Question 1

Taylor's theory is criticized because it

Accepted Answer

A)   ignored job-related social and psychological factors by emphasizing only money as a worker incentive.
B)   was vested in too many people.
C)   was too simplistic to be applicable to the real world.
D)   treated the principles as universal truths for management.
E)   promoted a unity of interest between employees and management.F) None of the above
G) All of the above

Question 2

Which is the correct statement about the sociotechnical systems theory?

Accepted Answer

A)   Most organizations did not adopt the sociotechnical systems theory for management problems until the year 2000.
B)   It was the first major approach to emphasize informal work relationships and worker satisfaction.
C)   It was developed in the early 1950s by researchers from the London-based Tavistock Institute of Human Relations.
D)   It emphasized the perspective of senior managers within an organization.
E)   It emphasized a structured, formal network of relationships among specialized positions in an organization.F) A) and B)
G) A) and E)

Question 3

What was Henry L. Gantt's contribution to scientific management?

Accepted Answer

Henry L. Gantt expanded on the piecerate...

Question 4

The values, goals, skills, and attitudes of managers and workers in an organization are examples of

Accepted Answer

A)   inventories.
B)   outputs.
C)   esprit de corps.
D)   tasks.
E)   contingencies.F) A) and C)
G) B) and E)

Question 5

Which of the following approaches to management was criticized for being too simplistic, for a belief that a happy worker was a productive worker?

Accepted Answer

A)   scientific management approach
B)   systematic management approach
C)   bureaucratic approach
D)   human relations approach
E)   administrative management approachF) D) and E)
G) C) and E)

Question 6

In the context of Scenario A, which of the following is true of the organizational structure of Madill Corp.?

Accepted Answer

A)   employee loyalty and longevity is promoted.
B)   a unity of interests between employees and management is promoted.
C)   employees are encouraged to act on their own in support of the organization's direction.
D)   a chain of command or hierarchy is well established.
E)   efforts that support the organization's direction are systematically rewarded.F) None of the above
G) A) and D)

Question 7

In the systems theory, understanding _____ helps a manager know which sets of circumstances dictate which management actions.

Accepted Answer

A)   inputs
B)   physical needs
C)   economies
D)   contingencies
E)   outputsF) B) and D)
G) A) and B)

Question 8

As a key element of _______ approach, the principle of the piecerate system primarily promoted the use of standardized workplaces that were hygienic and safe.

Accepted Answer

A)   Adam Smith's
B)   Frederick Taylor's
C)   Henri Fayol's
D)   Max Weber's
E)   Douglas McGregor'sF) A) and B)
G) A) and E)

Question 9

_____ is a classical management approach that attempted to build into operations the specific procedures and processes that would ensure coordination of effort to achieve established goals and plans.

Accepted Answer

A)   Scientific management
B)   Administrative management
C)   Systematic management
D)   Human relations
E)   BureaucracyF) All of the above
G) B) and D)

Question 10

Which is the most basic human need, as suggested by Abraham Maslow?

Accepted Answer

A)   physical
B)   safety
C)   self-actualization
D)   love and belonging
E)   esteemF) B) and C)
G) All of the above

Question 11

According to the five levels of needs suggested by Abraham Maslow, which is the most advanced need from among the given options?

Accepted Answer

A)   friendship
B)   personal fulfillment
C)   shelter
D)   food
E)   restF) A) and B)
G) A) and D)

Question 12

________, in the context of the systems theory, are situational characteristics.

Accepted Answer

A)   Systems
B)   Additions
C)   Experiments
D)   Inventories
E)   ContingenciesF) C) and D)
G) B) and C)

Question 13

Which of the following is a criticism of the human relations approach to management?

Accepted Answer

A)   Too much authority may be vested in too few people.
B)   Rules need to be followed in a routine and biased manner.
C)   The important characteristics of the formal organization are ignored.
D)   Procedures may become the ends rather than the means.
E)   Production tasks are reduced to a set of routine procedures that lead to quality control problems.F) C) and D)
G) B) and E)

Question 14

This approach to management owes much to other major schools of thought. For example, many of the ideas of the Gilbreths scientific management)  and Barnard and Follett administrative management)  influenced its development from 1930 to 1955. In fact, it emerged from a research project that began as a scientific management study. Which classical approach to management has been described here?

Accepted Answer

A)   administrative management
B)   systematic management
C)   scientific management
D)   human relations
E)   bureaucracyF) A) and C)
G) A) and E)

Question 15

In the context of Frederick Taylor's theory of scientific management, discuss time-and-motion studies and the differential piecerate system.

Accepted Answer

To implement the scientific management a...

Question 16

Which of the following was an area of interest for Lillian Gilbreth, an influential contributor?

Accepted Answer

A)   how poor labor coordination caused problems
B)   how job satisfaction motivated employees
C)   how bureaucratic positions can foster specialized skills
D)   how the piece rate system affected productivity
E)   how mass production was encouraged by the industrial revolutionF) All of the above
G) B) and E)

Question 17

What was the aim of the human relations approach to management?

Accepted Answer

A)   emphasizing economical operations, adequate staffing, maintenance of inventories to meet consumer demand, and organizational control
B)   applying scientific methods to analyze work and to determine how to complete production tasks efficiently
C)   eliminating the variability that results when managers in the same organization have different skills, experiences, and goals
D)   emphasizing the perspective of senior managers within the organization
E)   understanding how psychological and social processes interact with the work situation to influence performanceF) C) and D)
G) A) and B)

Question 18

Around 1436, the _____ standardized production through the use of an assembly line.

Accepted Answer

A)   Chinese
B)   Egyptians
C)   Venetians
D)   Greeks
E)   RomansF) C) and E)
G) All of the above

Question 19

Describe the systematic approach to management.

Accepted Answer

The systematic management approach attem...

Question 20

Which of the following was a key feature in Stephen Covey's book, The Seven Habits of Highly Effective People: Powerful Lessons in Personal Change?

Accepted Answer

A)   He analyzed 1,435 companies to understand why some companies reach high levels of sustained performance while other companies fail to reach greatness.
B)   He discussed "management by objective" MBO) , by which a manager should be self-driven to accomplish key goals that link to organizational success.
C)   He focused on the strategic and organizational challenges confronting managers in multinational corporations.
D)   He discussed how a leader's success hinges on balancing between personal and professional effectiveness.
E)   He urged U.S. firms to fight their competition by refocusing their business strategies on several drivers of success: people, customers, values, culture, action, and an entrepreneurial spirit.F) A) and D)
G) A) and E)

Exam 2: The Evolution of Management

In the context of Frederick Taylor's theory of scientific management, discuss time-and-motion studies and the differential piecerate system.

Correct Answer
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To implement the scientific management a...
View Answer

Which of the following was an area of interest for Lillian Gilbreth, an influential contributor?

Correct Answer
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________, in the context of the systems theory, are situational characteristics.

Correct Answer
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_____ is a classical management approach that attempted to build into operations the specific procedures and processes that would ensure coordination of effort to achieve established goals and plans.

Correct Answer
verified

What was Henry L. Gantt's contribution to scientific management?

Correct Answer
verified
Henry L. Gantt expanded on the piecerate...
View Answer

Describe the systematic approach to management.

Correct Answer
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The systematic management approach attem...
View Answer

Around 1436, the _____ standardized production through the use of an assembly line.

Correct Answer
verified

The values, goals, skills, and attitudes of managers and workers in an organization are examples of

Correct Answer
verified

In the context of Scenario A, which of the following is true of the organizational structure of Madill Corp.?

Correct Answer
verified

In the systems theory, understanding _____ helps a manager know which sets of circumstances dictate which management actions.

Correct Answer
verified

As a key element of _______ approach, the principle of the piecerate system primarily promoted the use of standardized workplaces that were hygienic and safe.

Correct Answer
verified

Which of the following is a criticism of the human relations approach to management?

Correct Answer
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What was the aim of the human relations approach to management?

Correct Answer
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Which is the correct statement about the sociotechnical systems theory?

Correct Answer
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Which of the following was a key feature in Stephen Covey's book, The Seven Habits of Highly Effective People: Powerful Lessons in Personal Change?

Correct Answer
verified

According to the five levels of needs suggested by Abraham Maslow, which is the most advanced need from among the given options?

Correct Answer
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Correct Answer
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Taylor's theory is criticized because it

Correct Answer
verified

Which is the most basic human need, as suggested by Abraham Maslow?

Correct Answer
verified

Which of the following approaches to management was criticized for being too simplistic, for a belief that a happy worker was a productive worker?

Correct Answer
verified

Exam 2: The Evolution of Management

In the context of Frederick Taylor's theory of scientific management, discuss time-and-motion studies and the differential piecerate system.

Correct AnswerverifiedTo implement the scientific management a...View AnswerShow Answer

Which of the following was an area of interest for Lillian Gilbreth, an influential contributor?

Correct AnswerverifiedShow Answer

________, in the context of the systems theory, are situational characteristics.

Correct AnswerverifiedShow Answer

_____ is a classical management approach that attempted to build into operations the specific procedures and processes that would ensure coordination of effort to achieve established goals and plans.

Correct AnswerverifiedShow Answer

What was Henry L. Gantt's contribution to scientific management?

Correct AnswerverifiedHenry L. Gantt expanded on the piecerate...View AnswerShow Answer

Describe the systematic approach to management.

Correct AnswerverifiedThe systematic management approach attem...View AnswerShow Answer

Around 1436, the _____ standardized production through the use of an assembly line.

Correct AnswerverifiedShow Answer

The values, goals, skills, and attitudes of managers and workers in an organization are examples of

Correct AnswerverifiedShow Answer

In the context of Scenario A, which of the following is true of the organizational structure of Madill Corp.?

Correct AnswerverifiedShow Answer

In the systems theory, understanding _____ helps a manager know which sets of circumstances dictate which management actions.

Correct AnswerverifiedShow Answer

As a key element of _______ approach, the principle of the piecerate system primarily promoted the use of standardized workplaces that were hygienic and safe.

Correct AnswerverifiedShow Answer

Which of the following is a criticism of the human relations approach to management?

Correct AnswerverifiedShow Answer

What was the aim of the human relations approach to management?

Correct AnswerverifiedShow Answer

Which is the correct statement about the sociotechnical systems theory?

Correct AnswerverifiedShow Answer

Which of the following was a key feature in Stephen Covey's book, The Seven Habits of Highly Effective People: Powerful Lessons in Personal Change?

Correct AnswerverifiedShow Answer

According to the five levels of needs suggested by Abraham Maslow, which is the most advanced need from among the given options?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Taylor's theory is criticized because it

Correct AnswerverifiedShow Answer

Which is the most basic human need, as suggested by Abraham Maslow?

Correct AnswerverifiedShow Answer

Which of the following approaches to management was criticized for being too simplistic, for a belief that a happy worker was a productive worker?

Correct AnswerverifiedShow Answer

Correct Answer
verified
To implement the scientific management a...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Henry L. Gantt expanded on the piecerate...
View Answer

Correct Answer
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The systematic management approach attem...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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