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Frank is managing the physical units for the company. He will rely on the


A) cash budget.
B) cost budget.
C) production budget.
D) master budget.
E) maintenance budget.

F) B) and D)
G) C) and D)

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Which of the following is a definition of control?


A) It refers to the expected performance for a given goal.
B) It is any process that directs the activities of individuals toward the achievement of organizational goals.
C) It is people's perceived likelihood that their efforts will enable them to attain their performance goals.
D) It is the process of giving people additional tasks at the same time to alleviate boredom.
E) It is the process of applying a consequence that increases the likelihood of a person repeating the behavior that led to it.

F) B) and E)
G) A) and E)

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As Frank manages the physical units for the company, he knows that he will also need to keep an eye on the _____ as his budget will also impact it.


A) master budget
B) sales budget
C) capital budget
D) cost budget
E) maintenance budget

F) A) and C)
G) A) and D)

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An) _______ is a report that shows the financial picture of a company at a given time and itemizes assets, liabilities, and stockholders' equity.


A) profit and loss statement
B) balance sheet
C) expense report
D) income statement
E) budget report

F) A) and E)
G) A) and C)

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Which of the following is a use of external audits?


A) evaluating financial stability
B) evaluating production efficiency
C) evaluating sales effectiveness
D) identifying possible mergers or acquisitions
E) identifying earnings potential

F) A) and E)
G) B) and D)

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Because Jon is the manager for the physical plants in three states, he would also need to see the _______ budget.


A) sales
B) production
C) capital
D) master
E) operational

F) All of the above
G) C) and E)

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Which of the following statements is true of market control?


A) It does not assume that the interests of the organization and individuals naturally diverge.
B) It is based on the idea that employees may share the values, expectations, and goals of the organization and act in accordance with them.
C) It includes such items as budgets, statistical reports, and performance appraisals.
D) It is most effective where tangible output can be identified.
E) It works best where tasks are certain and workers are independent.

F) A) and E)
G) None of the above

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Control systems may cause people to


A) compete.
B) cooperate.
C) resist change.
D) feel threatened.
E) feel comfortable.

F) A) and B)
G) A) and D)

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Budgetary control is the process of finding out what's being done and comparing the results with the corresponding budget data to verify accomplishments or remedy differences.

A) True
B) False

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_____ lays) out a framework for the future, and, in this sense, provide a blueprint for control.


A) Planning
B) Control systems
C) Creativity
D) Enhancing quality
E) Communication strategies

F) C) and D)
G) B) and C)

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_________ behavior occurs when employees feel forced to attempt to "beat the system."


A) Rigidly bureaucratic
B) Tactical
C) Resisting
D) Defensive
E) Myopic

F) D) and E)
G) C) and D)

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Empowering employees to make decisions implies giving up control.

A) True
B) False

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Describe the three sources from which performance data is commonly obtained.

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Performance data com...

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Write a note on the two basic types of controls that are feasible in a computer-controlled production technology.

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In computer-controll...

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Which approach to bureaucratic control is described by the first option?


A) feedback
B) feedforward
C) concurrent
D) market
E) clan

F) A) and D)
G) C) and D)

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Assessing the planning, organizing, leading, and controlling efforts of one's own organization is the essential function of


A) strategic audit.
B) feedforward control.
C) feedback control.
D) external audit.
E) internal audit.

F) B) and E)
G) A) and E)

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A _____ refers to a control system combining four sets of performance measures: financial, customer, business process, and learning and growth.


A) balanced scorecard
B) concurrent control
C) management audit
D) feedforward control
E) standard

F) A) and D)
G) B) and D)

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_____ show the relative amount of funds in the business supplied by creditors and shareholders.


A) Liquidity ratios
B) Current ratios
C) Net working capital ratios
D) Leverage ratios
E) Profitability ratios

F) A) and D)
G) A) and C)

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Which of the following is the first step in a typical control system?


A) setting performance standards
B) comparing performance against the standards
C) taking action to correct problems
D) revising standards
E) measuring performance

F) C) and E)
G) B) and C)

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Describe what is meant by budgetary controls and how they affect the budget.

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Budgetary control is one of the most wid...

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