Question 1

_____ indicate management's ability to generate a financial return on sales or investment.

Accepted Answer

A)   Liquidity ratios
B)   Leverage ratios
C)   Net working capital ratios
D)   Profitability ratios
E)   Current ratiosF) A) and E)
G) A) and D)

Question 2

Based on the given description, which of the following control systems does Eberle Health Corp. follow?

Accepted Answer

A)   bureaucratic
B)   market
C)   clan
D)   feedforward
E)   concurrentF) All of the above
G) A) and B)

Question 3

The _____ budget is essential to every business.

Accepted Answer

A)   cash
B)   sales
C)   cost
D)   production
E)   operationalF) B) and E)
G) C) and E)

Question 4

External audits are useful for preliminary control because they

Accepted Answer

A)   can assess what a company has done for itself.
B)   review a company's past, present, and future.
C)   can evaluate how a company has served its customers of its goods or services.
D)   can prevent problems from occurring.
E)   are more satisfying as operators benefit by having a more enriched job.F) B) and E)
G) None of the above

Question 5

Dave noticed a pattern at the annual budgeting session of his company. Mid-level managers were asking for unrealistically high budgets while top management was attempting to limit budgets under last year's actual expenditures. The management's strategies are referred to as

Accepted Answer

A)   budget breakdowns.
B)   bureaucratic budgeting.
C)   budget resistance.
D)   tactical behaviors.
E)   rigid behaviors.F) C) and D)
G) A) and D)

Question 6

The use of market control mechanisms has been criticized by those who believe that

Accepted Answer

A)   they rely too heavily on rules and procedures.
B)   economic measures do not adequately reflect the complete value of an organization.
C)   they are too dependent on the organizational culture.
D)   economic measures are the only reflection of environmental sustainability.
E)   decision making and power are too centralized when they are in use.F) A) and B)
G) B) and E)

Question 7

Which of the following is true of managing in an empowered world?

Accepted Answer

A)   "High-flex" organizations are based on obedience.
B)   Team performance and adding value to the customer should be emphasized.
C)   Information must police decision making.
D)   Close supervision, checks, and balances are recommended.
E)   Emphasis should be put on managing by numbers.F) A) and D)
G) C) and E)

Question 8

A company enforced a rule that employees were required to submit their cell phones for safekeeping before entering their work bay. Employees followed the rule in order to avoid getting into trouble with the management. As a result, many of them missed important phone calls from their clients/customers. This scenario is an example of

Accepted Answer

A)   market control.
B)   management myopia.
C)   dysfunctional behavior.
D)   rigid bureaucratic behavior.
E)   resistance to control.F) C) and D)
G) B) and D)

Question 9

The chief financial officer CFO) needs to be more concerned with details than with recommending adjustments when needed.

Accepted Answer

A) True 
 B)False

Question 10

The control process used while plans are being carried out, including directing, monitoring, and fine-tuning activities as they are performed, is known as _____ control.

Accepted Answer

A)   feedback
B)   concurrent
C)   accounting
D)   budget
E)   feedforwardF) A) and B)
G) D) and E)

Question 11

Some means of control are necessary because once managers form plans and strategies,

Accepted Answer

A)   they must ensure that the marketing strategies are reflective of the old product.
B)   they must ensure that employees take steps to solve problems.
C)   they must ensure that the plans are carried out.
D)   they must ensure that management is creative.
E)   they must ensure that communication is clear.F) A) and E)
G) B) and D)

Question 12

What are the four major steps of the control process?

Accepted Answer

A typical ...

Question 13

______ price is charged by one unit in an organization for a good or service that it supplies to another unit in the same organization.

Accepted Answer

A)   Substitute
B)   Transfer
C)   Department
D)   Organizational
E)   BudgetF) A) and E)
G) B) and C)

Question 14

Which of the following relationships is true?

Accepted Answer

A)   assets + liabilities + stockholders' equity = 0
B)   assets + liabilities = stockholders' equity
C)   assets = liabilities + stockholders' equity
D)   assets + stockholders' equity = liabilities
E)   assets = liabilities - stockholders' equityF) None of the above
G) B) and E)

Question 15

Employees often _____ as diversified companies are repeatedly bought and sold based on market controls.

Accepted Answer

A)   suffer
B)   benefit
C)   surrender
D)   grieve
E)   thriveF) A) and E)
G) B) and C)

Question 16

Addison fails to consider how her management affects real-world company behavior. She does not see that she is practicing the "deadly sin" of

Accepted Answer

A)   narcissism.
B)   frivolity.
C)   pettiness.
D)   inanity.
E)   vanity.F) C) and E)
G) A) and D)

Question 17

Which of the following statements is true of Six Sigma?

Accepted Answer

A)   The system was developed by General Electric.
B)   It is designed to choose the correct organizational process for a job.
C)   The lower the sigma number, the lower is the level of defects.
D)   It indicates how often defects in a process are likely to occur.
E)   It always improves the bottom line.F) A) and E)
G) C) and E)

Question 18

What are the reasons people strongly resist control systems?

Accepted Answer

Often people strongl...

Question 19

Describe the three broad strategies for achieving organizational control.

Accepted Answer

According to William Ouchi of ...

Question 20

At a town hall meeting, the CEO of a company spoke energetically about adopting cost-cutting measures due to the recent economic slump. However, a few days later, the employees found out that the CEO had gone on an exotic vacation using funds from the company. Which of the following is true about this company?

Accepted Answer

A)   Key data are not measured and reported in a timely manner.
B)   Reviews are not held periodically.
C)   Employees are unclear about what needs to be achieved.
D)   Senior managers set a bad example, implying a lack of control.
E)   The firm's expectations are not established in writing.F) None of the above
G) A) and C)

Exam 14: Managerial Control

Employees often _____ as diversified companies are repeatedly bought and sold based on market controls.

Correct Answer
verified

Addison fails to consider how her management affects real-world company behavior. She does not see that she is practicing the "deadly sin" of

Correct Answer
verified

Describe the three broad strategies for achieving organizational control.

Correct Answer
verified
According to William Ouchi of ...
View Answer

Which of the following relationships is true?

Correct Answer
verified

Correct Answer
verified

What are the reasons people strongly resist control systems?

Correct Answer
verified
Often people strongl...
View Answer

External audits are useful for preliminary control because they

Correct Answer
verified

Correct Answer
verified

What are the four major steps of the control process?

Correct Answer
verified
A typical ...
View Answer

Dave noticed a pattern at the annual budgeting session of his company. Mid-level managers were asking for unrealistically high budgets while top management was attempting to limit budgets under last year's actual expenditures. The management's strategies are referred to as

Correct Answer
verified

The control process used while plans are being carried out, including directing, monitoring, and fine-tuning activities as they are performed, is known as _____ control.

Correct Answer
verified

The _____ budget is essential to every business.

Correct Answer
verified

The chief financial officer CFO) needs to be more concerned with details than with recommending adjustments when needed.

Correct Answer
verified

______ price is charged by one unit in an organization for a good or service that it supplies to another unit in the same organization.

Correct Answer
verified

The use of market control mechanisms has been criticized by those who believe that

Correct Answer
verified

Some means of control are necessary because once managers form plans and strategies,

Correct Answer
verified

Which of the following statements is true of Six Sigma?

Correct Answer
verified

Which of the following is true of managing in an empowered world?

Correct Answer
verified

_____ indicate management's ability to generate a financial return on sales or investment.

Correct Answer
verified

Based on the given description, which of the following control systems does Eberle Health Corp. follow?

Correct Answer
verified

Exam 14: Managerial Control

Employees often _____ as diversified companies are repeatedly bought and sold based on market controls.

Correct AnswerverifiedShow Answer

Addison fails to consider how her management affects real-world company behavior. She does not see that she is practicing the "deadly sin" of

Correct AnswerverifiedShow Answer

Describe the three broad strategies for achieving organizational control.

Correct AnswerverifiedAccording to William Ouchi of ...View AnswerShow Answer

Which of the following relationships is true?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What are the reasons people strongly resist control systems?

Correct AnswerverifiedOften people strongl...View AnswerShow Answer

External audits are useful for preliminary control because they

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What are the four major steps of the control process?

Correct AnswerverifiedA typical ...View AnswerShow Answer

Dave noticed a pattern at the annual budgeting session of his company. Mid-level managers were asking for unrealistically high budgets while top management was attempting to limit budgets under last year's actual expenditures. The management's strategies are referred to as

Correct AnswerverifiedShow Answer

The control process used while plans are being carried out, including directing, monitoring, and fine-tuning activities as they are performed, is known as _____ control.

Correct AnswerverifiedShow Answer

The _____ budget is essential to every business.

Correct AnswerverifiedShow Answer

The chief financial officer CFO) needs to be more concerned with details than with recommending adjustments when needed.

Correct AnswerverifiedShow Answer

______ price is charged by one unit in an organization for a good or service that it supplies to another unit in the same organization.

Correct AnswerverifiedShow Answer

The use of market control mechanisms has been criticized by those who believe that

Correct AnswerverifiedShow Answer

Some means of control are necessary because once managers form plans and strategies,

Correct AnswerverifiedShow Answer

Which of the following statements is true of Six Sigma?

Correct AnswerverifiedShow Answer

Which of the following is true of managing in an empowered world?

Correct AnswerverifiedShow Answer

_____ indicate management's ability to generate a financial return on sales or investment.

Correct AnswerverifiedShow Answer

Based on the given description, which of the following control systems does Eberle Health Corp. follow?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
verified
According to William Ouchi of ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Often people strongl...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A typical ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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