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The North American Industry Classification System (NAICS) system designates industries with a numerical code in a defined structure.A six-digit coding system is used.The first two digits designate a(n)


A) subsector of the economy.
B) industry group.
C) specific industry.
D) individual country-level national industry.
E) sector of the economy.

F) B) and C)
G) A) and D)

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What are the characteristics of the organizational buying process?

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Understanding the characteristics of org...

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Mile High Frozen Foods is a distributor for McDonalds.It also bakes the buns used by McDonalds in several states.It purchases flour,yeast,and sesame seeds,manufactures the buns,and then ships them to McDonalds' stores.Mile High Frozen Foods is operating in a(n) __________ market.


A) consumer
B) government
C) industrial
D) service
E) reseller

F) C) and D)
G) A) and E)

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The people in the organization who actually use the product or service are referred to as __________,which is one role in the buying center.


A) consumers
B) deciders
C) buyers
D) influencers
E) users

F) C) and E)
G) B) and E)

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EBay is the predominant person-to-person trading community in the world.eBay is an example of a(n)


A) Webfront operation.
B) clicks-and-mortar store.
C) e-marketplace.
D) noncompetitive market.
E) integrated market.

F) All of the above
G) C) and D)

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There are seven commonly used organizational buying criteria.One of them is __________.


A) consumer demand
B) longevity
C) promotional incentives
D) technical capability
E) senior management directives

F) A) and E)
G) A) and D)

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What is an important limitation of NAICS codes that inhibit their usefulness?

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The NAICS has an important limitation.Fi...

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A buy class situation affects buying center tendencies in different ways.If there are two or three people involved,the problem definition has only minor modifications,and the buying objective is the low-priced supplier,the buy class situation is MOST LIKELY a


A) new buy.
B) modified rebuy.
C) conditional rebuy.
D) straight rebuy.
E) standard reorder.

F) A) and E)
G) All of the above

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Jason,an administrative assistant,made several telephone calls and received product literature from several firms for the recarpeting of the construction company's office.Just prior to the meeting to discuss the project,Jason gave Ben these brochures.Ben,one of the project managers,threw a couple brochures into a waste basket before the meeting started.He told Jason that those companies sold inferior carpet products.Jason was acting in what role in the buying center?


A) gatekeeper
B) decider
C) influencer
D) obstructionist
E) power-broker

F) B) and D)
G) B) and C)

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If a purchase is a straight or modified rebuy for a manufacturer,the seller should emphasize a reliable supply and __________ in meetings with the purchasing agent.


A) a competitive price
B) nationwide distribution
C) available advertising money
D) quality product
E) a great brand name

F) A) and B)
G) A) and C)

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Organizations face three specific kinds of buying situations.They are new buy,straight rebuy,and modified rebuy.Collectively,these situations are referred to as


A) industrial buying behavior.
B) reseller buying behavior.
C) buy classes.
D) purchase criteria.
E) consideration sets.

F) All of the above
G) C) and E)

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Recently,Matt Kistler,a senior vice-president at Walmart,claimed the company was making progress on achieving three major goals: (1) to be supplied by 100% renewable energy; (2) to create zero-waste;and (3) to increase the sale of renewably-produced products.Walmart is focusing on


A) practicing ecological procurement.
B) complying with government regulations.
C) engaging in cause marketing.
D) using sustainable procurement.
E) meeting ISO 9000 standards.

F) B) and E)
G) A) and B)

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All of the following statements about the size of the purchase involved in organizational buying are true EXCEPT:


A) the length of time required to arrive at a purchase agreement can vary.
B) the dollar value of a single purchase made by an organization often runs into thousands or millions of dollars.
C) it impacts who participates in the purchase decision.
D) it impacts who makes the final decision.
E) the size of the purchase involved in organizational buying is occasionally much larger than that in consumer buying.

F) B) and E)
G) All of the above

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Buy classes refer to the three types of organizational buying situations:


A) buy,lease,and rent.
B) new buy,make,and reprocess.
C) manufacturing contracts,consulting contracts,service contracts.
D) new buy,straight rebuy,and modified rebuy.
E) new buy,refurbish,and used buy.

F) A) and B)
G) A) and C)

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At which stage of the organizational buying decision process would design and production engineers draft specifications?


A) problem recognition
B) information search
C) alternative evaluation
D) purchase decision
E) value analysis

F) A) and C)
G) B) and E)

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Plastics Net,Hospital Network.com,Textile Web,and eBay Business are all examples of


A) Webfront operations.
B) clicks-and-mortar stores.
C) e-marketplaces.
D) iMarkets.
E) integrated markets.

F) A) and B)
G) C) and D)

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Which of the following statements about e-marketplaces that act as independent trading communities is FALSE?


A) Independent trading communities allow buyers to easily comparable offerings between a variety of sellers.
B) Independent trading communities consist of thousands of geographically dispersed buyers and sellers.
C) Independent trading communities charge a fee for their service.
D) Independent trading communities are favored by large companies.
E) Independent trading communities operate in an environment where demand and supply fluctuations cause volatile prices.

F) All of the above
G) A) and E)

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Independent e-marketplaces act as a neutral third party,provide an Internet technology trading platform,and provide a(n) __________ market that enable exchanges between buyers and sellers.


A) centralized
B) deconsolidated
C) segregated
D) integrated
E) noncompetitive

F) A) and E)
G) B) and C)

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In a __________ situation,users,influencers,or deciders in the buying center want to change product specifications,price,delivery schedule,or suppliers,though the product is largely the same.


A) derived buy
B) straight rebuy
C) make-buy
D) rebuy class
E) modified rebuy

F) A) and B)
G) All of the above

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Once an organization passes through the problem recognition stage of the organizational buying decision process,it reaches the __________ stage.


A) information search
B) value analysis
C) alternative evaluation
D) purchase decision
E) behavioral learning

F) A) and C)
G) A) and E)

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