Question 1

Innovation is a strategic goal in organizations because

Accepted Answer

A)   it does not come from people.
B)   it comes from people.
C)   it does not give a competitive advantage.
D)   it cannot be managed properly.
E)   it exists in a vacuum.F) A) and B)
G) A) and C)

Question 2

_______ is coordinating the human, financial, physical, informational, and other resources.

Accepted Answer

A)   Assembling
B)   Organizing
C)   Planning
D)   Grouping
E)   ControllingF) A) and D)
G) C) and E)

Question 3

When shopping for goods and services, customers weigh their options and purchase based on

Accepted Answer

A)   the cheapest cost.
B)   the availability of the item.
C)   the physical goods and the quality of services.
D)   the desire to have the goods or services.
E)   the rating on Angie's list or Yelp.F) B) and D)
G) B) and C)

Question 4

"My job, for some part of each day, is to empower our employees to think of things in new and different ways, not just come to work and complete the tasks on a list."

Accepted Answer

A)   planning
B)   organizing
C)   leading
D)   controlling
E)   decision makingF) A) and D)
G) B) and E)

Question 5

_____ is the set of skills composed of understanding oneself, managing oneself, and dealing effectively with others.

Accepted Answer

A)   Self-reliance
B)   Social capital
C)   Emotional intelligence
D)   Career management
E)   Social managementF) A) and E)
G) A) and C)

Question 6

Managers responsible for supervising the operations of an organization are referred to as ________ managers.

Accepted Answer

A)   strategic
B)   functional
C)   supervisory
D)   operational
E)   tacticalF) All of the above
G) B) and C)

Question 7

Top-level managers are also called tactical managers since they must translate the general goals into specific objectives and activities.

Accepted Answer

A) True 
 B)False

Question 8

Identify the manager's role that involves searching for new business opportunities and initiating new projects to create change.

Accepted Answer

A)   leader
B)   figurehead
C)   entrepreneur
D)   resource allocator
E)   monitorF) A) and B)
G) All of the above

Question 9

"Every six months or so, my senior management team and I meet to discuss the goals that will be achieved over the next year, three years, and beyond. We then make sure we are clear on who will take responsibility to see that appropriate actions are undertaken to achieve our goals within the time frame we set."

Accepted Answer

A)   planning
B)   organizing
C)   leading
D)   controlling
E)   decision makingF) D) and E)
G) All of the above

Question 10

Collaboration can occur

Accepted Answer

A)   between but not within organizations.
B)   within but not outside the organization.
C)   outside the organization only.
D)   inside the organization.
E)   close to the organization.F) None of the above
G) C) and E)

Question 11

At which level of management will one find conceptual and decision skills most utilized? Why?

Accepted Answer

Conceptual and decision skills involve t...

Question 12

Compare and contrast the different advantages and disadvantages of competition.

Accepted Answer

The five sources of competitive advantag...

Question 13

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

Accepted Answer

A)   planning.
B)   controlling.
C)   leading.
D)   organizing.
E)   budgeting.F) B) and C)
G) C) and D)

Question 14

Because products ________, a firm must adapt to new competitors and to consumer demands.

Accepted Answer

A)   will sell forever
B)   do not sell forever
C)   that are made well last forever
D)   with name brands are the only ones to sell forever
E)   that are tried and true are the best sellersF) B) and C)
G) C) and D)

Question 15

Which of the following statements is true of globalization?

Accepted Answer

A)   It fails to involve smaller firms.
B)   It encourages the maintenance of the status quo.
C)   It does not create threats to anybody.
D)   It does not allow employees to provide services although most economies have become very efficient at producing physical goods.
E)   It represents that a company's talent can come from anywhere.F) A) and D)
G) B) and C)

Question 16

Controlling helps

Accepted Answer

A)   monitor performance and implement necessary changes.
B)   create an organization chart by identifying business functions.
C)   establish reporting relationships.
D)   stimulate people to be high performers.
E)   determine department goals.F) A) and D)
G) B) and E)

Question 17

As one of the key management functions, leading focuses on a manager's efforts to

Accepted Answer

A)   mobilize people to contribute their ideas.
B)   build organizations that are flexible and adaptive.
C)   make sure goals are met.
D)   identify opportunities for sustainable advantage.
E)   build a dynamic organization.F) A) and E)
G) A) and B)

Question 18

_________ often separates the winners from the losers in business.

Accepted Answer

A)   Service
B)   Quality
C)   Speed
D)   Technology
E)   PeopleF) C) and D)
G) B) and D)

Question 19

Which of the following managerial roles involves maintaining a network of outside contacts and alliances that provide information and favors?

Accepted Answer

A)   spokesperson
B)   liaison
C)   leader
D)   negotiator
E)   monitorF) C) and D)
G) B) and E)

Question 20

Which of the following refers to service?

Accepted Answer

A)   the speed and dependability with which an organization delivers what customers want
B)   the technique of keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers
C)   the practice aimed at discovering and harnessing an organization's intellectual resources
D)   the technique of establishing goodwill through social relationships
E)   the skill of understanding oneself, managing oneself, and dealing effectively with othersF) B) and E)
G) A) and B)

Exam 1: Managing Effectively in a Global World

_______ is coordinating the human, financial, physical, informational, and other resources.

Correct Answer
verified

Which of the following statements is true of globalization?

Correct Answer
verified

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

Correct Answer
verified

Which of the following managerial roles involves maintaining a network of outside contacts and alliances that provide information and favors?

Correct Answer
verified

Top-level managers are also called tactical managers since they must translate the general goals into specific objectives and activities.

Correct Answer
verified

As one of the key management functions, leading focuses on a manager's efforts to

Correct Answer
verified

When shopping for goods and services, customers weigh their options and purchase based on

Correct Answer
verified

Controlling helps

Correct Answer
verified

_____ is the set of skills composed of understanding oneself, managing oneself, and dealing effectively with others.

Correct Answer
verified

_________ often separates the winners from the losers in business.

Correct Answer
verified

Identify the manager's role that involves searching for new business opportunities and initiating new projects to create change.

Correct Answer
verified

Collaboration can occur

Correct Answer
verified

Innovation is a strategic goal in organizations because

Correct Answer
verified

Managers responsible for supervising the operations of an organization are referred to as ________ managers.

Correct Answer
verified

Compare and contrast the different advantages and disadvantages of competition.

Correct Answer
verified
The five sources of competitive advantag...
View Answer

"My job, for some part of each day, is to empower our employees to think of things in new and different ways, not just come to work and complete the tasks on a list."

Correct Answer
verified

At which level of management will one find conceptual and decision skills most utilized? Why?

Correct Answer
verified
Conceptual and decision skills involve t...
View Answer

Which of the following refers to service?

Correct Answer
verified

Because products ________, a firm must adapt to new competitors and to consumer demands.

Correct Answer
verified

Correct Answer
verified

Exam 1: Managing Effectively in a Global World

_______ is coordinating the human, financial, physical, informational, and other resources.

Correct AnswerverifiedShow Answer

Which of the following statements is true of globalization?

Correct AnswerverifiedShow Answer

Through careful monitoring of the financial budget of a firm, managers can detect potential problems in reaching their financial goals and take actions to reverse the problem. This is an example of the management function of

Correct AnswerverifiedShow Answer

Which of the following managerial roles involves maintaining a network of outside contacts and alliances that provide information and favors?

Correct AnswerverifiedShow Answer

Top-level managers are also called tactical managers since they must translate the general goals into specific objectives and activities.

Correct AnswerverifiedShow Answer

As one of the key management functions, leading focuses on a manager's efforts to

Correct AnswerverifiedShow Answer

When shopping for goods and services, customers weigh their options and purchase based on

Correct AnswerverifiedShow Answer

Controlling helps

Correct AnswerverifiedShow Answer

_____ is the set of skills composed of understanding oneself, managing oneself, and dealing effectively with others.

Correct AnswerverifiedShow Answer

_________ often separates the winners from the losers in business.

Correct AnswerverifiedShow Answer

Identify the manager's role that involves searching for new business opportunities and initiating new projects to create change.

Correct AnswerverifiedShow Answer

Collaboration can occur

Correct AnswerverifiedShow Answer

Innovation is a strategic goal in organizations because

Correct AnswerverifiedShow Answer

Managers responsible for supervising the operations of an organization are referred to as ________ managers.

Correct AnswerverifiedShow Answer

Compare and contrast the different advantages and disadvantages of competition.

Correct AnswerverifiedThe five sources of competitive advantag...View AnswerShow Answer

"My job, for some part of each day, is to empower our employees to think of things in new and different ways, not just come to work and complete the tasks on a list."

Correct AnswerverifiedShow Answer

At which level of management will one find conceptual and decision skills most utilized? Why?

Correct AnswerverifiedConceptual and decision skills involve t...View AnswerShow Answer

Which of the following refers to service?

Correct AnswerverifiedShow Answer

Because products ________, a firm must adapt to new competitors and to consumer demands.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The five sources of competitive advantag...
View Answer

Correct Answer
verified

Correct Answer
verified
Conceptual and decision skills involve t...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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