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Both categories of harassment, quid pro quo and hostile environment, violate _____, regardless of the sex of the harasser and the victim.


A) Americans with Disabilities Act
B) Fair Labor Standards Act
C) Title VII of the Civil Rights Act of 1964
D) Labor-Management Reporting and Disclosure Act
E) Equal Employment Opportunity Act

F) C) and D)
G) A) and B)

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In the context of _____ at the workplace, hostile environment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.


A) sexual harassment
B) nepotism
C) quid pro quo
D) whistleblowing
E) racism

F) A) and B)
G) A) and C)

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Component 3, as described in Scenario B, is an example of


A) job rotation.
B) job sharing.
C) awareness building.
D) flexible work arrangements.
E) work study analysis.

F) A) and E)
G) B) and E)

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Employers who have adopted onsite child care report decreased turnover, decreased absenteeism, and improved morale.

A) True
B) False

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How do businesses benefit by hiring physically disabled people?


A) Their costs will reduce as they do not have pay salaries to such employees.
B) They can avail tax credits.
C) They are exempted from paying interests on the loans borrowed.
D) They can legally support the glass ceiling effect.
E) They will never experience a financial loss.

F) A) and D)
G) All of the above

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Which of the following is considered a disability under Americans with Disabilities Act ADA) ?


A) Chicken pox
B) Conjunctivitis
C) Alcoholism
D) Sinus infection
E) Influenza

F) C) and E)
G) None of the above

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Future trends in the labor force include an) :


A) smaller labor force.
B) inexperienced labor force.
C) more homogenous labor force.
D) younger labor force.
E) less specialized labor force.

F) B) and C)
G) B) and E)

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In monolithic organizations


A) minorities primarily hold low-status jobs.
B) minority members identify strongly with the company.
C) minority members need not adopt the norms of the majority to survive.
D) cultural integration is very high.
E) discrimination and prejudice are almost non-existent.

F) B) and C)
G) D) and E)

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Do you think organizations should hire disabled employees? Give reasons to support your answer.

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Answers may vary. A student wh...

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Which of the following is one of the disadvantages commonly associated with a diversified workforce?


A) reduced organizational flexibility
B) increased groupthink
C) increased communication problems
D) enhanced cohesiveness
E) reduced creativity and innovation

F) B) and C)
G) A) and E)

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To correct the past exclusion of women and minorities, companies introduced _____ special efforts to recruit and hire qualified members of groups that have been discriminated against in the past.


A) ethnocentrism
B) affirmative action
C) groupthink
D) social audits
E) class action suits

F) A) and E)
G) D) and E)

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Ryan, as part of his recent promotion, attended a training program that focused on issues like active listening, mentoring, and giving feedback. The training program required Ryan to participate in exercises that focused on these areas along with other managers and employees. Ryan found the seminar to be very helpful in pointing out the different approaches preferred by people from different backgrounds. This type of instruction is common in diversity training and is referred to as


A) reverse mentoring.
B) skill building.
C) gap analysis.
D) awareness building.
E) homogeneity training.

F) C) and D)
G) B) and E)

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An invisible barrier that makes it difficult for certain groups, such as minorities and women, to move beyond a certain level in the organizational hierarchy is referred to as the


A) span of control.
B) glass ceiling.
C) service gap.
D) value chain.
E) Gini index.

F) B) and C)
G) A) and B)

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Discuss the problem of sexual harassment at the workplace. What can organizations do to manage this problem?

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Answers may vary. Any form of unwelcome ...

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_____ form the largest unemployed minority population in the United States.


A) People with disabilities
B) Young adults
C) Asians
D) Catholics
E) Married individuals

F) B) and C)
G) A) and D)

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According to the Americans with Disabilities Act ADA) , a disability is strictly defined as


A) a physical impairment that precludes someone from working.
B) a disabling condition that makes a person highly dependent on others.
C) a physical or mental impairment that substantially limits a major life activity.
D) a condition in which a person is paralyzed.
E) the contraction of a disease that is contagious or epidemic.

F) None of the above
G) C) and E)

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The "Stay and Gain" program appears to be designed to


A) attract and retain talented employees.
B) increase instances of groupthink.
C) create a monolithic organization.
D) increase ethnocentrism in employees.
E) promote glass ceiling effect.

F) B) and E)
G) A) and D)

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A study by the Department of Labor's Glass Ceiling Institute showed that


A) the stock performance of firms that were high performers on diversity-related goals was over twice as high as that of other firms.
B) companies with diverse work teams are more likely to succumb to groupthink.
C) the cohesiveness among employees was significantly high in organizations that had a diverse workforce.
D) companies with the highest percentage of women among senior managers had a significantly lower return to shareholders than companies with the lowest percentage.
E) organizations with a diverse workforce lack flexibility and creativity when compared to other firms.

F) A) and E)
G) C) and E)

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Which of the following is one of the goals of diversity training?


A) maintaining a homogenous team
B) identifying and reducing hidden biases toward minority groups
C) increasing instances of groupthink
D) decreasing cultural integration
E) encouraging minority group members to adopt the norms of the majority

F) C) and D)
G) A) and B)

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Discuss the challenges of a diverse workforce.

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Some of the challeng...

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