FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 13: Communicating

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 31

Essay

Review LaterAdd Note

Review Later

Discuss the important functions of horizontal communication.

Correct Answer

verified

Horizontal communica...

View Answer

Show Answer

Question 32

True/False

Review LaterAdd Note

Review Later

If no boundaries separate people, jobs, processes, and places, then ideas, information, decisions, and actions can move to where they are most needed.

A) True
B) False

Correct Answer

verified

Show Answer

Question 33

Multiple Choice

Review LaterAdd Note

Face-to-face discussions, telephone conversations, and formal presentations are examples of

Describe the characteristics of a boundaryless organization.

What are the four things that should be done for effective communication?

Kiera requested Ronald, her manager, for an extended break from work because she wanted to take a three-month course in gemology. However, Ronald refused to grant her leave. He explained to Kiera in a face-to-face meeting that there were too many projects with deadlines nearing, and he could not afford to let employees take long breaks. Although argumentative at first, Kiera understood the problem and consented to stay and work. Which of the following is a reason why oral communication was more appropriate than written communication for Ronald to use in this situation?

Even before it begins, in _____ negotiators distrust one another more than in face-to-face negotiations.

E-mail is less suitable for sharing all of the following expect

Discuss 10 ways in which listening can be improved.

A company shares its financial goals, income statements, budgets, sales, forecasts, and other relevant data about company performance and prospects with all its employees. This company engages in the practice of

_______ is the degree to which a communication channel conveys information.

Laura, a manager, has to fire an employee who has consistently performed poorly. She wants the situation to be handled as sensitively as possible, without hurting the employee's feelings and self-confidence. Which of the following modes of communication would be most appropriate in this situation?

Sharing strategic plans and financial information with employees could lead to leaks to competitors or to employee dissatisfaction with compensation.

Kelly was instructed by her manager, Ira, during a coffee break not to share an e-mail with anyone since it contained proprietary information. Later, another manager, Jon, asked her to forward that e-mail since it was related to the work he was doing. He told Kelly that Ira had approved of him using the e-mail. Without asking for a written request, Kelly forwarded the e-mail to Jon. When Ira discovered this, she held Kelly responsible for insubordination and refused to believe her story. In the context of the communication between Jon and Kelly, which of the following is a disadvantage of oral communication that led to Kelly's difficult situation?

_______ is a transmission of information wherein the receiver of a message provides feedback and the sender is receptive to the feedback.

What are the advantages and disadvantages of written communication?

Although organizations rely heavily on computer-aided communication for group decision making, face-to-face groups have all the following characteristics expect

What are the advantages and disadvantages of two-way communication over one-way communication?

The human tendencies to filter and perceive subjectivity underlie much of the _____ communication.

True two-way communication means not only that a receiver provides feedback but also that the sender is receptive to the feedback.