Question 1

Which of the following holds true for a new team work environment?

Accepted Answer

A)   Risk taking is discouraged and punished.
B)   Rewards are based on individual performance and contributions to team performance.
C)   Most information is "management property."
D)   Training for nonmanagers primarily focuses on technical skills.
E)   Teams are created to promote groupthink among the members.F) A) and B)
G) A) and C)

Question 2

When trust is low, team members may spend more time trying to influence team dynamics to protect their own interests than performing their actual jobs.

Accepted Answer

A) True 
 B)False

Question 3

When most people think of teams in organizations, they are thinking of

Accepted Answer

A)   project and development teams.
B)   parallel teams.
C)   work teams.
D)   management teams.
E)   autonomous teams.F) B) and D)
G) C) and E)

Question 4

_____ occurs when a tightly knit team is so cooperative that agreeing with one another's opinions and refraining from criticizing others' ideas become norms.

Accepted Answer

A)   Constructive disagreement
B)   Reverse mentoring
C)   Groupthink
D)   Cognitive dissonance
E)   BrainstormingF) A) and E)
G) All of the above

Question 5

When teams must obtain clearance from others before they act, a _____ is created.

Accepted Answer

A)   service relationship
B)   work flow relationship
C)   liaison relationship
D)   stabilization relationship
E)   procedural relationshipF) A) and D)
G) C) and E)

Question 6

A _______ is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.

Accepted Answer

A)   team
B)   population
C)   system
D)   sample
E)   groupF) C) and D)
G) A) and B)

Question 7

Which of the following working relationships develops when people not directly in the chain of command evaluate the methods and performances of other teams?

Accepted Answer

A)   service relationship
B)   work flow relationship
C)   liaison relationship
D)   audit relationship
E)   advisory relationshipF) B) and E)
G) A) and C)

Question 8

Which of the following is true of work teams?

Accepted Answer

A)   They operate separately from the regular work structure of the firm on a temporary basis.
B)   They typically are well defined and a clear part of the formal organizational structure.
C)   They are the least common types of teams found in organizations.
D)   They only exist in a traditional work environment.
E)   They are not directly involved in manufacturing or providing services, but they support other teams that are involved in these activities.F) A) and E)
G) C) and D)

Question 9

Which of the following differentiates a group from a team?

Accepted Answer

A)   Teams hold their members individually accountable for achieving performance improvements.
B)   Groups do not require their members to interact.
C)   Groups do not necessarily perform as a unit.
D)   Teams usually do not require their members to agree on a common goal to be achieved.
E)   Teams are usually formed of a large number of people.F) None of the above
G) C) and D)

Question 10

_____ operate separately from the regular work structure of the firm on a temporary basis.

Accepted Answer

A)   Management teams
B)   Parallel teams
C)   Work teams
D)   Focus groups
E)   Staff departmentsF) All of the above
G) None of the above

Question 11

_____ refers to a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.

Accepted Answer

A)   Gatekeeping
B)   Probing
C)   Divesting
D)   Informing
E)   ParadingF) B) and D)
G) D) and E)

Question 12

In _____, the first-line manager plans, organizes staffs, directs, and controls them, and other groups provide support activities, including quality control and maintenance.

Accepted Answer

A)   autonomous work groups
B)   self-designing teams
C)   self-managed teams
D)   traditional work groups
E)   semiautonomous work groupsF) C) and D)
G) B) and E)

Question 13

Elaborate on the responsibilities of team leaders.

Accepted Answer

At the team leadership level, the team l...

Question 14

What are the characteristics of a traditional work environment?

Accepted Answer

The characteristics ...

Question 15

During the _____ stage, group members attempt to lay the ground rules for what types of behavior are acceptable.

Accepted Answer

A)   forming
B)   storming
C)   norming
D)   performing
E)   evaluationF) B) and E)
G) A) and D)

Question 16

_____ is a style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interests.

Accepted Answer

A)   Compromise
B)   Competing
C)   Avoidance
D)   Collaboration
E)   AccommodationF) A) and B)
G) A) and C)

Question 17

To ensure that a team is successful, it is important for the team leader to

Accepted Answer

A)   seek the inputs of all members.
B)   allow groupthink within the team.
C)   reduce trust between its members.
D)   practice supervisory leadership.
E)   ensure that team members obtain permission for every innovative idea.F) A) and E)
G) None of the above

Question 18

Groups always keep progressing from one stage of team leadership to the other; they never remain at any level for a long time.

Accepted Answer

A) True 
 B)False

Exam 12: Teamwork

Groups always keep progressing from one stage of team leadership to the other; they never remain at any level for a long time.

Correct Answer
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Elaborate on the responsibilities of team leaders.

Correct Answer
verified
At the team leadership level, the team l...
View Answer

Which of the following differentiates a group from a team?

Correct Answer
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To ensure that a team is successful, it is important for the team leader to

Correct Answer
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_____ operate separately from the regular work structure of the firm on a temporary basis.

Correct Answer
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What are the characteristics of a traditional work environment?

Correct Answer
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The characteristics ...
View Answer

_____ refers to a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.

Correct Answer
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When trust is low, team members may spend more time trying to influence team dynamics to protect their own interests than performing their actual jobs.

Correct Answer
verified

Which of the following working relationships develops when people not directly in the chain of command evaluate the methods and performances of other teams?

Correct Answer
verified

When teams must obtain clearance from others before they act, a _____ is created.

Correct Answer
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Which of the following is true of work teams?

Correct Answer
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Which of the following holds true for a new team work environment?

Correct Answer
verified

_____ occurs when a tightly knit team is so cooperative that agreeing with one another's opinions and refraining from criticizing others' ideas become norms.

Correct Answer
verified

A _______ is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.

Correct Answer
verified

In _____, the first-line manager plans, organizes staffs, directs, and controls them, and other groups provide support activities, including quality control and maintenance.

Correct Answer
verified

When most people think of teams in organizations, they are thinking of

Correct Answer
verified

_____ is a style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interests.

Correct Answer
verified

During the _____ stage, group members attempt to lay the ground rules for what types of behavior are acceptable.

Correct Answer
verified

Exam 12: Teamwork

Groups always keep progressing from one stage of team leadership to the other; they never remain at any level for a long time.

Correct AnswerverifiedShow Answer

Elaborate on the responsibilities of team leaders.

Correct AnswerverifiedAt the team leadership level, the team l...View AnswerShow Answer

Which of the following differentiates a group from a team?

Correct AnswerverifiedShow Answer

To ensure that a team is successful, it is important for the team leader to

Correct AnswerverifiedShow Answer

_____ operate separately from the regular work structure of the firm on a temporary basis.

Correct AnswerverifiedShow Answer

What are the characteristics of a traditional work environment?

Correct AnswerverifiedThe characteristics ...View AnswerShow Answer

_____ refers to a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.

Correct AnswerverifiedShow Answer

When trust is low, team members may spend more time trying to influence team dynamics to protect their own interests than performing their actual jobs.

Correct AnswerverifiedShow Answer

Which of the following working relationships develops when people not directly in the chain of command evaluate the methods and performances of other teams?

Correct AnswerverifiedShow Answer

When teams must obtain clearance from others before they act, a _____ is created.

Correct AnswerverifiedShow Answer

Which of the following is true of work teams?

Correct AnswerverifiedShow Answer

Which of the following holds true for a new team work environment?

Correct AnswerverifiedShow Answer

_____ occurs when a tightly knit team is so cooperative that agreeing with one another's opinions and refraining from criticizing others' ideas become norms.

Correct AnswerverifiedShow Answer

A _______ is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.

Correct AnswerverifiedShow Answer

In _____, the first-line manager plans, organizes staffs, directs, and controls them, and other groups provide support activities, including quality control and maintenance.

Correct AnswerverifiedShow Answer

When most people think of teams in organizations, they are thinking of

Correct AnswerverifiedShow Answer

_____ is a style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interests.

Correct AnswerverifiedShow Answer

During the _____ stage, group members attempt to lay the ground rules for what types of behavior are acceptable.

Correct AnswerverifiedShow Answer

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At the team leadership level, the team l...
View Answer

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The characteristics ...
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