Question 1

The ISO 9001 standards apply to

Accepted Answer

A)   management systems at any organization.
B)   nine principles.
C)   managers determining what resources they need.
D)   a formal relationship created with the purpose of joint pursuit of mutual goals.
E)   many products, materials and processes.F) C) and D)
G) B) and C)

Question 2

The organization chart depicts the

Accepted Answer

A)   geographical location of the different branches of a business.
B)   positions in the firm and the way they are arranged.
C)   office assignments by area of the firm.
D)   responsibilities of each job specification.
E)   phone numbers for each employee.F) A) and C)
G) C) and D)

Question 3

The _____ step in effective delegation of work responsibilities is selecting the person to whom one will delegate the work.

Accepted Answer

A)   first
B)   second
C)   third
D)   fourth
E)   fifthF) C) and E)
G) B) and E)

Question 4

In an organization, _____ may be valuable when departments have different priorities or conflicting goals, which need to be mediated by top management.

Accepted Answer

A)   decentralization
B)   wide spans of control
C)   external locus of control
D)   standardization
E)   centralizationF) A) and E)
G) A) and D)

Question 5

Which of the following is an advantage of delegation?

Accepted Answer

A)   It allows managers to exercise close supervisory control.
B)   It helps managers to escape their own responsibilities.
C)   It conserves managers' most valuable asset-their time.
D)   It increases managers' influence over their subordinates.
E)   It makes subordinates less responsible and accountable.F) All of the above
G) B) and E)

Question 6

______, in organizational integration, means establishing common routines and operating procedures that apply uniformly to everyone.

Accepted Answer

A)   Specialization
B)   Unity-of-command
C)   Mutual adjustment
D)   Authorization
E)   StandardizationF) B) and C)
G) C) and D)

Question 7

To be successful, partners in a strategic alliance must pay attention to human relationships.

Accepted Answer

A) True 
 B)False

Question 8

The unity-of-command principle states that a person should have

Accepted Answer

A)   multiple managers.
B)   only one boss.
C)   no boss.
D)   only two bosses.
E)   several bosses.F) A) and C)
G) C) and E)

Question 9

Learning organizations share ideas throughout the organization via all of the following except

Accepted Answer

A)   reports.
B)   information systems.
C)   formal discussions.
D)   site visits.
E)   education and training.F) A) and C)
G) A) and B)

Question 10

Which of the following is true of a network organization?

Accepted Answer

A)   A network organization limits the amount of information shared between its members.
B)   In a network organization, the technical specialization of the functional structure is absent.
C)   A network organization lacks the market responsiveness of the product structure.
D)   In a network organization, managers within the organization interact closely with members outside it.
E)   A network organization is a single firm in which jobs are specialized and grouped according to business functions.F) D) and E)
G) All of the above

Question 11

Which of the following is a disadvantage of a matrix organization?

Accepted Answer

A)   Managers who share subordinates may jockey for power.
B)   People may care more about their own function than about the company as a whole.
C)   Higher management levels are overloaded with operational decisions.
D)   Resource utilization becomes inefficient because resources are not shared.
E)   Employees may fail to focus on overall product quality and customer satisfaction.F) B) and C)
G) All of the above

Question 12

In the context of integration, which of the following is true of the findings of Lawrence and Lorsch?

Accepted Answer

A)   The more highly differentiated the firm, the lesser the need for integration among its units.
B)   Focusing on integration may speed up innovation for a while in an organization.
C)   Highly differentiated firms were more likely to fail in a complex environment if they failed to integrate their activities adequately.
D)   Companies with more structural integration were more likely to introduce new products soon after acquisition.
E)   A firm's ability to launch new products is independent of its structural integration.F) B) and E)
G) A) and B)

Question 13

Compare and contrast the roles of stockholders, board of directors, and brokers.

Accepted Answer

Stockholders elect a board of directors ...

Question 14

An employee who has _______ is supposed to carry out specified tasks.

Accepted Answer

A)   responsibility
B)   authority
C)   coordination
D)   unity-of-command
E)   span of controlF) C) and D)
G) B) and E)

Question 15

In the present situation at Sugar Sprinkles, you will have to rely more on _____ to get your work done.

Accepted Answer

A)   centralized decision making
B)   external locus of control
C)   authority
D)   informal influence tactics
E)   standardizationF) D) and E)
G) A) and D)

Question 16

Compare and contrast centralized and decentralized organizations.

Accepted Answer

A centralized organization is one in whi...

Question 17

Define a learning organization and then give at least two examples defending how they meet the definition.

Accepted Answer

Learning organizations share ideas throu...

Question 18

In the context of Scenario B, Derek works for a _____ organization.

Accepted Answer

A)   functional
B)   divisional
C)   network
D)   traditional
E)   matrixF) C) and E)
G) B) and E)

Question 19

The ISO 9001 standards apply to management systems at any organization and address _____ principles.

Accepted Answer

A)   seven
B)   eight
C)   nine
D)   ten
E)   elevenF) A) and B)
G) A) and C)

Question 20

In _____ organizations, more decisions are made at lower levels of management.

Accepted Answer

A)   tall
B)   formal
C)   mechanistic
D)   decentralized
E)   narrowF) A) and D)
G) A) and C)

Exam 7: Organizing for Success

In an organization, _____ may be valuable when departments have different priorities or conflicting goals, which need to be mediated by top management.

Correct AnswerverifiedShow Answer

The ISO 9001 standards apply to

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In the context of Scenario B, Derek works for a _____ organization.

Correct AnswerverifiedShow Answer

Learning organizations share ideas throughout the organization via all of the following except

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In the present situation at Sugar Sprinkles, you will have to rely more on _____ to get your work done.

Correct AnswerverifiedShow Answer

The _____ step in effective delegation of work responsibilities is selecting the person to whom one will delegate the work.

Correct AnswerverifiedShow Answer

The unity-of-command principle states that a person should have

Correct AnswerverifiedShow Answer

To be successful, partners in a strategic alliance must pay attention to human relationships.

Correct AnswerverifiedShow Answer

The organization chart depicts the

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Which of the following is true of a network organization?

Correct AnswerverifiedShow Answer

Compare and contrast the roles of stockholders, board of directors, and brokers.

Correct AnswerverifiedStockholders elect a board of directors ...View AnswerShow Answer

In the context of integration, which of the following is true of the findings of Lawrence and Lorsch?

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Which of the following is an advantage of delegation?

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An employee who has _______ is supposed to carry out specified tasks.

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In _____ organizations, more decisions are made at lower levels of management.

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______, in organizational integration, means establishing common routines and operating procedures that apply uniformly to everyone.

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Define a learning organization and then give at least two examples defending how they meet the definition.

Correct AnswerverifiedLearning organizations share ideas throu...View AnswerShow Answer

Which of the following is a disadvantage of a matrix organization?

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Compare and contrast centralized and decentralized organizations.

Correct AnswerverifiedA centralized organization is one in whi...View AnswerShow Answer

The ISO 9001 standards apply to management systems at any organization and address _____ principles.

Correct AnswerverifiedShow Answer

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Stockholders elect a board of directors ...
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Learning organizations share ideas throu...
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A centralized organization is one in whi...
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