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Which of the following is an example of a product line?


A) Scope mouthwash
B) Zephyrhills natural spring water in 8 oz.bottles
C) The Yellow Pages for Gainesville,Florida
D) Hallmark Mother's and Father's Day cards
E) Apple iPhone

F) A) and E)
G) B) and D)

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"Groupthink" occurs in a meeting when


A) everyone has an opinion but no one is willing to take charge.
B) everyone has the same idea after using the "brainstorming" idea generation technique.
C) there is too much competition among marketing managers,so no one is willing to share his/her ideas.
D) someone suspects that there is a problem with the new product concept but is afraid to speak up because everyone else is so enthusiastic about it.
E) top management wants the new product to go forward regardless of what anyone else thinks.

F) All of the above
G) B) and E)

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Imagine you work for a TV production company that has been approached by one of the broadcast TV networks to develop a concept for a new reality show.Where are you most likely to look first for ideas?


A) conducting a survey among the 2 million people belonging to the NPD Consumer Panel
B) observing similar reality programs that are on competing television networks like CBS or MTV
C) contacting contestants from other reality shows like Survivor or The Amazing Race
D) brainstorming ideas from the TV production company's employees
E) reading about the stars of reality TV programs in gossip magazines like Us Weekly and TV programs like TMZ

F) B) and E)
G) B) and D)

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Until 1996,U.S.carmakers sent very few right-hand-drive cars to Japan while German car makers exported several models with the steering wheel on the right to accommodate the way the Japanese drive their cars on the left side of the road.American car manufacturers could blame their failure to a great degree on


A) an insignificant point of difference.
B) too little market attractiveness.
C) not satisfying customer needs on critical factors.
D) poor product quality.
E) incomplete market and product protocol.

F) B) and D)
G) B) and E)

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Which stage in the new-product process has as its purpose to identify the role the new product might serve in the firm's overall objectives?


A) idea generation
B) screening and evaluation
C) business analysis
D) development
E) new-product strategy development

F) C) and D)
G) A) and D)

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From an organization's perspective regarding its new products and innovations,which of the following new-product strategies has the HIGHEST level of risk?


A) a radical invention
B) a brand extension
C) a product line extension
D) a jump in innovation
E) a product deletion

F) A) and E)
G) None of the above

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The two main classifications of business products are


A) durable and nondurable products.
B) components and support products.
C) tangible and intangible products.
D) consumer and industrial products.
E) derived and maintenance products.

F) A) and B)
G) C) and E)

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A product can be classified as "new" from all of the following perspectives EXCEPT:


A) the organization's.
B) existing offerings.
C) legal.
D) the firm's competitors.
E) the consumer's.

F) A) and B)
G) B) and D)

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Procter & Gamble,however,has a large __________ that includes product groupings such as beauty and grooming (Crest toothpaste and Gillette razors) and household care (Downy fabric softener,Tide detergent) ,and Pampers diapers.


A) marketing mix.
B) product class.
C) product items.
D) product lines.
E) product mix.

F) A) and E)
G) A) and D)

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With respect to distribution,convenience products are available


A) at relatively few outlets.
B) at a large number of specialty outlets.
C) only online from the manufacturer.
D) only at convenience stores.
E) on a widespread basis at many outlets.

F) A) and C)
G) C) and E)

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Among business products,drafting tables would be BEST considered which type of support products?


A) installations
B) accessory equipment
C) supplies
D) industrial services
E) raw materials

F) A) and B)
G) B) and D)

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A full-scale operating model of the product under development is referred to as a


A) sample.
B) framework.
C) template.
D) prototype.
E) blueprint.

F) A) and C)
G) C) and D)

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Heavy-duty Rayovac flashlights are sold to consumers throughout the United States.However,Philips manufactures the bulbs used in Rayovac flashlights.The quantity of bulbs Philips makes is related to how many flashlights Rayovac sells.This is an example of


A) a tying arrangement.
B) reciprocity.
C) strategic alliance demand.
D) relationship marketing.
E) derived demand.

F) A) and E)
G) A) and D)

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In the new-product process,product ideas that survive the business analysis stage proceed to the __________ stage.


A) market testing
B) screening and evaluation
C) business analysis
D) development
E) commercialization

F) All of the above
G) C) and E)

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Developing a pool of concepts to serve as candidates for new products is the __________ stage of the new-product process.


A) open innovation
B) screening and evaluation
C) product development
D) new-product strategy development
E) idea generation

F) All of the above
G) None of the above

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A new product or service protocol should be created


A) before the product is even developed.
B) as soon as the new-product concept is developed.
C) when the product becomes a prototype.
D) when the product is first released in a regional rollout.
E) when the product hits national distribution.

F) A) and B)
G) A) and C)

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Kroger required that Birds Eye pay $15,000 per month to get its new Vegetable Quinoa Pilaf placed in the middle shelves in the frozen vegetable freezer section of all its supermarkets around the country.This payment is an example of a


A) product placement fee.
B) bribe.
C) slotting fee.
D) product support fee.
E) shelf space allowance.

F) A) and E)
G) A) and B)

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A product line is a group of product or service items that are closely related because they satisfy a class of needs,are used together,__________,are distributed through the same type of outlets,or fall within a given price range.


A) are made of similar components
B) require high levels of R&D
C) are sold to the same customer group
D) made from the same formulations
E) have one SKU number

F) A) and E)
G) None of the above

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Explain why NOT all products can use test markets.

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Not all products can use test markets.Te...

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At the time of its introduction,which of the following products was the BEST example of a continuous innovation?


A) home security system
B) disposable lighter
C) microwave oven
D) electric toothbrush
E) video camera

F) A) and C)
G) C) and D)

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