution error
C) Survivor's syndrome
D) The glass ceiling effect
E) Innovator's dilemma

F) A) and C)
G) B) and C)

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In the context of companies trying different strategic postures to compete in an uncertain future, _____ are those who take the current industry structure and its future evolution as givens and choose where to compete.


A) shapers
B) category captains
C) adapters
D) gatekeepers
E) first-movers

F) C) and D)
G) B) and C)

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Which of the following is a disadvantage of joint ventures as a means to acquire new technology?


A) It is the most expensive and time-consuming way to develop new technology.
B) It makes a firm solely dependent on its internal development capabilities.
C) Coordination costs can be high and organizational cultures can clash, limiting the outcomes.
D) Purchase of a company can be expensive.
E) It fails to establish a new company.

F) C) and E)
G) A) and D)

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Neil, an entrepreneur and inventor, developed new software to help retail stores manage their supply chain effectively. He was able to successfully sell his software to the retail industry. However, certain unscrupulous organizations began producing cheaper versions of the software. This lowered the popularity of the original version. Which of the following factors is affected by the knock-offs?


A) organizational suitability
B) technological feasibility
C) economic viability
D) capability development
E) social adaptability

F) A) and D)
G) C) and E)

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_____ emphasizes identifying and monitoring the sources of new technologies for an industry by involving in activities like reading cutting-edge research journals and attending conferences and seminars.


A) Social audit
B) Gap analysis
C) Environmental scanning
D) Internal analysis
E) Open-book management

F) A) and C)
G) C) and D)

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When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through


A) manipulation and cooptation.
B) facilitation and support.
C) explicit and implicit coercion.
D) centralization and micromanagement.
E) negotiation and rewards.

F) None of the above
G) B) and E)

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