Question 1

An extrinsic reward is a reward the person concerned derives directly from performing the job itself.

Accepted Answer

A) True 
 B)False

Question 2

The perceived likelihood that performance will be followed by a particular outcome is referred to as:

Accepted Answer

A)   valence.
B)   instrumentality.
C)   expectancy.
D)   job enlargement.
E)   job enrichment.F) None of the above
G) All of the above

Question 3

According to McClelland's research, the need for achievement is:

Accepted Answer

A)   equivalent to Maslow's safety needs.
B)   often perceived negatively.
C)   important to most American managers.
D)   equivalent to Maslow's social needs.
E)   not important for entrepreneurs in the U.S.F) A) and B)
G) None of the above

Question 4

The _____ states that behavior that is followed by positive consequences will likely be repeated.

Accepted Answer

A)   law of consequences
B)   law of repetition
C)   law of large numbers
D)   law of effect
E)   law of demandF) A) and E)
G) D) and E)

Question 5

According to Maslow, people are motivated to satisfy the higher needs before they try to satisfy the lower needs.

Accepted Answer

A) True 
 B)False

Question 6

A _____ need refers to a need for friendship, affection, belonging, and love.

Accepted Answer

A)   self-actualization
B)   safety
C)   physiological
D)   social
E)   securityF) All of the above
G) A) and B)

Question 7

Manuel Gonzalez loves his job. It offers him the opportunity to meet lots of people, to work outdoors, and to do things his own way. Manuel often jokes that he would be glad to do his job even if he is not given any pay. This sense of fulfillment is an example of

Accepted Answer

A)   extinction.
B)   halo effect.
C)   egocentrism.
D)   intrinsic reward.
E)   personalized power.F) A) and B)
G) C) and D)

Question 8

According to Herzberg, the key to true job satisfaction and motivation to perform lies in:

Accepted Answer

A)   hygiene factors.
B)   characteristics of the workplace.
C)   motivators.
D)   socialized power.
E)   personalized power.F) A) and E)
G) C) and E)

Question 9

Which of the following statements is supported by equity theory?

Accepted Answer

A)   Inequity causes dissatisfaction.
B)   Equity will result in an effort to restore balance.
C)   Inequity and the positive feelings it creates may appear anywhere.
D)   Equity causes people to doubt their capabilities.
E)   Assessments of equity are made objectively.F) A) and D)
G) A) and C)

Question 10

McClelland has termed power that is used as a negative force as:

Accepted Answer

A)   aggressive power.
B)   abusive power.
C)   antisocial power.
D)   hostile power.
E)   personalized power.F) C) and D)
G) B) and D)

Question 11

According to the guidelines of goal-setting theory, which of the following goals is most likely to stimulate performance?

Accepted Answer

A)   Increase quality levels.
B)   Obtain sales levels, 15% over last year.
C)   Sell defective items overseas.
D)   Develop a cure for AIDS.
E)   Employees should attend prayer sessions every Friday.F) A) and E)
G) C) and D)

Question 12

Motivation refers to forces that:

Accepted Answer

A)   energize, direct, and sustain a person's efforts.
B)   are acquired through education.
C)   are basically involuntary.
D)   promote groupthink.
E)   reduce group cohesiveness.F) A) and B)
G) A) and E)

Question 13

Individualized performance goals create cooperation and reduce competition.

Accepted Answer

A) True 
 B)False

Question 14

The act of applying a valued consequence to increase a behavior is referred to as:

Accepted Answer

A)   positive reinforcement.
B)   aversive consequence.
C)   glass ceiling.
D)   extinction.
E)   halo effect.F) A) and B)
G) A) and C)

Question 15

Compare and contrast job enlargement, job enrichment, and job rotation. Give an example of each.

Accepted Answer

Job enlargement, job enrichment, and job...

Question 16

Carter, the manager at Neptune 103, takes an employee off probation because of improved performance. This is an example of:

Accepted Answer

A)   negative reinforcement.
B)   punishment.
C)   extinction.
D)   glass ceiling.
E)   intrinsic reward.F) B) and E)
G) A) and B)

Question 17

Procedural justice refers to using a fair process in decision making and making sure others know that the process was as fair as possible.

Accepted Answer

A) True 
 B)False

Question 18

Instances of withdrawing or failing to provide a reinforcing consequence is referred to as:

Accepted Answer

A)   negative reinforcement.
B)   positive reinforcement.
C)   extinction.
D)   group think.
E)   egocentrism.F) A) and C)
G) All of the above

Question 19

Organizational behavior modification primarily attempts to:

Accepted Answer

A)   promote groupthink.
B)   increase instances of glass ceiling.
C)   improve performance.
D)   reinforce the benefits of free riding.
E)   promote egocentrism.F) B) and D)
G) None of the above

Question 20

Which of the following is an essential characteristic for a goal to be motivating?

Accepted Answer

A)   It has to be unattainable.
B)   It has to be subjective.
C)   It has to be easy to achieve.
D)   It should not be quantifiable.
E)   It has to be acceptable to employees.F) A) and B)
G) C) and E)

Exam 11: Motivating People

A _____ need refers to a need for friendship, affection, belonging, and love.

Correct AnswerverifiedShow Answer

Instances of withdrawing or failing to provide a reinforcing consequence is referred to as:

Correct AnswerverifiedShow Answer

The _____ states that behavior that is followed by positive consequences will likely be repeated.

Correct AnswerverifiedShow Answer

Manuel Gonzalez loves his job. It offers him the opportunity to meet lots of people, to work outdoors, and to do things his own way. Manuel often jokes that he would be glad to do his job even if he is not given any pay. This sense of fulfillment is an example of

Correct AnswerverifiedShow Answer

According to Herzberg, the key to true job satisfaction and motivation to perform lies in:

Correct AnswerverifiedShow Answer

Which of the following statements is supported by equity theory?

Correct AnswerverifiedShow Answer

Which of the following is an essential characteristic for a goal to be motivating?

Correct AnswerverifiedShow Answer

The act of applying a valued consequence to increase a behavior is referred to as:

Correct AnswerverifiedShow Answer

Individualized performance goals create cooperation and reduce competition.

Correct AnswerverifiedShow Answer

An extrinsic reward is a reward the person concerned derives directly from performing the job itself.

Correct AnswerverifiedShow Answer

According to Maslow, people are motivated to satisfy the higher needs before they try to satisfy the lower needs.

Correct AnswerverifiedShow Answer

Procedural justice refers to using a fair process in decision making and making sure others know that the process was as fair as possible.

Correct AnswerverifiedShow Answer

McClelland has termed power that is used as a negative force as:

Correct AnswerverifiedShow Answer

The perceived likelihood that performance will be followed by a particular outcome is referred to as:

Correct AnswerverifiedShow Answer

According to the guidelines of goal-setting theory, which of the following goals is most likely to stimulate performance?

Correct AnswerverifiedShow Answer

Compare and contrast job enlargement, job enrichment, and job rotation. Give an example of each.

Correct AnswerAnswered by ExamLex AIJob enlargement, job enrichment, and job...View AnswerShow Answer

Carter, the manager at Neptune 103, takes an employee off probation because of improved performance. This is an example of:

Correct AnswerverifiedShow Answer

Motivation refers to forces that:

Correct AnswerverifiedShow Answer

According to McClelland's research, the need for achievement is:

Correct AnswerverifiedShow Answer

Organizational behavior modification primarily attempts to:

Correct AnswerverifiedShow Answer

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Job enlargement, job enrichment, and job...
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