A) Avoid using bullet points whenever possible because they distract the reader.
B) If possible,change the shape of the bullet point (circle,star,square,etc. ) whenever you change topics.
C) Bullet points should be used with all major headings to help draw attention to them.
D) Bullet points enable key points to be highlighted effectively in a list form.
E) Bullet points make it easier to highlight points that require long explanations.
Correct Answer
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Multiple Choice
A) Do not use a business plan unless you plan to borrow at least $100,000.
B) Include as attachment the résumés for all key players in your management team.
C) To save paper,send the plan in digital (Adobe Acrobat PDF) format to all potential investors.
D) Use numbers for impact.
E) Use different color fonts or paper to represent different sections of your plan.
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Multiple Choice
A) sponsored a recipe contest with the first prize being a trip for two to Mexico.
B) used a "buy-one-get-one-free" (BOGO) promotion.
C) sponsored a series of short but informative commercials on the Cooking Channel.
D) published small full-color illustrated pamphlets as buyer incentives to its wholesalers.
E) printed recipes on the inside of its packaging.
Correct Answer
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Multiple Choice
A) We have found three different groups that could benefit from our new software.
B) Being that teachers,social workers,and nurses can use this software,it will offer great opportunities.
C) There are three potential target markets for this software: teachers,social workers,and nurses.
D) There is a target market of teachers;there is a target market of social workers;and there is a target market of nurses as well,who might benefit if we get the opportunity to bring this product to the public.
E) The fact that there are three different "money makers" to shoot for should be a selling point.
Correct Answer
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Multiple Choice
A) quantity discounts,in-store demonstrations,and buy-one-get-one-free promotions.
B) bundle pricing with a chili bowl,in-store demonstrations,and cents-off coupons.
C) a chili eating contest,in-store demonstrations,and cents-off coupons.
D) a contest for the best new slogan,a chili eating contest,and free taste tests at major grocery chains.
E) in-store demonstrations,recipes,and cents-off coupons.
Correct Answer
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Multiple Choice
A) past sales revenues;current sales revenues
B) current sales revenues;revenues projected for the next year
C) current sales revenues;revenues projected for the next five years
D) past sales revenues;revenues projected for the next five years
E) current debt;requested financing
Correct Answer
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Multiple Choice
A) the competition,the economy,and the company's customers.
B) the company,the economy,and the company's customers.
C) current trends,the competition,and the economy.
D) current trends,projected changes,competitive advantages.
E) the competition,the company,and the company's customers.
Correct Answer
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Multiple Choice
A) lenders and venture capitalists
B) suppliers and distributors
C) advertising agencies and public relations firms
D) federal and state regulators to import tariff free ingredients
E) Hispanic spokespeople to "get the word out."
Correct Answer
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Multiple Choice
A) Customer Characteristics and Customer Analysis are synonymous and can be used interchangeably.
B) Customer Analysis is a subcategory of Customer Characteristics.
C) Customer Analysis is the name of a secondary source and Customer Characteristics refers to internally-collected primary data.
D) Customer Analysis is the formal marketing term and Customer Characteristics is the layman's term.
E) Customer Characteristics is a subcategory of Customer Analysis.
Correct Answer
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Multiple Choice
A) A marketing plan has little or no value unless it projects plans at least ten years into the future.
B) It is important to use the exact market plan format regardless of the product or industry.
C) Although sales figures will vary greatly,the marketing plan for a small family-owned food store will be almost identical to the marketing plan of a large supermarket chain,if written correctly.
D) Although the target audience and purpose affect the design of a marketing plan,the type of industry plays a relatively small,if any,role in its design.
E) In truth,no single "generic" marketing plan applies to all organizations or all situations.
Correct Answer
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Multiple Choice
A) Use different color fonts or paper to represent different sections of your plan.
B) Do not use a business plan unless you plan to borrow at least $100,000.
C) Include as an attachment the résumés for all key players in your management team.
D) Set a firm date by which you will require an answer from a potential investor,after which you will take your plan somewhere else.
E) Use care in layout,design,and presentation.
Correct Answer
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Multiple Choice
A) In contrast to a marketing plan,a business plan is a road map for the entire organization for a specified future period of time,such as one year or five years.
B) In contrast to a business plan,a marketing plan is a road map for the entire organization for a specified future period of time,such as one year or five years.
C) A marketing plan contains a greater degree of detail regarding research and development,operations,and manufacturing activities of the organization.
D) A business plan is used for industrial products and a marketing plan is used for consumer products.
E) A business plan is used for manufactured products and a marketing plan is used for services.
Correct Answer
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Multiple Choice
A) block style because the appearance of the text is cleaner.
B) block style because it seems more professional.
C) block style because it lends itself better to financial documents.
D) indented paragraphs because they make longer documents easier to read.
E) indented paragraphs because they are more in keeping with professional business prose.
Correct Answer
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Multiple Choice
A) mission,goals,and core competency/sustainable competitive advantage.
B) mission,goals,and organizational structure.
C) executive summary,company description,and financial overview.
D) organizational structure,core competency/sustainable competitive advantage,and forecast of potential profits.
E) organization's key players,organizational structure,and competency/sustainable competitive advantage.
Correct Answer
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Multiple Choice
A) the time frame
B) the competition
C) the available resources
D) the target audience and purpose
E) the financial investment needed
Correct Answer
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Multiple Choice
A) the time frame.
B) the competition.
C) available resources.
D) the target audience and purpose.
E) the financial investment needed.
Correct Answer
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Multiple Choice
A) the size of the potential work force included in their plans
B) the investment potential of investors included in their plans
C) the experience of the key personnel demonstrated in their plans
D) the time periods likely to be covered by their plans
E) the knowledge of technical language used in their plans
Correct Answer
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Multiple Choice
A) there was no further explanation or written summary.
B) it was complemented by a short,but more in-depth,discussion of important points.
C) it failed to perform a situation analysis.
D) it did not include an industry analysis.
E) it also included a page long explanation of each of the four factors.
Correct Answer
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Multiple Choice
A) describes the formation of the marketing program.
B) displays the projected financial results of the plan.
C) shows how the company will turn plans into results.
D) identifies how the firm will select its target markets and position its products.
E) analyzes its marketing opportunities and threats.
Correct Answer
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Multiple Choice
A) product and process
B) product and service
C) internal and external
D) employee and customer
E) financial and nonfinancial
Correct Answer
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